Customer Service High School
Resume:
Adriana Aguirre
Email: abpb6q@r.postjobfree.com
Address:
City: Shasta Lake
State: CA
Zip: 96019
Country: USA
Phone: 619-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Energetic, outgoing and driven to reach company goals. Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.
Educational Background:
High School Dipolma from Sweetwater Union High School, National City CA 1/2001 to 6/1999 (General Studies)
High School Dipolma from Je Boutique College of Beauty, National City CA 1/2001 to 11/2012
Job History / Details:
Career Overview
Customer Service with extensive knowledge of the fashion and cosmetic industries. Energetic, outgoing and driven to reach company goals.
Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.
Core Strengths
Excellent communication skills
Courteous demeanor
Energetic work attitude
Active listening skills
Customer service expert
Bilingual Spanish/English
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
April 2005 to September 2011
99 Cent World San Diego, 92139
Assistant Manager
Earned management trust by serving as key holder, responsibly opening and closing store.
Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Maintained cleanliness and presentation of stock room and production floor.
Assisted customers with store and product complaints.
Replenished supplies, bags and other materials at each cash wrap.
Recommended alternative items if product was out of stock.
Accurately balanced cash drawer after every shift.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Accurately logged all daily shipping and receiving orders.
November 2000 to January 2003
Mail Boxes Etc... Chula Vista, Ca
Customer Service Representative
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Assisted customers in person and via telephone.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Provided daily support as the company's only bilingual Spanish/English customer service representative.
Guaranteed positive customer experiences and resolved all customer complaints.
Politely assisted customers in person and via telephone.Processed and issued money orders for customers.
Accurately logged all daily shipping and receiving orders.
Educational Background
99 Sweetwater Union High School National City, California
High School Diploma General Studies
03 Je Boutique College of Beauty El Cajon, California
Graduate Esthetics
Completion of hours needed to obtain a license in esthetics
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