Management Manager
Resume:
Title:Lynn Perry
abpa91@r.postjobfree.com
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NAME: LYNN PERRY
-SR
ADDRESS:
CITY: Austin
STATE/PROVINCE: TX
ZIP/POSTAL CODE: 78745
COUNTRY: USA
EMAIL: abpa91@r.postjobfree.com
PHONE: 512-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
COMMENTS:
HOTSKILLS:
ESUME
Lynn M. Perry
-Sr
2522 Baxter
Austin, TX 78745
e-mail: abpa91@r.postjobfree.com
http://home.swbell.net/nodawgs/resupdate.html
TECHNICAL WRITING, PROGRAM & PROJECT MANAGEMENT SUPPORT
EXPERIENCE SUMMARY:
Technical Writing: General telecom/datacom, ATM RFP/RFI responses,
LAN/WAN test plans/evaluation reports, ISO 9000 manuals, policies,
procedures, work instructions, user guides, specifications/standards,
proposals, HTML, Information Mapping. Includes documentation system
design/development, numbering system, titling practices,
revision/version control, configuration management/change control
systems.
Program or Project Management Support: Contractor/supplier
surveillance, audits, priority program or project expediting,
facilitator roles, contract administration, contract requirements
extraction, planning, work breakdown structure, data pricing,
manloading, cost/schedule status reporting, proposals, documentation
system design.
ISO 9000 Quality Programs: ISO/QS 9000 suite, TQM initiatives,
coordination with quality teams and ISO auditors. Develop manuals,
procedures, work instructions, including MS Word to on-line HTML and
Information Mapping.
OSHA/EPA Engrg & Related Technical Writing: 29CFR program plans,
safety procedures, operating procedures, courseware, training,
EPA/TNRCC compliance, voluntary audit programs, PSM documentation,
on-line incident report forms, OSHA Star application documentation,
on-line forms and Information Mapping.
Configuration and Data Management: Engineering change/document control
surveillance, configuration status accounting databases, physical and
functional configuration audits/validations, change control boards.
Industries represented: Telecom/datacom, IT/IS, electronic,
semiconductor, chemical, various electrical/electronic system
developer/manufacturers and OEM's, aerospace, military weapon systems
and other military programs.
COMPUTER & SOFTWARE APPLICATION PROFICIENCIES:
Advanced user of Win95, MS Office Professional 97, including MS
Word97, PowerPoint, Excel, Access, OutLook, Exchange, Draw 98. Others
include MS Project 98, MS Schedule, FrontPage 97/98, WS HTP, CorelDraw
7/8, VisioPro 5.0, LotusNotes 4.5, numerous other Windows 3.x, 95, NT
apps. Expert level in technical graphics development and complex flow
diagramming. PC configuration proficient: app and OS upgrades,
migration, optimization, hardware resources, technical support.
EXPERIENCE HISTORY:
On
contract
to: GTE Intelligent Network Services, Irving (Los
Colinas), Tx June 1998 to present: Project Management
Support/Technical Writing. Developing internal processes, procedures,
and network topology graphics as an integrated operations manual/users
guide to define, operate, support, manage, and deploy GTE
DestinationFax, a new Internet fax product running over GTE's secure
Internet protocol (IP) network. Procedural subjects and configuration
definitions include client/server setup, configuring NT Server 3.5,
NetCentric HubServers and POPservers, SQL server 6..5, Abirnet
SessionWall security, SNMP agent monitoring, re-dialers, provisioning,
FQDN-to-IP addresses, DNS additions and changes, account
management/billing, QoS, Remedy/help desk, technical support, critical
care support, colocation configurations, asset management,
configuration management, and VisioPro rack layouts for nationwide
sites. Servers included Compaq rackmount 6000's, 2500's, and 850's.
Report to project management while coordinating with software
engineers and developers, programmers, systems engineers, and network
engineers.
On contract
to: Vanstar Corporation, Irving, Tx April 1998 to May
1998
: Proposal development effort for Alcon Corporation's NT 4.0/Win
95 upgrade and migration of client-server environments and 4000
desktops/laptops. Proposal sections included management approach,
statement of work, technical specifications, quality system,
configuration management, schedule, costs, and procedures/work
instructions to be applied. Contract awarded. Effort performed via
telecommuting and weekly interface.
