Sales Manager
Resume:
glenda johnson
Email: abpbje@r.postjobfree.com
Address: **** *. ***** **.
City: kent
State: WA
Zip: 98132
Country: USA
Phone: 206-***-****
Skill Level: Management
Salary Range: 60
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Glenda Fay Johnson
6232 S. 251st St., Kent, WA 98032 " abpbje@r.postjobfree.com " 206-***-****
Objective
To use my extensive management skills and abilities to contribute to a great organization.
Professional Skills & Qualifications
- Computer Proficient: Microsoft Office; Word; Excel; Outlook. - Highly adept at improving employee morale to achieve staff retention.
- Adept at training and developing; mentoring employees for cross-training in various departments.
- Self-starter self-motivated, strong integrity, and trustworthiness
- Effective interaction with customers, co-workers, and vendors
- Decision maker impacting customer needs and profitable business goals.
- Team environment and employee appreciation for their worth.
- Strong background in strategically planning, executing, and result accountability.
- Possesses strong mathematical and analytical skills.
- Consistently identify opportunities and open to new ideas from others
- Strong background within event planning
- Always proficient at raising the bar above the expectation
- Continuously improving and stretching goals to surpass the target.
- Daily evaluating standards and progress
- Timeframe and attention to detail
- Performance evaluations
- Quality Standards and Control at company, state, and federal regulations
- Highly proactive in resolving customer complaints/concerns/issues
- Strong communication skills
- Effectively applied principles and monitored flow of the operation.
- Utilize basic measuring tools and utilized blueprints during store remodel
Professional Experience
Safeway Corporation 1988 - 2012
Position: Store Manager, 2007 " 2012 Federal Way, WA
1988-2007 "Management--Office /PIC/ 2nd Asst. Store Manager/ 1st Asst. Store Manager
Duties:
- Responsible for the overall operations of the store.
- Provides friendly, courteous, and helpful service.
- Handles the supervision of employees.
- Plans and prepares work schedules, and assigns employees to specific duties.
- Coordinates sales promotion activities and directs workers preparing merchandise displays.
- Supervises employees engaged in sales work.
- In charge of inventory, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions.
- Analyzes detailed projections based on prior years sales in order to purchase appropriate amounts of product.
- Ensures employees comply with established retail policies and procedures, security, sales, and record keeping procedures and practices.
Notable Accomplishments
z While employed at Safeway Corporation:
- Demonstrated stellar employee relations in: Supervising, coaching, developing, reviewing, and evaluating job performance of 140+ employees.
- Responsible for overseeing the daily operations of a high volume store averaging $540,000 in weekly sales.
- Acted as District Trainer and Subject Matter Expert for the Scheduling Software utilized within each store.
- Achieved 4% store sales growth, while in the Management role, in 5 year tenure as Store Manager.
- Earned numerous Superior Customer Service" Awards.
- Achieved 21% average sales growth. (2011 after remodel)
- Exceeded sales target and profit expectations (yearly).
- Store Achieved 526 days accident-free.
- District Trainer for 2nd Assistant Managers and Persons in Charge (PIC).
- Won all 4 quarters of merchandising competition (2011).
Education & Specialized Training
z Griffins Business College (Bellevue, WA), Accounting / Marketing
z Employee Safety Training and Workers Compensation Training (OSHA and WISHA)
z Workforce Management Training - Schedule Writing and Salary Control
z Safeway Store manager training program (SMT- two year on the job training)
z Loss Prevention - Shoplifting Deterrence and Apprehension
z Food Safety 2 - Advanced Food Safety for Managers
z Sexual Harassment and Awareness Training
z Frontline Leadership from Zenger-Miller
z Solo Handheld Order writing system
z Customer Claims Training
z Diversity Training
z CPR Certified
z Veri-cash office system
z Food Handler's Permit
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