KIRK P. LACOUR, NREMT-P, BS

DIRECTOR OF OPERATIONS

Proven executive leadership, vision, strategy and execution in start-up, established, and turnaround environments.

High performance, key contributor to enterprise-level planning and decision-making. Continual success in maximizing

organizational performance to drive growth and revenue, improve profits and enhance value. Equal blend of business strategist and

tactical operations leader, with a record of consistently developing and executing significant strategies, making crucial dec isions, and

achieving mission-critical business goals. Respected as motivational, lead-by-example manager, change agent and proponent of

empowerment and accountability.

CORE COMPETENCIES: Strategic Business Planning Finance & Accounting Cost Radio Analysis Operational Streamlining

Cost Reduction P&L Negotiations Customer Service Staff Management Team Leadership Safety Regulations/Regulatory

Compliance Labor Relations Project Management Reporting

EXPERIENCE

ACADIAN COMPANIES 2004 to Present

The Acadian Companies comprise an array of services including ground and air emergency and non -emergency medical transportation, medical care and

products, EMT training and continued education, safety training and consulting.

ACADIAN NATIONAL EMS ACADEMY

A collaborative effort between Acadian Ambulance Service and South Louisiana Community College the Academy p repares individuals seeking to enter

the emergency medical services field; nine campuses in Louisiana and Texas.

BUSINESS MANAGER, Lafayette, LA 2011 Present

Immediately strengthened the Academy s financial structure through reducing costs, streamlining operations and

increasing employee morale. Oversight of business financial structure includes a $7 million budget, review of financial

statements, activity based costing analysis, pro-forma analysis, product pricing, purchasing approval, expense management and

payroll. Manage all contract negotiations including clinical affiliation agreements, lease agreements and employment contract s.

Oversee 20 direct reports. Report to the Chief Medical Officer and Medical Director for Acadian Ambulance Service.

Achievements:

Reduced labor costs from 40% over budget to 4-5% under budget by improving reporting mechanisms and increasing

oversight of supervisors utilizing labor.

Decreased expenses by approximately 10% over the first three quarters of 2011 through implementing activity-based

costing on all projects.

Re-designed the expense accounting process to improve management s ability to accurately analyze expenses.

Streamlined a formerly complex, multi-layered personnel reporting system, reducing reporting confusion and

improving employee morale.

Decreased payroll costs by 5% over six months through improving payroll reporting and analysis while simultaneously

improving project cost tracking.

ACADIAN AMBULANCE SERVICE

A division of The Acadian Companies with locations in Louisiana, Mississippi and Texas and one of the largest privately-held ambulance services in the

U.S.; 3,000 employees.

EDUCATION COORDINATOR, Hessmer, LA 2009 2011

Managed a satellite site of the National EMS Academy. Oversaw curriculum, P&L, purchasing, scheduling and recruiting.

Collaborated with PR and Marketing to implement marketing campaigns. Oversaw approximately 20 students, a clinical

education coordinator and an administrative assistant. Taught National Standard Curriculum and National Education Standards

for paramedics-to-EMTs and paramedic students in the Emergency Health Sciences Program. Taught continuing education

courses to paramedics actively working in the field of pre-hospital medicine.

Achievements:

Decreased expenses by 15% over one year through implementing changes in purchasing to improve expense tracking.

Increased student enrollment by more than 50% over two years by executing concentrated advertising campaigns and

targeting marketing to specific demographic groups based on previous class enrollment.

FIELD TRAINING OFFICER, CAPITOL OPERATIONS, Baton Rouge, LA 2006 2009

Managed quality improvement for approximately 250 EMTs and paramedics in the Acadian Ambulance s Baton

Rouge region. Delivered continuing education training and remediation training for employees. Managed the controlled

substance inventory and tracking for 25 ambulances, payroll tracking for new employees and paramedics in training, preceptor

payroll tracking, and new employee orientation.

KIRK P. LACOUR, NREMT-P, BS / PAGE 2 Residence: 318-***-**** Cell: 225-***-**** abpb7v@r.postjobfree.com

Achievements:

Implemented a database for preceptor and new employee payroll tracking, allowing analysis of incremental costs

associated with remediation and orientation of employees.

Reduced equipment replacement costs by approximately $35,000 per year through designing and deploying an

inventory control system that tracks equipment assigned to each of the area s 25 ambulances.

Improved reporting mechanisms to more easily track incremental costs of preceptor payroll to management.

Reduced emergency room time for critical patients by approximately 50% through coordinating with two regional

trauma hospitals in implementing mobile technology which allows ambulances to transmit medical information to the

hospital emergency room while transporting patients.

Increased revenue by approximately $100,000 in 2010 through collaborating with corporate to implement a critical care

transport program.

Worked closely with the Chief Medical Officer in protocol and medical policy development and implementation.

Liaised with the River Bend Nuclear Power Facility to coordinate response during a disaster at the nuclear facility in St.

Francisville, LA. Contributions included planning and conducting operational drills with Our Lady of the Lake Regional

Medical Center and the River Bend Nuclear Treatment Facility.

Served as liaison with the East Baton Rouge Parish Office of Emergency Preparedness. Assisted in planning and

coordinating resources in response to disasters in East Baton Rouge Parish and the East Baton Rouge Parish coordination

with the State of Louisiana.

Appointed Acadian Ambulance Liaison to Louisiana Bureau of EMS Emergency Operations Center during State

Declared Disaster of Hurricane Gustov and Hurricane Ike. Worked at the Emergency Medical Services Desk and

coordinated FEMA ambulances with field personnel. Received and fulfilled requests for resources from field personnel,

EMS agencies, DRCs, and private entities for emergency medical resources necessary for evacuation. Worked in

conjunction with the Bureau of EMS s command structure, through the state Dispatching Agency for Emergency Medical

Services, and the Director of the Bureau of EMS. Ensured emergency medical service resources were properly staged,

deployed, and deactivated, as necessary.

