Customer Service Sales
Resume:
Latoya Hellen
Email: abparm@r.postjobfree.com
Address:
City: Natchitoches
State: LA
Zip: 71457
Country: USA
Phone: 318-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment. Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.
Educational Background:
High School Dipolma from Natchitoches Central High School, Natchitoches LA 1/2001 to 5/2002 (General)
Job History / Details:
Career Overview
Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.
Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude.Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.
Core Strengths
Large cash/check deposits
Inventory control
Telephone inquiries
Telecommunication skills
Adaptability
Conflict resolution
Creative problem solver
Excellent communication skills
Energetic work attitude
Active listening skills
Quick learner
Store maintenance
Top sales performer
Invoice processing
Courteous demeanor
Top sales performer
Large cash/check deposits expert
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
January 2012 to Current
Y-Not-stop Alexandria, LA
Cashier
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Conducted weekly walk throughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Communicated with vendors regarding back order availability, future inventory and special orders.Cross-trained and provided back-up for other customer service representatives when needed.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Maintained cleanliness and presentation of stock room and production floor.
February 2010 to March 2012
Buy and Save Alexandria, LA
sales associate
Described product to customers and accurately explained details and care of merchandise.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
April 2008 to June 2009
It's Fashion Metro Natchitoches, LA
sales associate
Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Maintained cleanliness and presentation of stock room and production floor.Assisted customers with store and product complaints.Dedicated to continuously improving sales abilities and product knowledge.Replenished supplies, bags and other materials at each cash wrap.Folded and arranged garments in attractive displays.Communicated all store initiatives and promotions to customers to generate return business.Accurately balanced cash drawer after every shift.Helped drive sales goals and achieve monthly quota figures.Organized store merchandise racks by size, style and color to promote visually appealing environment.
Educational Background
2002 Natchitoches Central High School Natchitoches, La
High School Diploma General
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