Sales Customer Service

Rosalina Cautivo

Email: abpbi4@r.postjobfree.com

Address:

City: Albany

State: GA

Zip: 31705

Country: USA

Phone: 229-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Lead Sale Associate with extensive knowledge of the fashion and cosmetic industries.Energetic and outgoing with an innate to make sales quota. Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals. Retail sales professional who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of convenience store type. Retail sales Associate with 12 years in upscale retail snacks,deli,pantry,alcohol,cigarettes and beverages sales.Enjoys helping customers find products to meet their needs. Enthusiastic Sales Associate possessing expertise in the Convenient Store industry.Reliable,punctual and hard working.

Educational Background:

High School Dipolma from Tuyan Naga Cebu, Honolulu HI 1/2001 to 5/1994 (Medical field (CNA)Certified nursing Assistant)

Job History / Details:

Summary

Lead Sale Associate with extensive knowledge of the fashion and cosmetic industries.Energetic and outgoing with an innate to make sales quota.

Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals.

Retail sales professional who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of convenience store type.

Retail sales Associate with 12 years in upscale retail snacks,deli,pantry,alcohol,cigarettes and beverages sales.Enjoys helping customers find products to meet their needs.

Enthusiastic Sales Associate possessing expertise in the Convenient Store industry.Reliable,punctual and hard working.

Highlights

Mathematical aptitude

Mathematical aptitude

Mathematical aptitude

Goal:EXCEED THE SALE

Example:

Daily sales for cigarettes pack is between 140 to 160 pieces.My order quantity daily would be 170 pieces.

Objectives:

1.)To avoid customer shortage complaint.

2.)Product availability when the customer needed.

3.)Increase the sales.

Approachable

Goal:CUSTOMER SATISFACTION

Example:

A customer want a store deleted items.

Objectives:

1.)Get a customer name and phone number,then,find out the company if they still able to supply the product again.

2.)keep customer loyalty.

3.)Able to provide customer needs.

Accomplishments

Fulfilled all supervisory duties when Store Manager was on vacation or unable to come on time.

Able to increase my bonus for exceeding all customer service goals.

Won the title as a number one store who make the most out of 32 stores.

Experience

March 1996 to July 2008

Seven Eleven Co. Honolulu, Hawaii

Leas Sale Associate

Demonstrated that customers come first by serving them with a sense of urgency.

Example:Help and serve customers first before doing the things that need to be done before the end of shift.

Worked as a team member to provide the highest level of service to customers.

Example:After checking out all customers, help co-worker that struggling to display the pantry.

Education

12 Tuyan Naga Cebu Cebu, Tuyan

High School Diploma Medical field (CNA)Certified nursing Assistant

Coursework in Fashion Merchandising

Been employed in the company as a cashier,then,moved up my position as a Lead Sales Associate.I went to School to pursue my medical field dream while working full time in the company.Through my fashion of merchandising,i worked 12 years in the company until unexpected things came up in my life.Through my coursework in the company,i learned what it takes to keep the business door open.Professionalism and team work together achieved company goals.

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