Quality Assurance Control

A. Tamasin Sterner

President and Chief Coach

Pure Energy Coach LLC

** ***** ******* ***** *********, PA 17603

717-***-**** FAX: 717-***-****

http://www.PureEnergyCoach.com

e-mail: abpbq2@r.postjobfree.com

Summary of Experience

Owner and Founder of Pure Energy Coach LLC, based in Lancaster, PA with a second office in

Montana. Thirty two years experience in the home performance field, with a focus on energy

conservation and efficiency consulting, utility low-income home weatherization programs,

energy auditing, energy conservation education, quality assurance, and training. Experience

includes over five years as manager of the conservation department for an electric utility.

Supervise Independent Contractors for some work. Building Performance Institute (BPI)

Certified as a Building Analyst, Envelope Professional, Heating Professional, and Multi-Family

Building Analyst, BPI Super Proctor. All Field Technicians are BPI Certified.

December 2009, met with President Obama to brief him on opportunities for energy efficiency

businesses in the HOME STAR Program, by invitation. One of five on a roundtable.

October 2010, opened a green jobs training center in Montana.

Awards

April 2011: BPI's 2011 Tony Woods Award for Excellence in Advancing the Home Performance

Industry. This is the highest national award in this industry and is given to one individual per year.

ACI 2011: Recognized as one of the 25 pioneers in the Energy Efficiency field in the BPI Hall of Fame.

Key Experience

Pennsylvania s Low Income Usage Reduction Program:

Since 1987: As a contractor, currently perform energy education visits, weatherization

inspections, energy audits, contractor training, and some installation of measures for PPL EU

Lancaster Region s WRAP program (up to 600/ year of each). Co-developed the energy

education component of WRAP. Consult for program improvement.

Since 1989: As a contractor, currently perform comprehensive energy audits and inspections

visits for Columbia Gas' Warm Choice Weatherization Program in York, PA. (up to 70 per year).

Since mid 1995: As a contractor, currently perform inspections and energy education visits for

First Energy, Met-Ed s WARM Weatherization Program in all their service territories (up to 1200 a

year). Consult for program improvement.

In 2005 2006: As one of three chosen contractors, performed 23 intensive home energy

audits and energy education visits for high electricity users as part of PPL s Managing Cap

Credits Program.

In 2010: For PECO, performed 350 Quality Assurance Inspections on LIURP and LEEP jobs.

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New Jersey s Comfort Partners Program:

Since 1999: As a contractor, currently perform quality control inspections and energy

conservation education for First Energy, Jersey Central Power & Light s Comfort Partners

Program (up to 1400 a year). Consult for program improvement.

Since 2000: As a contractor, currently perform quality control inspections and energy

conservation education for New Jersey Natural Gas s Comfort Partners Program (up to 175 a

year).

Since 2005: As a contractor, currently perform quality control inspections and energy

conservation education for PSE&G s Comfort Partners Program (up to 450 a year).

Since 2007: As a contractor, currently perform quality control inspections and energy

conservation education for Elizabethtown Gas s, Atlantic City Electric s, and South Jersey

Gas s Comfort Partners Program (up to 200 a year).

Since 2009: As a contractor, chosen to assist the NJ Utilities in choosing Service Providers by

performing job inspections in 5 states.

Since 2009: Certified PA Weatherization Instructor

In 2008: NAHB Third Party Green Homes Verifier

In 2009 and 2010: Third Party Quality Assurance Inspector for Commercial Lighting Change-outs

through the PPL Sustainable Energy Fund

In 2004 and 2005: As a subcontractor to Michael Blasnik & Associates, performed post inspections

and auditor Tag-Along Visits for Ohio s EPP Conservation Program Evaluation (86 field visits in program

participant s homes).

From 2000 2008: Performed quality control inspections on solar thermal and solar electric systems,

and educated consumers for the PA Renewables Program for PPL and First Energy.

