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Customer Service High School

Location:
Hillsboro, OR
Posted:
November 03, 2012

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Resume:

Catherine Cage

Email: abpatc@r.postjobfree.com

Address:

City: Hillsboro

State: OR

Zip: 97124

Country: USA

Phone: 503-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented Pharmacy Technician skilled at filling prescriptions, patient care and data entry. Solid foundation in prescription processing, pharmaceutical calculations and pharmacy procedures.

Educational Background:

High School Dipolma from PCC, Portland OR 1/2001 to 6/1996 (Chemistry, Microbiology, Human Anatomy and Physiology.)

High School Dipolma from University of Oregon, Portland OR 1/2001 to 11/2012

High School Dipolma from Beaverton High School, Portland OR 1/2001 to 11/2012

Job History / Details:

Summary

I am a motivated and professional individual with 15 years of experience in filling, packaging, shipping/receiving, customer service, inventory control and distribution of medications and supplies. Excellent organizational skills and attention to detail. Focused on continual process improvement and cost reduction.

Highlights

Customer service

Order expediting

Product returns

Inventory audits

Responsible for problem-solving and cost reduction whenever possible

Works as a team member

Perform daily management of perpetual inventory

Knowledge of medical terminology, medical supplies and equipment

Ability to perform data entry

Able to type 45 wpm

Able to lift 50 lbs.

Excellent organizational skills and attention to detail

Able to multitask and work in an environment with frequent interruptions

Assist in training and orientation of new employees

Knowledgeable in Microsoft Word, Excel and Outlook

Punctual and responsible with a strong work ethic

Maintain inventory and order supplies for the pharmacy

Experience

April 2001 to January 2012

Wellpartner Pharmacy Portland, OR

Pharmacy Technician

I helped to start a company from 10 employees' to over 140, during that time I wore many hats and worked in every department of the pharmacy.

Responsible for ordering all products related to shipping, packaging, storage, pharmacy and maintenance.

Developed and implemented a productivity improvement plan which resulted in company savings of over $40k in one year by evaluating and changing suppliers based on price, quality and delivery speed.

Coordinate return of expiring or damaged products.

Obtain purchased items by forwarding orders to suppliers, monitoring and expediting orders.

Verify receipt of items by comparing items received to items ordered.

Maintain records such as times purchased, costs, delivery, product quality and inventory for all supplies.

Confers with vendors to obtain product or service information, such as price, availability and delivery schedule.

Meet with vendors to discuss defective or unacceptable products and determine corrective actions.

Run reports related to inventory.

October 1999 to April 2001

Postal Prescription Services Portland, OR

Pharmacy Technician

Assists in the preparation, packaging and delivery of medication orders, under the supervision of the pharmacist.

Process new and refill medication orders.

Fill, operate, clean and maintain cassette cells.

Responsible for stocking medications and inventory management.

Involved with pharmacy quality assurance activities and assists the pharmacists in performing various duties.

Assists in training and orientation of new pharmacy technicians.

June 1996 to October 1999

AARP Pharmacy Beaverton, OR

Pharmacy Technician

Operate and maintain baker cassettes.

Knowledgeable in Microsoft word, Excel and Outlook.

Create a profile of the patient's health and insurance information in the computer.

Knowledge of abbreviations and pharmaceutical terminology.

Customer Service Representative.

Use handheld devices for counting and stocking inventory.

September 1994 to June 1996

Rock Creek Elementary Beaverton, OR

Teacher's Assistant

Responsible for assisting the teacher in general supervision and management of the children.

Assist in planning and preparing the learning environment, setting up interest centers and preparing needed materials and supplies.

Supervise the classroom when the teacher is out of the room.

Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.

January 1989 to August 1994

Albertsons Lake Oswego, OR

Department Manager

Supervised six employees per shift.

Built attractive displays for merchandising program.

Suggested additional items and offered samples of weekly promotional items to increase store sales.

Evaluated department conditions and operations to determine strengths and areas for improvement.

Effectively managed departmental expenses to stay within allocated budget.

Operated a cash register to process cash, check and credit card transactions.

Facilitated monthly and quarterly physical inventory counts.

Education

1996 PCC Portland, OR

Associate of Science

3.8 GPA Pell Grant

Coursework in Biology, Microbiology, Chemistry, Human Anatomy and Physiology.

1986 University of Oregon Eugene, OR

1985 Beaverton High School Beaverton, OR



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