Customer Service Sales

Aimee Crowell

Email: ********@****************.***

Address:

City: Grand Haven

State: MI

Zip: 49417

Country: USA

Phone: 616-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Ambitious professional with a strong background managing various business functions in fast-paced environments requiring excellent organization, communication and leadership skills. Entrepreneurial and diligent, possessing the proven ability to establish policies and procedures, oversee staff, handle accounting tasks and handle multiple concurrent responsibilities. Offers a strong work ethic coupled with experience directing start-up operations and driving sales growth.

Educational Background:

High School Dipolma from Grand Rapids Community College, Grand Rapids MI 1/2001 to 5/1992 (Liberal Arts)

Job History / Details:

Professional Summary

Ambitious professional with a strong background managing various business functions in fast-paced environments requiring excellent organization, communication and leadership skills. Entrepreneurial and diligent, possessing the proven ability to establish policies and procedures, oversee staff, handle accounting tasks and handle multiple concurrent responsibilities. Offers a strong work ethic coupled with experience directing start-up operations and driving sales growth.

Experience

January 2007 to 11/8/2012 12:00:00 AM

Self Grand Haven, Michigan

Household Manager

Posses reliable transportation

100 percentage attendance. Over the past five years I have not called in sick once or been tardy to any scheduled appointments

Able to multi-task multiple projects at one time, resulting in a smoothly run operation

Calm under pressure

January 2003 to 11/8/2012 12:00:00 AM

Self Grand Haven, Michigan

Property Manager

Communicate with residents as needed for maintenance activities

Coordinate all property inspections and legal matters

Handle emergency situations example sewer backup

Interface with tenants as needed

Prepare and distribute memos, notices and other correspondence to tenants

Supervise cleaning and maintenance staff

Advertise and market properties

July 1995 to October 2003

Love City Surf Shack St John, USVI

Owner

Established a highly successful surf shop and souvenir store with full responsibility for daily operations including customer service, payroll, inventory, vendor relations, finances and management of five employees.

Hired and retained top-performing personnel in a transient environment by building strong relationships based on mutual respect.

Identified opportunity to increase sales by relocating adjacent to a popular restaurant, which involved coordination of remodeling efforts and store front design.

Overcame devastating effects of a hurricane within two months of initial opening by working diligently to maintain operations.

Started business and successfully sold eight years later, realizing a profit over 15 times original investment.

Education

1992 Grand Rapids Community College Grand Rapids, Michigan

Liberal Arts

Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing

Professional Affiliations

PADI Certified with Low Key Watersports - 2003

Certified Esthetician, Michigan Board of Cosmetology - 2000

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