Customer Service Human Resources

Kelli Dunaway

Email: ********@*********.***

Address:

City: Taylorsville

State: KY

Zip: 40071

Country: USA

Phone: 502-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

MBA graduate specializing in Health Care Management with three years of hands-on experience managing payroll, accounts payable, human resources and customer service.

Educational Background:

High School Dipolma from Indiana Wesleyan University, Louisville KY 1/2001 to 5/2010 (MBA, Healthcare Management)

High School Dipolma from Indiana Wesleyan University, Louisville KY 1/2001 to 10/2012

Job History / Details:

Career Focus

MBA graduate specializing in Health Care Management with three years of hands-on experience managing payroll, accounts payable, human resources and customer service.

Summary of Skills

MBA Concentration in Health Care Management 3.6 GPA

Accounts payable

Expense control

Manage bi weekly payroll

Proficient in Smartlinx

Manage employee retention

Event coordinator

Expert in Internet research

Proficient in Microsoft Office

Monthly budget management

Professional license and certification tracking and management

Worker's compensation and OSHA management

Certified drug screener

Detail Oriented

Professional Experience

November 2009 to Current

Crestview Care & Rehabilitation Center Shelbyville, KY

Accounts Payable/Payroll/Human Resources Manager

Manage all accounts payable

Control expenses by tracking all accounts and the monthly budget

Manage operating petty cash

Manage resident fund petty cash

Coordinate payroll for 70 employees

Assist in the hiring process

Direct employee orientation

Drug screen all applicants

Submit background screens

Manage employee personnel and medical files

Ensure employees are properly licensed

Track all facility licenses

Manage workers compensation claims

Lead employee retention committee

Ensure all Nurses, CNAs and CMTs are properly licensed

Coordinate all events such as Nursing Home Week, Nurses and CNA Week, the employee Holiday Party, etc.

Comply with federal, state and company policies, procedures and regulations

Effectively communicate with customers, employees and other individuals

January 2007 to January 2008

Semonin Realtors KY

Realtor

Effective marketing led to first sale in under 3 months

Education

2009 Indiana Wesleyan University,

MBA Healthcare Management

2007 Indiana Wesleyan University,

Bachelor of Science Management

Additional Information

VOLUNTEER WORK Prepare and deliver sack lunches to Wayside Christian Mission, assisted with redecorating Portland Community Center, vision screenings at local elementary school

Contact this candidate