Manager High School

Connie Niffen

Email: ********@**************.***

Address:

City: Hannibal

State: MO

Zip: 63401

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am currently a manager for Personal Care Service Inc. I have been managing two homes for this company since 1999.

Educational Background:

High School Dipolma from South Shelby, Shelbina MO 1/2001 to 5/1979 (Basic)

Job History / Details:

Executive Summary

I am currently a manager for Personal Care Service Inc. I have been managing two homes for this company since 1999.

Core Qualifications

Managing since 1999

QMRP

CMA

CPR/First Aid Certified

Certified to teach neglect and abuse

Certified to teach positive behavior

Insulin certified

Chauffeur license

Person Centered Planning

Diabetic diets

Tools of change

Professionalism in the Work Place

Professional Experience

March 1999 to 10/27/2012 12:00:00 AM

Personal Care Service Monroe City, MO

Manager/QMRP

As a home manager I have worked closely with the Hannibal Regional Office as this business is licensed with the Department of Mental Health. While being employed with Personal Care Service Inc. a few of my duties have been hiring, training, and expelling of all staff members. As the home manager I oversee the day-to-day running of the facility and the care provided to individuals. I manage and coordinate all aspects of life in the group home. A big part of my position is to know that my clients have the best quality of life possible, to ensure that they are in a safe and happy energetic environment and that they are able to make as many choice in their life as possible. I review the medical needs of residents and schedule appointments with medical service providers. I communicate and interface with various groups of individuals, including case managers, health care providers, residents and the family members of residents. I also set and enforce policies, resolve disputes, administer dietary programs, train staff,scheduling,payroll, supervision and performance evaluations and ensure residents are properly cared for.

I am in charge of ensuring that all client's and staff"s files meet certification qualifications, along with maintenance of the company vehicles and homes. I also manage all the client's personal finances along with home finances and a variety of different bank accounts. I participate in all of the individual planning meetings for each client. I prepare five homes for all all the requirements for the re-certification for Department of Mental Health. For the past twelve years there has not been any core issues pertaining the homes I manage. I certify all employees for CPR/First Aid and Neglect/Abuse. I have clients that attend The Shelter Workshop and Learning Opportunities, I coordinate with the organizations to ensure the clients needs are being met. I make myself available to all the client's guardian's with all updates that occur. I coordinate all events planned.

Education

1979 South Shelby Shelbina, MO

High School Diploma Basic

Affiliations

American Red Cross

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