Customer Service Manager
Resume:
Amanda McNabb
Email: ********@******.***
Address:
City: Billings
State: MO
Zip: 65610
Country: USA
Phone: 417-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Assistant Manager with 17 years of experience in customer service. Areas of expertise include Ordering, Scheduling, Inventory, Entering Daily Paperwork, Training and Bank Deposits. I have basic computer knowledge, great with customers, eager to learn, great in fast paced environment
Educational Background:
High School Dipolma from Marionville High School, Marionville MO 1/2001 to 5/1999 (general education)
Job History / Details:
Career Focus
Assistant Manager with 17 years of experience in customer service. Areas of expertise include Ordering, Scheduling, Inventory, Entering Daily Paperwork, Training and Bank Deposits. I have basic computer knowledge, great with customers, eager to learn, great in fast paced environment
Core Qualifications
Basic computer knowledge
Good Customer service
Customer-focused
Dependable
Large cash/check deposits
Inventory control
Invoice processing
Skilled multi-tasker
Invoice processing
Scheduling
Deadline-oriented
Flexible schedule
Team leadership
Fast learner
Education and Training
1999 Marionville High School Marionville, MO
High School Diploma
Accomplishments
Wal-Mart Deli Manager:
*Ordering
*Inventory
*Customer Service
*Training
Kum and Go Assistant Manager:
*Customer Service
*Ordering
*Scheduling
*Training
*Entering Daily Paperwork
*Inventory
Work Experience
March 2009 to Current
Kum and Go Clever, MO
Assistant Manager
*Customer Service
*Ordering
*Scheduling
*Training
*Entering Daily Paperwork
*Inventory
September 2008 to April 2009
Cody's Convenience Stores Clever, MO
Kitchen Manager
*Customer Service
*Ordering
*Training
*Inventory
October 2000 to September 2008
Wal Mart Republic, MO
Deli Manager
*Ordering
*Inventory
*Customer Service
*Training
Candidate Resume - Nicholas Elias
Contact Information -
Email: *********@********.***
Address: 848 fife way
City: sunnyvale
State: CA
Zip: 94087
Country: USA
Phone: 408-***-****
Skill Level: Entry
Salary Range: $60,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Boston University School of Management; Boston, MA May 2012
Bachelor of Science in Business Administration
Concentration: Entrepreneurship
Minor in Environmental Policy and Analysis
Work Experience:
Lockheed Martin Space Systems Company Aug 2012-Present
Multi Functional Financial Analyst
* Developed detailed weekly reports on performance of multi-billion dollar government contracts
* Directed attention of upper management towards underperforming efforts
* Streamlined reporting process, resulting in reduction of time and resources by 80%
Transparency Life Sciences - Crowd-Sourcing Platform for New Drug Development Sept 2011-Aug 2012
Marketing/Product Development Intern
* Provided expertise in crowd-sourcing techniques to aid in development of platform
* Assessed and recommended best practices and product features to improve user engagement resulting in a 60% bounce rate
* Delivered intelligence on potential analytics engines for site, resulting in 50% decrease in asking price during negotiations
* Developed online marketing strategy
Locksley Labs - Crowd-Sourced Solutions for the Developing World Sept 2011- Dec 2011
CEO/ Co-Founder
* Created business model for social enterprise that incorporated mobile applications to crowd-source solutions to quality of life problems in the developing world
* Successfully pitched concept to Microsoft Campus Evangelist and earned support to enter Microsoft Imagine Cup
* Recruited talent from peer group, including software developer and NGO outreach associate
Massachusetts Department of Environmental Protection May 2011-Aug 2011
Commercial Waste Reduction Intern:
* Directed a survey of New England beverage retailers to determine possible economic impacts of an Expanded Bottle Deposit Law
* Conducted analysis of survey findings and delivered Bottle Deposit Law report to the commissioner of MassDEP who then reported findings to state Senate committee hearing
* Report was featured in Boston Globe
Other Accomplishments:
Boston Nightlife Express Consultation Sept 2011-Jan 2012
* Consulted for start-up "Party On Wheels" transportation company headed by BU alumni
* Conducted market research and market entry analyses, delivered report containing 5 most attractive colleges in Boston area for expansion
* Advised founders as to strategy, alternative revenue models, and sales techniques
Net Impact: BU Undergraduate Chapter - Social Enterprise Professional Network Jan 2012- May 2012
Vice President of Career Development
* Coordinated with organizations of interest to provide informational events for the club
* Kept members apprised of job and internship opportunities at high social-impact companies
* Participated in community activism, curriculum change, and other club activities
Contact this candidate