Customer Service Manager

Christine Corrado

Email: ********@**************.***

Address:

City: Traverse City

State: MI

Zip: 49686

Country: USA

Phone: 231-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Articulate driven to succeed. Strategic planning and client relationship management expert.

Educational Background:

High School Dipolma from University of Michigan, Ann Arbor MI 1/2001 to 5/1991 (Kinesiology)

Job History / Details:

Professional Profile

Articulate driven to succeed. Strategic planning and client relationship management expert.

Qualifications

Results-oriented

Operations management

Client-focused

Team leadership

Self-motivated

Relevant Experience

Supervision

Supervised team of twenty members

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

staff members.

Experience

February 1996 to April 2001

Gold's Gym Las Vegas, Nv

Administrative Assistant to the General Manager

Answered questions regarding store and products, while maintaining knowledge of current sales and gym promotions.

Contributed to the operation of a clean, friendly and well maintained health club.

Participated in club promotions to recruit new members and increase club sales.

Managed the Personal Trainer schedule and stayed within budgeted non-session hours.

January 1992 to January 1995

Pac West Health Club Kent, WAshington

assistant Manager

Provided efficient customer service to clients.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Oversaw daily office operations for staff of 15-30 employees.

Education

1991 University of Michigan Ann Arbor, MI

Kinesiology

Worked with the University of Michigan obesity research group with Dr. Katch

Affiliations

Member of USA Triathlon

Member U.S. Masters Swimming

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