Customer Service High School

Brittany Horton

Email: ********@******************.***

Address:

City: Talbotton

State: GA

Zip: 31827

Country: USA

Phone: 706-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic biology graduate with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency.

Educational Background:

High School Dipolma from Voorhees College, Denmark SC 1/2001 to 5/2012 (Biology)

High School Dipolma from Central High School, Denmark SC 1/2001 to 10/2012

High School Dipolma from Flint River Technical College, Denmark SC 1/2001 to 10/2012

Job History / Details:

Career Focus

Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Core Qualifications

Detail oriented

Excellent quantitative skills

Scheduling tools

Strong knowledge of biology

Microsoft Word, Excel, PowerPoint

Planning/coordinating

Team leadership

Quick learner

Critical thinker

Organizational skills

Excellent communication skills

Excellent research skills

Committed to quality assurance

Strong clinical background

Exceptional patient care and interaction

Excellent telephone etiquette

Laboratory work competency

Pharmacy law knowledge

Competitive analysis

Quality assurance

HIPAA compliance

Strong planning skills

Office management

Patient-focused careResourceful and reliable

Excellent problem solver

Flexible

Hospice care provider

Medical terminology

Understands medical procedure

Prescription filling training

Retail pharmacy procedure knowledge

CPR certification

Counting and pouring expertise

Patient counseling expert

Education and Training

2012 Voorhees College Denmark, SC

Biology

While attending this institution I received the following:

Deans Scholarship

Covered my tuition upon graduation

Elizabeth Evelyn Wright Scholarship

Covered housing and technology fee

Leroy W. Wright Scholarship

Covered any fees that were on my scholastic account/financial aid

2008 Central High School Talbotton, GA

High School Diploma

Flint River Technical College Thomaston, GA

Patient Care Technician

I attended this institution while I was enrolled into High School as dual enrollment junior (2007) and senior year (2008). I was unable to complete my certification for Patient Care Technician because I was accepted to Voorhees College and was scheduled to leave in August of 2008 and could not complete the rest of the term. I have learned a lot from this institution because this is where I began my clinical at Hope View Nursing Home.

Accomplishments

Documentation

Drafted documents for internal meetings.

Writing:

Wrote informational materials for a variety of media.

Customer Relations:

Greeted and assisted customers.

Answered phones and responded to customer inquiries.

Process Improvement:

Documented process to train new assistants.

Research (internship)

Protein purification

Monitor cell cultures for growth and perform a number of steps involved in the purification of proteins and use gel electrophoresis.

Extract and isolate proteins from a tissue or cell sample.

Honors

Remained in the Honor Society, Who's Who Among College Students upon graduation

I was also awarded for special achievements in science

Work Experience

September 2010 to 10/25/2012 12:00:00 AM

Rite Aid Bamberg, sc

Pharmacy Assistant

My duties were to run the cashier mainly but count medicine, file and fill prescriptions, customer service, and run the drive thru medicine pick up and drop off window when the pharmacy technicians or pharmacist were extremely busy.

April 2007 to 10/25/2012 12:00:00 AM

Hope View Nursing Home Waverly Hall, GA

Clinical

This nursing home is where I completed my Clinical for Flint River Technical College. My duties and responsibilities were to bathe, feed, make up beds, and administer medication while being guided by an LPN. I have also assisted my patients with their daily activities as well

May 2012 to October 2012

Warm Springs Medical Center Warm Springs, GA

Medical Lab Technician

Conduct chemical analysis of body fluids, such as blood and urine, using microscopes to detect abnormalities or diseases, and enter findings into a computer. Set up, adjust, maintain and clean medical laboratory equipment.

July 2007 to May 2010

Movie Gallery Manchester, GA

Manager On Duty

My duties were customer service, running the cash register, inventory, depositing money into bank account, and training new employees.

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