Customer Service Administrative Assistant

Siobhan Regan

Email: abpbxa@r.postjobfree.com

Address: **** ***** ****** ***

City: Chicago

State: IL

Zip: 60630

Country: USA

Phone: 773-***-****

Skill Level: Entry

Salary Range: $39,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Siobhan Regan

5349 North Mobile Ave, Chicago, IL 60630 (C) 773-***-**** abpbxa@r.postjobfree.com

Professional Overview

Hard-working, dependable and responsible science graduate, looking to apply my education and experience to a job in Research and Development or other fields of science. Keen to find a challenging position in an organization offering opportunities to improve my laboratory skills and scientific knowledge.

Skills Profile

Technical: Good Laboratory Practices, Aseptic Techniques and Microscopy.

Languages: Fluent English, basic French and Irish.

Computer: Proficient in Microsoft Word, Excel and PowerPoint, efficient typist.

Interpersonal: Extensive experience working with the public of all age groups and nationalities.

Teamwork: Strong teamwork skills developed especially through college group projects and laboratory work and through working on a factory production line.

Education and Qualifications

2007-2011, Bachelor of Science with Anatomy major 2:2 honors, National University of Ireland Galway (NUIG), Ireland.

Thesis - "A stereological study of articular cartilage in the proximal and distal interphalangeal joints of the hand, both normal and nodal." This involved independent microscopic analysis of phalangeal tissue structures to determine changes in arthritic specimens. It required a keen eye for detail, knowledge of different tissue structures, staining methods and microscopy. Critical thinking, organizational and observational skills were of importance.

Dissection Project - Detailed dissection of the forearm and hand which required patience, persistence and concentration.

Literature Review - -The Gut Feeling of Rheumatoid Arthritis- Paper written on choice subject by researching scientific publications for information.

Final Year Modules: Molecular and Cellular Anatomy I & II, Advanced Anatomy I & II

Other Course Subjects: Microbiology, Genetics, Math, Chemistry, Physics and Biology.

2001-2007, Leaving Certificate, Mount St. Michael Secondary School, Co- Mayo, Ireland

Higher Level: Biology, Chemistry, Math, English, French, Music. Lower Level: Irish

Experience

Jun-Aug 2012, Volunteer General Office Clerk, Chicago Custom Homebuilders, Chicago, IL.

Organized and filed paperwork, prepared Word documents and Excel sheets. Negotiated with clients.

Feb- May 2012, Production Line Worker, Cosmetic Creations Ltd, Claremorris, Co- Mayo, Ireland.

Communicated effectively with operators, supervisors and Quality Control on a technical level to ensure correct production of products. Responsible for the contaminant free environment of the factory Clean Room. Worked under pressure to meet company deadlines.

Jun 2007- October 2011, Part-time Administrative Assistant, Knock Shrine, Co-Mayo, Ireland.

Responsible for the opening and closing of offices, processed cash transactions, answered calls, negotiated with difficult customers, tailored items to customer needs.

Jan 2005- October 2006, Part-time Sales Assistant, Londis, Claremorris, Co-Mayo, Ireland.

Processed cash and card transactions, prepared various foods, ensured high standards of hygiene and contributed to the excellent customer service of the shop.

References

Available upon request

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