In 1997 and 1998: As a contractor, performed quality control inspections and evaluation for

Philadelphia Gas Work s Conservation Works Weatherization Program (150 home inspections per

year).

From 1980 through 1986: As an employee, developed and managed these energy conservation

programs in for the City of Port Angeles, WA:

Residential Weatherization Program - energy analysis and weatherization of 3000 homes

Water Heater Insulation Wrap Program - 4000 installations

Solar Domestic Water Heating Workshop Program - design, construction and installation of

solar water heating panels

Commercial Audit Program - comprehensive analysis of 300 buildings

Small Commercial Weatherization Program - lighting retrofit

Institutional Buildings Program - installation of energy management systems

Technical Assistance Program - for the Model Conservation Standards

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Super Good Cents - energy efficient new home construction

Energy Conservation Information Series Workshops educational public workshops

Schools Energy Conservation Program developed materials for schools

Employment

1986 - Present

Owner, Pure Energy, Lancaster, PA

Electric and Gas Utility Weatherization and Conservation Program Consultant and Contractor.

Train other Energy Educators, Auditors and Inspectors. Deliver workshops. Program operation

consulting. Program phone follow up energy conservation education. Use independent

contractors. Private energy audits, including blower door tests and zonal pressure diagnostics.

Trained and certified in solar hot water systems and photovoltaic systems. BPI Affiliate. BPI

Building Analyst Certified. BPI Envelope Professional Certified. BPI On-line and Field Proctor.

1981 - mid-1986

Conservation Manager, City of Port Angeles, Port Angeles, WA

Managed Conservation Division of a municipal electric utility and supervised six energy

auditors and inspectors. Prepared multi-million dollar budgets each year.

1979 1980

Assistant Director of Operations and Sales, Goodwill Industries, Lancaster, PA

Assisted the Director in reconditioning donated materials, recycling non-salable materials,

collection and distribution to retail outlets, sales direction in outlets, and building maintenance.

Education and Professional Development

1974 - 1978

B.A. / Economics, Millersville University, Millersville, PA

Concentration in Supervision and Management, Minors in Psychology and Art

Non-Traditional Programs for Women Course, Lancaster, PA. Learned basic building construction,

housing rehabilitation and retrofit in an 800 hour course

Investment in Excellence personal development program, Port Angeles, WA

Building Performance Institute (BPI) Certified as a Building Analyst, Envelope Professional, Heating

Professional, and Multi-Family Building Analyst

Dale Carnegie Course, Lancaster, PA

Volunteer for Contact 24 hour crisis help phone line after 16 week training course, Lancaster, PA

Home Inspections course by Home Inspectors Training Associates, Syracuse, NY

Certified in solar water heating and photovoltaic system siting, sizing and installation, Solar Energy

International and Florida Solar Energy Center

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Attended most Affordable Comfort Conferences

Received Washington State Energy Innovation Award

A.S.H.I. Candidate

Bonneville Power Administration certified Energy Auditor and Inspector

Professional Service

Co-facilitated 29 technical training sessions for fellow home performance contractors:

Pressure Diagnostics; Zonal Pressure Testing; Auditing; Inspecting; Blower Door and Air Sealing;

Dense Pack Insulation; Mobile Home Weatherization; Using a KWh Monitoring Meter; Cooling

Efficiency Measures; Water Heating Measures; Solar Water Heating; Photovoltaic; Heat Pump

Training; Combustion Safety Testing; Utility Weatherization Contractor Training; Electric

Baseload.

Facilitated and Co-facilitated these workshops at Affordable Comfort Conferences: Sick

Buildings - Sick People: Recognition and Response; Little (and not so little) Things that Add Up:

Identifying and Reducing Plug Loads; Be the MVP in the CAZ: Combustion Testing for

Beginners; Problem-Solving High Electric Baseload Use; House of Horrors; Client

Communication and Energy Education; Creating Comfort Zones; Community Education:

Methods and Media; What s An Audit? Simple to Comprehensive; Electric Baseload: A

Thousand Tiny Bites; Communication Skills; Imaginal Education; The Power of Purpose; How to

Use the Solar Pathfinder solar siting; Consumer Energy Conservation Education; Conscious

Communication; Commitment to Action and Beyond; Steps to Communication; Electric

Baseload Auditing In Field; Baseload Basics; Where Does Your Baseload Dollar Go; Lighting

Alternatives; Low Income Baseload Programs: Design and Implementation; High Usage Pilots;

Pursuing Household Electric Savings, In Field; Renewables Siting; New Evidence in Energy

Education Effectiveness.

