Customer Service Sales

Samantha Crews

Email: abpb9q@r.postjobfree.com

Address:

City: Nashville

State: TN

Zip: 37210

Country: USA

Phone: 662-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly motivated, newly licensed Esthetician with 12 years distinguished experience in sales and customer service. Skilled at performing a variety of skin care techniques, providing a relaxing spa experience. Customize services to provide personalized attention, specific to the needs and wants of the customer. Utilize excellent communication skills to describe and promote services. Organized team player with the ability to work in fast-paced environments, while remaining goal-oriented and enthusiastic.

Educational Background:

High School Dipolma from Mississippi State University, Starkville MS 1/2001 to 8/2004 (Sociology)

Job History / Details:

Summary

Highly motivated, newly licensed Esthetician with 12 years distinguished experience in sales and customer service. Skilled at performing a variety of skin care techniques, providing a relaxing spa experience. Customize services to provide personalized attention, specific to the needs and wants of the customer. Utilize excellent communication skills to describe and promote services. Organized team player with the ability to work in fast-paced environments, while remaining goal-oriented and enthusiastic.

Skills

Skin care techniques

Physical dexterity

Training staff

Relationship/team building

Sales / marketing techniques

Advanced interpersonal skills

Line sanitation

Inventory control

Licenses

Tennesee Esthetics License, Empire Beauty School, 2012

Accomplishments

Facial Treatments

Perform women and men's facials, anti-aging treatments, acne treatments, and aromatherapy.

Demonstrate training in microdermabrasion, glycolic peels, high frequency, galvanic, lymphatic drainage with massage techniques.

Body Treatments

Possess experience in body treatments and epilation services (hard and soft wax).

Analyze and determine individual skin care techniques.

Customer Service

Provide administration of reservations system and transactions processing.

Consistently receive positive feedback from guests and created repeat business by developing long-term relationships with customers.

Receive numerous awards due to strong customer service skills and attention to detail.

Sales and Promotion

Proficient in MS Word, internet research, and social media.

Generate additional revenue through upselling, new promotions, and client referrals.

Experience

May 2006 to Current

Holiday Inn Select Nashville, TN

Bartender/Server/Supervisor

Assign daily work to staff on register, stocking, pricing, and cleaning.

Utilize interpersonal skills by interacting with a variety of customers

Create repeat business by establishing lasting relationships with guests

Demonstrate ability to multitask and contribute to a fast paced environment

Trained new employees in standard procedures and customer service.

June 2005 to June 2006

Signcraft, Inc Nashville, TN

Sales Representative

Budgeted and planned profit margins for projects.

Successfully developed proposals for clients based on architectural plans.

Cultivated relationships with a broad customer base while maintaining existing clientele through exceptional service and attention to detail.

November 2004 to July 2005

Hertz Corporation Nashville, TN

Customer Service Representative/Management Trainee

Responsible for daily business reports and inventory.

Maintained relationships with individual customers and corporate clients through personal and telephone interaction.

Maintained professional demeanor in high stress environment

June 2000 to February 2005

Dave's Darkhorse Starkville, MS

Wait Staff Manager/Server

Performed hiring and training new employees

Communicated with guests regarding orders, comments, and complaints.

Provided financial administration such as inventory and labor cost management.

Education and Training

2004 Mississippi State University,

Bachelor of Arts in Sociology

Accomplishments

90/90 Club, Empire Beauty School, 2012

2010 Employee of the Year, Holiday Inn Select

Employee of the Month, Holiday Inn Select, multiple awards

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