Customer Service Manager

Andrea Nowlin

Email: ********@**************.***

Address:

City: Branson

State: MO

Zip: 65616

Country: USA

Phone: 417-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly Customer Service Manager with can-do attitude and willingness to help at all times.experienced with managing complex projects and driving productivity improvement.

Educational Background:

High School Dipolma from Abraham Lincoln, Council Bluffs IA 1/2001 to 6/1996 (general)

Job History / Details:

Summary

Friendly Customer Service Manager with can-do attitude and willingness to help at all times.experienced with managing complex projects and driving productivity improvement.

Highlights

Meticulous attention to detail

Excellent time management skills

Focused on customer satisfaction

Microsoft Outlook, Word and Excel

Scheduling

Deadline-oriented

Experience

March 2012 to 11/3/2012 12:00:00 AM

The Cliffs at Long Creek Branson, MO

Auditor

Guest service

Audit Daily Business

Developed, implemented and monitored programs to maximize customer satisfaction

Resolved customer questions, issues and complaints.

March 2011 to December 2011

The Plantation Inn Branson, Mo

Auditor

Addressed negative customer feedback immediately

Resolved customer questions, issues and complaints.

August 2008 to March 2010

Comfort Inn Omaha, Ne

Front Desk Manager

Effectively managed departmental expenses to stay within allocated budget.

Successfully managed the activities of [] team members in multiple locations

.Interviewed, hired and trained new quality customer service representatives.

Education

1996 Abraham Lincoln Council Bluffs, Iowa

High School Diploma

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