Customer Service Sales

Sharrey Geter

Email: abpbor@r.postjobfree.com

Address:

City: Memphis

State: TN

Zip: 38115

Country: USA

Phone: 901-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Sales associate skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Customer service and sales expert who identifies customer needs and delivers solutions to problems. Cashier experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.

Educational Background:

High School Dipolma from University of Memphis, Memphis TN 1/2001 to 10/2012 (Sociology/ Criminology)

High School Dipolma from Tarrant County College, Memphis TN 1/2001 to 10/2012

High School Dipolma from Juan Seguin High School, Memphis TN 1/2001 to 10/2012

Job History / Details:

Summary

Sales associate skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Customer service and sales expert who identifies customer needs and delivers solutions to problems.

Cashier experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.

Highlights

Advanced mathematical aptitude

Highly customer service-oriented

Self-sufficient

Positive and friendly

People-oriented

Bilingual in [Spanish]

Excellent work ethic

Resolution-oriented

Positive and friendly

Detail-oriented

Relationship selling

Efficient data entry

85 WPM

Accomplishments

Plan Development

Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.

Goal Setting

Established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations.

Parent Communication

Regularly met with parents to discuss student issues and course weakness areas.

Recognized by peers and management for going above and beyond normal job functions.

Creative Problem Solving:

Resolved product issue through consumer testing.

Experience

July 2012 to October 2012

La Petite Academy Memphis, Tennessee

Teacher

Developed program to work with students and increase interest in higher learning.

Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.

Developed interesting course plans to meet academic, intellectual and social needs of students.

Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.

May 2010 to October 2010

Memphis Best Wings Memphis, Tennessee

Cashier

Greeted each customer with friendly eye contact

Helped with preparation, set-up, and service for catering events

Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary

Kept dining room and kitchen area clean by performing cleaning and laundry duties

Performed all transactions in a cordial, efficient and professional manner

Placed clean dishes, utensils, and cooking equipment in storage areas

Prepared checks itemizing total meal costs and sales taxes

Spoke with patrons to ensure satisfaction with food and service

Took food orders and relayed orders to kitchens or serving counters

Trained new employees

Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand

Wiped tables and seats with dampened cloths, and replaced dirty tablecloths

Cleaned work areas, equipment, utensils, dishes, and silverware

Cleared and re-set tables at conclusion of each guest meal

Communicated with other kitchen team members to ensure food was prepared on time and correctly

July 2008 to June 2009

McDonald's Memphis, Tennessee

Front Counter/ Back Drive Thru Cashier

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Recorded customer orders and repeated them back in a clear, understandable manner.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Served fresh, hot food with a smile in a timely manner.

Resolved guest complaints promptly and professionally.

Served orders to customers at windows, counters and tables.

Prepared and served beverages such as coffee, tea and fountain drinks.

Quickly and efficiently processed payments and made accurate change.

Carefully maintained sanitation, health and safety standards in all work areas.

Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.

Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

September 2005 to April 2007

Piercing Pagoda Arlington, Texas

Sales Associates

Computed sales prices, total purchases and processed payments.

Described merchandise and explain operation of merchandise to customers.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs.

Guided customers in choosing items that reflected personal style and shape.

Administered all point of sale opening and closing procedures.

Explained information about the quality, value and style of products to Influence customer buying decisions.

Education

2013 University of Memphis Memphis, Tennessee

Bachelor of Science Sociology/ Criminology

Minor in Social Work

2006 Tarrant County College Arlington, Texas

Associate of Arts General Education

[3.5] GPA

2004 Juan Seguin High School Arlington, Texas

High School Diploma General Education

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