Customer Service High School

Joane Majors

Email: abpbg3@r.postjobfree.com

Address:

City: Philadelphia

State: PA

Zip: 19126

Country: USA

Phone: 215-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative Professional with over 18 years experience in a College of Education Center for Professional Development in Career and Technical Education office setting. Personable with the ability to multi-task and prioritize.

Educational Background:

High School Dipolma from Charles A. Brown, Charleston SC 1/2001 to 1/1975 (High School Academics)

Job History / Details:

Career Overview

Administrative Professional with over 18 years experience in a College of Education Center for Professional Development in Career and Technical Education office setting. Personable with the ability to multi-task and prioritize.

Skill Highlights

Administrative support

Filing and data archiving

Microsoft Excel

Microsoft Office

Microsoft Word

Attention to detail

Employee training and development

Telephone Skills

Organizational

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Preparation

Prepared Teacher Certification packets for potential teachers

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

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Professional Experience

March 1994 to Current

Temple University - Center for Professional Development Career and Technical Education Philadelphia, PA

Teacher Certification/Occupational Competency Assessment Program Assistant

Systematically increased office organization by assisting with the development of a more efficient filing/documenting system and customer database protocols.

Increased customer loyalty through customer service, extracting data from clients to set-up information sessions and liason between Coordinator and Proctors

Education

1975 Charles A. Brown Charleston, S.C.

High School Diploma High School Academics

Office Administration training:

Interpersonal Skills

Microsoft Office/Suite

Administrative Professional

Special Interest:

PA Committee Person for 10th Ward, 12th District

Ordained Reverend/Evangelist

Block Captain

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