Tammy Lewis

Email: abpb0b@r.postjobfree.com

Address:

City: New Haven

State: IN

Zip: 46774

Country: USA

Phone: 260-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated office Manger/Scheduler adept at public and community relations, staff development and project management. Dedicated Office Manger/Scheduler adept at public and community relations, staff development and project management.

Educational Background:

High School Dipolma from Bellmont High School, Decatur IN 1/2001 to 5/1982 (General)

Job History / Details:

Professional Summary

Dedicated office Manger/Scheduler adept at public and community relations, staff development and project management.

Dedicated Office Manger/Scheduler adept at public and community relations, staff development and project management.

Education and Training

1982 Bellmont High School Decatur, IN

High School Diploma General

Professional Experience

March 2008 to October 2012

HomePointe HealthCare Fort Wayne, IN / 46809

Office Manger / Scheduler

Identified process improvements in the day-to-day functioning of the department.Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for client care. Closely collaborated with management team to make necessary improvements and satisfy clients needs. Participated in agency surveys and inspections made by authorized governmental agencies. Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines. Recruited, hired, on average of 45-60 new employees per year.Developed and achieved financial and growth goals.Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.Assisted in resolving and satisfying client requests and internal operational issues.Established standards for selection, promotion and termination of staff.Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.Assigned employee and authorized overtime.Educated staff on state and federal statutes, rules and regulations governing home care services.Interpreted and communicated new or revised policies to staff.Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.Oversaw private and Medicaid billing, payroll, AP, and AR and verified that proper procedures were followed.Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls. Conducted probationary and annual performance evaluations of all nursing staff.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.

June 2002 to March 2008

Interim Health Care Fort Wayne, IN

Scheduler

Routinely scheduled RN's, LPN's and Home Health Aides to meet the staffing needs of the clients. Effectively covering over 2400 hours per week.

Assisted in resolving and satisfying client requests and internal operational issues.Cooperated and communicated effectively with nursing staff to ensure client satisfaction and compliance with set standards.Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.Consistently complied with applicable laws and regulations and ensured agency adhered to Medicare and Medicaid regulations.

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