Customer Service Medical
Resume:
Renee Salnave
Email: abpaiz@r.postjobfree.com
Address: **** ****** **. **
City: Olympia
State: WA
Zip: 98516
Country: USA
Phone: 360-***-****
Skill Level: Experienced
Salary Range: 41
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Renee Salnave
5147 Marian Drive NE Olympia, WA 98516 360-***-**** abpaiz@r.postjobfree.com
PROFESSIONAL SUMMARY
Excellent communication, organizational and administration skills in the business environment. Over twenty (20) years of progressive experience in the administrative industry. Dedicated, detailed, focused and works well with team members while performing tasks simultaneously. Supervised, coordinated and trained personnel in various duties. PC proficient with Microsoft Word and Microsoft Excel while having extensive experience working with mainframe, mini and personal computers in the data center environment.
EDUCATION
Master of Business Administration Present (Expected 2013)
American InterContinental University Schaumburg, IL
* Concentration: Human Resource Management
Bachelor of Business Administration 2012
American InterContinental University Schaumburg, IL
* Concentration: Healthcare Management
* Graduated with a Magna Cum Laude
* Relevant coursework:
o Medical Office Procedures
o Medical Terminology
Associate of Arts in Business Administration 2011
American InterContinental University Schaumburg, IL
* Concentration: Medical Billing and Coding
* Graduated with Honors
* Relevant Coursework:
o Fundamentals of Healthcare Technology
o Introduction to Coding and Billing
o Introduction to ICD-9 Classification and Reimbursement
o Introduction to ICD-10 Classification and Reimbursement
ADMINISTRATIVE/OFFICE EXPERIENCE
Department Manager/Recieving Associate (stocking) 2006 - 2012
Walmart, Inc. Lacey, WA
* Zone feature and side counters, scan and count low and out, and order merchandise.
* Manage clearance merchandise, price changes, count requests and set modulars, and features.
* Attend daily meetings, ensure coverage and bin and audit freight.
Substitute Teacher 2003 - 2005
Prince William County Schools Woodbridge, VA
* Substituted for all subjects 6th through 8th grade with emphases in the Special
Education program
Education Registrar/Administration 1992 - 1995
HFSI (formerly Honeywell, Inc) McLean, VA
* Fully responsible for HFSI customers and employees education registration, confirmation and reporting of all student related activities including administration of training publications, room/instructor scheduling, customer service activities and inventory.
* Performed receptionist duties for all internal and external customers which included Federal, State, local governments, military personnel and private business students.
* Served a diverse population of customers that included all types of nationalities, faiths, education and ethnic backgrounds.
Senior Computer Operator 1985 - 1992
HFSI (formerly Honeywell, Inc) McLean, VA
* Trained, coordinated and supervised Data Center Operators.
* Provided administrative and technical support to Data Center users.
* Responsible for updating and maintaining the Standard Operation Procedures (SOP) manual.
* Operated several mainframe (DPS 90/92, DPS 8, DPX/2, DPS 6) systems and their associated peripheral devices.
* Maintained environmental, security and emergency equipment with the Data Center
Branch Head Secretary/Computer Operator 1983 - 1985
Space & Naval Warfare Systems Command, USN Washington, D.C.
* Proficiently operated and maintained high level classified mainframe (DPS 8) systems and their associated peripheral devices.
* Trained and assisted junior personnel in computer operations.
* Performed various clerical and receptionist duties for the Commanding Officer utilizing the WANG office Information System.
* Held a Top Secret (TS) Clearance
* Honorable Discharge
VOLUNTEER WORK AND SPECIAL NOTATIONS
Volunteer Intake 1998 - 1999
Prince William County Free Health Clinic Woodbridge, VA
Registering new patients
* Initially set up new patients by taking their personal and medical data for evaluation by the free health clinic personnel using the facilities appropriate forms.
* Worked with a wide range of a diverse population ranging up to twenty-five customers a day.
* Assisted medical administration personnel as needed in various duties such as filing, retrieving and answering phones.
ADDITIONAL WORK HISTORY
Receivable Associate Walmart, Inc, Lacy, WA 2006 to 2012
Cashier/Receiving Acts Thrift Store, Woodbridge, VA 2002 to 2003
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