March 2012: Co-trained 15 Program Managers in Washington DC on Building Science for

Managers. They were representatives from American Gas Association, US Department of

Energy, Air Conditioner Contractors of America, American Council for an Energy-Efficient

Economy, Alliance to Save Energy. Hosted by South Jersey Gas.

March 2012: Co-trained 200 CT Home Performance and HVAC contractors and program

managers in WAP and ARRA Health and Safety requirements, including moisture, mechanical

ventilation strategies and ASHRAE 62.2010

February 2012: Co-trained 180 Home Performance and HVAC contractors and program

managers in COACH at the Affordable Comfort Conference, Energy Star NY, in Saratoga

Springs, NY. Topics included: Thermal Imaging; Combustion Testing for Health and Safety; Air

Leakage Testing including Zone Testing; Oil and Gas Heating System Components and

Appliance Evolution; Exhaust Fan Flow Testing; and BPI Field Exam Practice

February, 2012: Presented "I Choose What I Use", energy conservation education, for residents

of the Housing Authority for the City of York

February, 2012: Presented a session called "Effect of Altered Indoor Environment on People s

Health and Safety or Sick Houses, Sick People" for the Central Pennsylvania Preservation

Society meeting

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January 2012: Co-trained 30 utility managers and contractors in Building Science, Gas Heating

Appliances, and Zone Pressure Testing for Columbia Gas of PA

September 2011: Co-Trained 11 people to be BPI Heating Professionals, co-sponsored and

supported by the Lancaster Workforce Investment Board and CareerLink

July and September, 2011: Co-Trained with Larry Armanda, 40 contractors in Auditing:

Decision Making Skills for ARRA contractors working in Low-Income weatherization, State of

Connecticut

April and May, 2011: Co-Trained 50 people in: Introduction to the Home Performance

Industry; Energy Fundamentals; and Building Analyst, co-sponsored by the Lancaster

Workforce Investment Board, and CareerLink.

May, 2011: Co-Trained with Larry Armanda, 40 contractors in Health and Safety: Combustion

Testing Protocol for ARRA contractors working in Low-Income weatherization, State of

Connecticut

September, 2010: Invited by Senator Baucus to present a session about Training and Testing

Opportunities for Remodelers and Builders at the Montana Economic Development Summit,

Butte, Montana

BPI Quality Assurance Inspection Working Group member

Co-Instructor (with Larry Armanda) for PPL Sponsored BPI Building Analyst Training, 6 weeks

2009, 2010

Field mentored PPL WRAP Contractors (with Larry Armanda) for several weeks in 2010

Presented Occupant Education course to ECA s staff, June, 2010

Presented Weatherization 101: How to Get Low-Income Families to Buy-In to Conservation,

2010 National Energy and Utility Affordability Conference

Adjunct Instructor for BPI Home Performance Energy Evaluations Course for Thaddeus Stevens

College of Technology, September and October, 2009

Home performance training for APPRISE Inc. staff, October, 2009

Auditor Trainer for the Virgin Islands Energy Office, St. Croix, October, 2009

Auditor and Inspector Trainer for Puerto Rico WAP, February 2010

Author of article about Field Mentoring in the September/October, 2009 issue of Home Energy

Magazine

Author of article called Combustion Appliance Testing: Why, How, When? in the

November/December, 2010 issue of Home Energy Magazine

Featured Member in the first Keystone Energy Efficiency Alliance Newsletter, July 2009

Presented at the PA Home Energy Conference, March 18-19, 2009

Key Presenter for the HP 101 Conference, March 19, 2009

Presenter for three of the Home Performance 101 Sessions, June, 2009 (Keystone Help; DEP

Program)

Wrote and edited part of PPL EU s WRAP Standards and Field Guide, 2004 and 2010

Presented a comparison of PPL's WRAP Standards with BPI Standards, 2010

Taught Electric Baseload course to Energy Coordinating Agency staff, Philadelphia, PA, July

2008 on behalf of the PA Weatherization Training Center.

