High School Manager

John Sorgi

Email: ********@*****************.***

Address:

City: East Falmouth

State: MA

Zip: 02536

Country: USA

Phone: 508-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am an energetic and efficient manager who has extensive restaurant and food service experience. I am versed in planning daily operations, staffing and inventory along with a winning attitude and desire to deliver a exceptional dining experience while being focused on setting high expectations and raising service standards.

Educational Background:

High School Dipolma from Braintree High School, Braintree MA 1/2001 to 6/1972 (Business)

High School Dipolma from Massasoit Community College, Braintree MA 1/2001 to 11/2012

Job History / Details:

Summary

I am an energetic and efficient manager who has extensive restaurant and food service experience. I am versed in planning daily operations, staffing and inventory along with a winning attitude and desire to deliver a exceptional dining experience while being focused on setting high expectations and raising service standards.

Highlights

Customer-oriented

Strong work ethic

Strong leader

Extremely dependable

Adaptable

Proven sales record

Inventory control and record keeping

Full service restaurant background

T.I.P.S. certified

Serve-Safe Certified

Accomplishments

Recognized as one of the top ten General Managers in over a 90 restaurant chain in the east coast region.

Recipient of the "peak performer award" as well as the "Coaches Award" which is the highest award given by the Papa Gino's corporation.

Increased sales of a struggling full service restaurant over 40 percentage by implementing new procedures and guidelines.

Experience

May 2000 to Current

Paul's Pizza and seafood, Inc. Falmouth, MA

General Manager

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Developed and maintained exceptional customer service standards. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Ensured proper cleanliness was maintained in all areas of the bar and front of house.

Optimized profits by controlling food, beverage and labor costs on a daily basis.

Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.

Increased monthly revenues .

April 1976 to April 2000

Papa Gino's of America, Inc. Falmouth, MA

Training General Manager

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Minimized loss and misuse of equipment through proper restaurant supervision and staff training.

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Carefully prepared weekly payroll to keep up with projected revenue for the week.

Counseled and disciplined staff when necessary.

Consistently obtained highest rating from the county health department.

Built sales forecasts and schedules to reflected desired productivity targets.

Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Trained new management to be placed into the restaurant field.

Education

1972 Braintree High School Braintree, MA

High School Diploma Business

Massasoit Community College Brockton, MA

Business Management

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