Michael Estes
Email: ********@*********.***
Address:
City: wenatchee
State: WA
Zip: 98807
Country: USA
Phone: 206-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Technically skilled journeyman installer with over 12 years hands-on experience and technical training. Experienced Salesman with proven ability to work independently and maintain high levels of productivity and sales. Experienced sceduleing manager with highly developed project management skills and ability to motivate installers. Highly skilled in customer relations and service.
Educational Background:
High School Dipolma from Edmonds Community college, Edmonds WA 1/2001 to 5/2003 (Business management and marketing)
Job History / Details:
Summary
Technically skilled journeyman installer with over 12 years hands-on experience and technical training.
Experienced Salesman with proven ability to work independently and maintain high levels of productivity and sales.
Experienced sceduleing manager with highly developed project management skills and ability to motivate installers. Highly skilled in customer relations and service.
Skills
Extensive experience with Tile, hardwood, inlaid vinyl, coving and heat welding, cushion vinyl, plastic laminate, laminate wood, commercial and residential carpet, vct, dura ceramic, dura plank, ext..
Established track record of exceptional sales results
Computer proficient
Customer relationship building
Project management skills
Shop math (estimating)
Measuring and bid completion.
Supervisory experience
Strong written and verbal communication skills
Valid WA drivers license
Proficiency at reading blueprints
Exceptional multi-tasker
Schematic diagram interpretation
commercial and residential bidding experience.
Experience with draperies and blinds, commercial and residential.
Have own tools
have certifications from Mohawk, shaw, t&A, IVC, Armstrong, Mannington, anderson, and dal tile.
Warehouse inventory experience.
Strong team player
Relationship selling
Cheerful and energetic
Effective Retail Sales Manager
Accomplishments
Managed a successful sales team of 4 members who consistently exceeded sales goals.
Managed a crew of up to 10 installers in all areas of flooring, counter top, and window covering installations while maintaining the highest customer satisfaction possible.
Journeyman level installer.
Experience
10/25/2012 12:00:00 AM
Karpet Korner Wenatchee, WA
Led sales calls with team members to establish sales and customer retention goals. Hired and trained staff. Wrote sales slips and sales contracts.Resolved customer complaints. Oversaw all quotes before they went out to customers while maintaining my own customer base. measured and broke down all new projects for sales staff. Identified prospective customers using lead generating methods and performing cold calls.Established new revolving accounts from outside sales methods.Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Education and Training
Edmonds Community college Edmonds, WA
assosiates Business management and marketing