Norman Leach

Email: abpawm@r.postjobfree.com

Address:

City: Savannah

State: GA

Zip: 31408

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a Customer service and sales expert with 7 years in fast-paced customer service and call center environments who identifies customer needs and delivers solutions to problems. Personable and professional under pressure.

Educational Background:

High School Dipolma from Savannah Technical College, Savannah GA 1/2001 to 6/1993 (Commercial Driving)

High School Dipolma from Savannah High School, Savannah GA 1/2001 to 11/2012

Job History / Details:

Professional Summary

I am a Customer service and sales expert with 7 years in fast-paced customer service and call center environments who identifies customer needs and delivers solutions to problems. Personable and professional under pressure.

Core Qualifications

Results-oriented

Extremely organized

Team leadership

Self-motivated

Excellent communication skills

Sales force training

Goal-oriented

Excellent negotiating tactics

Experience

October 1999 to Current

International Longshoremans Association Savannah, Georgia

Longshoreman

Loaded and unloaded ships at the GPA with mechanical freight handling equipment. This is a union job that I work at will and set me own schedule.

May 1996 to July 2000

Best Buy Savannah, Georgia

In Store Repair Specialist/Sales

Repair and servicing of computer and A/V equipment. Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers. Resolved customer complaints and concerns with strong verbal and negotiation skills.Researched issues on various computer systems and databases to resolve complaints and answer inquiries.Provided thorough support and problem resolution for customers. Haved returned to Best Buy as a holiday sales associate in 2004 and 2006.

Education

1999 Savannah Technical College Savannah, Ga

CDL License Commercial Driving

Trained and educated in truck driving and Federal Motor Carrier rules and guidelines.

1993 Savannah High School Savannah, Georgia

High School Diploma General

3.5 GPA

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