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Taught Combustion Safety Testing; Do Your Program Standards Measure Up? Warm Choice

Standards; Air Sealing Basics; Dense Pack Wall Insulation to Columbia Gas Core Contractors at

the Energy Essentials Conference, December 2008

Co-facilitated these workshops at the Wisconsin Energy Center s Better Buildings: Better

Business Conference: Where s the Juice in Electric Baseload, and Strategic Listening for Best

Outcomes, March, 2008

Presented a workshop at the National Energy and Utility Affordability Conference, Denver,

Colorado: Selling Conservation: How to Get Buy-In from Customers, June 2008

Co-Developed and taught Curriculum for the PA Weatherization Training Center Baseload

Auditing Course, November, 2007 and April 2008

Developed and facilitated the two day WARM Program Staff Development Meeting,

November, 2007

Developed and facilitated the WARM Program Train the Leaders training and the Field Training

Blitz, September and October, 2008

Developed and presented Energy Solutions for City Homes on behalf of L.I.V.E. Green

Lancaster, October 2008

Planning Committee Member for KEEA Energy Efficiency Works: Learn How, September 08

Planning Committee Member and Partner of ACI-NJ 07 and ACI-NJ 08

Founding Member of the Susquehanna Sustainable Business Network

Member of the Susquehanna Sustainable Business Network Board

Presented courses on Baseload Opportunities and Customer/Client Interactions at PPL/DCED

Weatherization Conference, 2005

Featured in the Safe Energy Communication Council s publication called Pennsylvania Home

Power Boosters: A Guide to Home Energy Savings.

Featured on several television news programs

Member of the International Solar Energy Society

Member of the Northeast Sustainable Energy Association

Member of the Midwest Renewable Energy Association

Member of the Green Building Association

Member of Solar Energy International

Member of the Lancaster County Conservancy

Member of Keystone Energy Efficiency Alliance

Founding member of the Professional Association of Consumer Energy Educators

Co-manager of the Pennsylvania Energy Efficiency Council

Charter Member of Affordable Comfort Housing Performance Association

Served on Washington State Energy Extension Service Education Advisor Group for four years

Served on Bonneville Power Administration's Utility Monitoring Group for four years

Member of PPL s Energy Education Task Force to develop a WRAP Energy Education Manual

Served on PPL's Inspection Procedures Committee

Presents workshops at the Utility Fairs sponsored by the Public Utility Commission

Member of First Energy Universal Service Community Partnership Coalition

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Member of First Energy s WARM Program Advisory Panel

Member of the Lancaster Chamber of Commerce

Member of the PA Housing Research/Resource Center

Member of Electric and Gas Industries Association (EGIA)

Hired as a Subject Matter Expert to rate and write questions for Energy Auditor, Crew Leader,

Installer, and Inspector training tests

Member of the Central Pennsylvania Preservation Society

Skills

Experienced in proposal writing and grant administration

Excellent at networking, public speaking, workshop delivery and training

Personally remodeled three houses, including one solar heated home

Uses the following technical tools and equipment: Brultech Watt/Hour Meter, Minneapolis

Blower Door, Digital Manometer, Pressure Pan, Combustion Analyzer, Carbon Monoxide Tester,

Infrared Camera, Non-Contact Infrared Thermometer, Solar Pathfinder

Certified by the Commonwealth of PA, the State of New Jersey, and the State of Delaware as

a Woman-Owned Business Enterprise

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