Additional Acadian Ambulance experience as a Medic Support Center Operator, EMT-Paramedic and Field Paramedic.

ADDITIONAL EXPERIENCE

Training Specialist U.S. Department of Health and Human Services National Disaster Management System

Paramedic and Interim Director West Feliciana Parish Ambulance Service

Corrections Lieutenant Louisiana State Penitentiary

EDUCATION & CREDENTIALS

MBA Louisiana State University, Baton Rouge, LA

BS, Human Medicine and Human Pathology & BS, Health Science Our Lady of the Lake College, Baton Rouge, LA

AS, Biology & AS, Emergency Health Science Our Lady of The Lake College, Baton Rouge, LA

PROFESSIONAL DEVELOPMENT

Acadian Ambulance Critical Care Transport Training 2007

Acadian Comprehensive Education for Success. Acadian Ambulance Service 2006

Nationally Registered EMT-Paramedic Avoyelles Technical College 1998

Curriculum included EMS Operations, Management, and Education

Nationally Registered EMT-Basic Avoyelles Technical College 1995

IFSTA Firefighter I 92 Louisiana State University Emergency Training Institute 1994

NATIONAL INCIDENT MANAGEMENT SYSTEMS CLASSES

Emergency Program Manager: An Orientation to the Position IS-001

Special Events Contingency Planning for Public Safety Agencies IS-015a

Introduction to the Incident Command System, ICS-100 IS-100

Introduction to Incident Command, ICS-100 for Health Care/Hospitals IS-100.HC Exercise Design IS-139

ICS for Single Resources and Initial Action Incidents, ICS-200 IS-200

Applying ICS to Healthcare Organizations ICS 200 for Health Care/Hospitals IS-200.HC

Principles of Emergency Management IS-230 Emergency Planning IS-235

Leadership and Influence IS-240 Decision Making and Problem Solving IS-241

Effective Communication IS-242 Developing and Managing Volunteers IS-244

Intermediate Incident Command IS-300 Advanced Incident Command IS-400

KIRK P. LACOUR, NREMT-P, BS / PAGE 3 Residence: 318-***-**** Cell: 225-***-**** abpb7v@r.postjobfree.com

National Incident Management System (NIMS) Introduction IS-700 NIMS Multi-Agency Coordination System IS-701

EOC Management and Operations IS-775 National Response Plan, and Introduction IS-800

Emergency Support Function (ESF) #8 Public Health and Medical Services IS-808

Critical Infrastructure and key Resources Support Annex IS-821 Section 508 Awareness Course IS-901

National Disaster Medical System (NDMS) Federal Coordinating Center Operations IS-1900

ASSOCIATIONS

Louisiana Association of Nationally Registered Emergency Medical Technicians

Louisiana Tactical Emergency Medical Society

Louisiana Mass Fatality Planning Committee

Represent Region 6 as DRC for the Coroners Offices to assist with Regional Mass Fatality Planning and Disaster Mitigation.

National Association of Emergency Medical Technicians

President, Executive Board of Mansura Volunteer Fire Department 2010-Pres.

Function as CEO, managing the Department s financial and executive affairs and representing the Department to the Avoyelles Parish Fire

District Two. Negotiate contracts with other agencies for mutual aid, supplies and equipment, financial institutions to obtai n financing, and

governmental agencies when necessary to benefit the Department s mission.

President, Louisiana Tactical Emergency Medical Society 2010-Pres.

Function as CEO managing Society s events and operations including providing financial oversight and reviewing financial docu ments, negotiating

and entering into contracts on behalf of the organization, coordinating training meetings and conferences to promote tactical pre-hospital medicine in

Louisiana, and negotiating contracts for training sites and meetings with vendors around the state.

Board Member, Louisiana Association of Nationally Registered Emergency Medical Technicians 2010-Pres.

Collaborate on the board in managing Association activities including hosting and coordinating the yearly LANREMT Conference. Manage

budgeting and budget review of conference and other programs, arrange contracts for the location of training, and negotiate contracts for speake rs and

outside presenters.

ADDITIONAL QUALIFICATIONS

LATEMS Tactical Instructor 2003-2005 PALS Training Center Faculty 2007

AMLS Instructor 2003-2005 Region 6 Coroner s Office DRC 2008

BLS Instructor 2006 AMLS Instructor 2009

ACLS Instructor 2006 PHTLS Instructor 2009

Bureau of EMS Instructor 2006 National Registry Testing Rep 2010

SWAT Medical Advisor for Avoyelles Parish Sheriff 2006 ACLS Regional Faculty 2010

PALS Instructor 2007 BLS Regional Faculty 2010

ACLS Training Center Faculty 2007 PALS Regional Faculty 2010

BLS Training Center Faculty 2007 NIMS IS-300 and IS-400 Instructor 2010

AWARDS AND HONORS

Beta Gamma Sigma International Business Honor Society 2010 Golden Key International Business Honor Society 2010

Phi Kappa Phi Honor Society 2011

TECHNICAL PROFICIENCIES

Proficient with Microsoft Office Suite, including MS Access and MS Visio; Adobe Master Collection Suite including

Photoshop, Dreamweaver and Flash Expert (MCSE Certified) Microsoft Windows Technician (Win 95, 2000, ME, XP,

Vista, 7) Proficient in HTML, XHTML, Javascript, CSS

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