Customer Service Sales

Suzanne E Mayhew

Email: ********@*********.***

Address:

City: Eaton Rapids

State: MI

Zip: 48827

Country: USA

Phone: 517-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

OBJECTIVE I am seeking employment in an office environment where my years of customer service can be utilized and my strong work ethic and high level of energy will be appreciated.

Educational Background:

High School Dipolma from Saline High, Saline MI 1/2001 to 6/1965 (College Pred)

Job History / Details:

Summary

OBJECTIVE I am seeking employment in an office environment where my years of customer service can be

utilized and my strong work ethic and high level of energy will be appreciated.

Highlights

Highly customer service-oriented

Self-sufficient

Positive and friendly

People-oriented

Basic administrative knowledge

Commissioned sales

Retail merchandising experience

Detail-oriented

Exceptional time management

Relationship selling

Resolution-oriented

Additional Information

Interests

I feel it is a privilege to serve my community both through outreach centers and my church.

My hobbies include: Gardening, Sewing and Equestrian Activities

Accomplishments

Fielded and processed up to 90 calls per day with consistently successful outcomes.

Winner of the Walmart" Employee of the month for October with outstanding sales in Credit Applications.

Experience

October 2009 to Current

Wal-mart Charlotte, MI

Customer Service Representative

I Served as liaison between customers, store personnel and various store departments.

Informed customers about sales and promotions in a friendly and engaging manner.

Served as liaison between customers, store personnel and various store departments.

Checked that appropriate changes were made to resolve customers' problems.

Placed special merchandise orders for customers.

Greeted customers in a timely fashion, while quickly determining their needs.

Built relationships with customers and the community to promote long-term business growth.

March 2007 to October 2009

Barn Painting & Advertising Incorporated East Berlin, PA

Customer Service Representative / Estimator

Directly responsible for developing business leads, estimating potential work.

Coordinating the materials and equipment for our jobs.

Opened new markets and established rapport with potential customers.

Community outreach thru the use of the internet, trade shows and booths at local fairs.

Developed at least $200,000 in new revenue each year.

September 2005 to March 2007

Stark Insurance Agency Lansing, MI

Customer Service Representative

Answer multiple phone lines Support 5 agents Assist our thousands of customers and perform general clerk duties.

Licensed in property and causality insurance so I could process claims.

June 1982 to September 2005

Tupperware Home Parties Dewitt, MI

Senior Tupperware Manager

Promoted to a Manager with my own Tupperware Unit in record breaking time.

Recognized every year for setting sales records, recruiting and unit sales and subsequently breaking those records.

Great reputation for excelling in phone sales and appointments with ability to build a rapport quickly on the phone.

Held training classes several times a year to teach other consultants how to make their business grow.

August 1975 to April 1982

Fringe Benefit Funds East Lansing, MI

Reciprocity / Senior Pension Examiner

Developed the reciprocity department.

Prepared reports for the board of trustees.

Determined pension benefits and communicated with our clients.

Education

1965 Saline High Saline, Michigan

High School Diploma College Pred

Continuing education in Sales Training

Continuing education in Business Administration with classes at LCC and Oakland Community College

Advanced sales training with Tupperware Home Parties

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