Customer Service Sales

Anna Baker

Email: ********@*****************.***

Address:

City: Allenhurst

State: GA

Zip: 31301

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with [15]years retail and customer service, Solid team player with upbeat, positive attitude. Highly enthusiastic customer service professional Personable and responsible Cashier with years in retail and customer service. A Solid team player with upbeat, positive attitude. years client interface experience.

Educational Background:

High School Dipolma from Murphysboro Beauty School, Murphysboro IL 1/2001 to 3/1984 (Cosmetology)

High School Dipolma from Muphysboro High School, Murphysboro IL 1/2001 to 10/2012

High School Dipolma from Ultimate Medical Academy, Murphysboro IL 1/2001 to 10/2012

Job History / Details:

Career Overview

Personable and responsible Cashier with [15]years retail and customer service, Solid team player with upbeat, positive attitude.

Highly enthusiastic customer service professional Personable and responsible Cashier with years in retail and customer service. A Solid team player with upbeat, positive attitude.

years client interface experience.

Core Strengths

Markdown/promotional procedures

Top sales performer

Telephone inquiries

Conflict resolution

Telephone inquiries

Store maintenance

Telecommunication skills

Adaptability

Creative problem solver

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

March 2001 to November 2002

Cable Direct Hinesville, GA

Collections

Described product to customers and accurately explained details and care of merchandise.Computed accurate sales prices for purchase transactions.Assisted customers in person and via telephone.Cross-trained and provided back-up for other customer service representatives when needed.

December 1997 to June 2000

AAfes Ft Stewart, GA

Sales Associate

Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

February 1986 to January 1986

Circus World Toy store Killeen, TX

Cashier

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Computed accurate sales prices for purchase transactions.Described product to customers and accurately explained details and care of merchandise.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Educational Background

1984 Murphysboro Beauty School Murphysboro, IL

Cosmetology

1983 Muphysboro High School Murphysboro, IL

High School Diploma General

Ultimate Medical Academy Clear Water, FL

Medical

Continuing education in Medical Administrative

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