On contract to: MCI Business Markets, Broad Band (ATM) Marketing,
Richardson, Tx February to April 1998: ATM Product Marketing, support
to senior management, technical writing: Priority, short term project
due to urgent need by MCI national and international account teams for
detail definition of MCI's multi-service ATM offering. Developed a
"mock" response to RFP's (request for proposal) and RFI's (request for
information) as defined by the ATM Forum Workgroup. Subjects include
general instructions to RFP/RFI respondents, hardware considerations
(switching and desktop), software considerations (network management,
signaling, and connection management), routing and traffic handling,
support and training considerations, pricing and distribution, and
differentiating features. Created a PowerPoint 144-slide seminar
entitled, "ATM Integration."
AeroScan, Inc
., Plano, Tx October 1997 to February 1998: Technical
writing, aerial survey photogrammetric engineering: Developed aerial
survey-derived, dimensioned yardage guides of PGA tour golf courses
and other USGA rated tournament courses. Developed specifications and
RFQ's for multi-state horizontal aerial photography and issued PO's
for flights. Developed procedures/work instructions for aerial map
technicians and managed effort for conversion of 9x9 negatives to
digital files, scaling/editing of raster graphics, and
zero-datum/radial grid dimensioning using vector graphics. Performed
on-course audits and on-course EDM (electronic distance measurement)
for ground control.
On
contract
to: MCI Developers Lab, Richardson, Tx July 1996 to
October 1997
Technical writing and Engrg Management Support: Developed
document formats, numbering system, titling practices, change
control/revision process, and database interfaces for
LAN/WAN/telecom/datacom network interoperability test plans,
evaluation reports, lab test standards, and related procedures.
Developed user guides, test plans and evaluation reports for hardware
and software interoperability testing and proof-of-concept testing
over MCI's live backbone. Environments included Ethernet,
ISO-Ethernet, Fast Ethernet, CDDI, Token Ring and FDDI LAN using file
servers such as HP, Sun, Citrix, NT, etc. Products and services for
testing included 800, ATM-DS3, ATM-OC3, Concert and HyperStream Frame
Relay, Switched Access, Remote LAN Dial, internetMCI-T1, internetMCI
Frame Relay, ISDN PRI, SMDS-T1 and Frac T1, Switched 56 and T1, VNET,
xStream25-64, SW Bell's analog, and ISDN BRI. Others included
PBX/ACD/Switches such as Rolm Office Point, Meridian SL1, Aspect,
Intecom E, and Lab Ethernet/TR/FDDI/CDDI, MCITV, SONET OC3/OC12,
ADSL/xDSL. Test plans included graphics illustrating test
environments, Level 1 FR CPE and NNI test suites, pre-test actions,
and test cases. Test objectives included proof-of-concept, service
optimization, software and hardware interoperability and optimization,
and evaluation of latency, throughput, FTP times, and response times
for conducting application sessions at varying port speeds and CIR's.
Test plans described setup and use of W&G DA-30 protocol analyzers,
RTBench, HP PT502's, Fireberds, Sage, Performix, and Adtech delay
injection. Software under test included PeopleSoft, SAP, AutoCad,
Intergraph, Pro-E, LotusNotes, and numerous proprietary apps.
Evaluation reports included an executive summary, Cisco and Bay
Networks router configurations, test results tables, and plotted
graphs of latency and throughput trends vs. port speed/CIR, file size,
etc. Coordinated with test engineers and PM's. Three-time MCI
Performance Award recipient at all-hands staff meetings.
On
contract
to: Motorola, Advanced Messaging Group, Fort Worth, TX
4/96
to 7/96 Project Management Support, Technical Writing:
Short-term, startup effort to develop procedures for SMT circuit board
assembly. Developed detail work instructions through direct
observation, interview, and interface with process engineering.
Developed exemplary work instructions paralleling ISO 9002. Addressed
solder paste application, staging and machine loading of components,
pick and place, physical inspection, bar-coding, SPC input, laser
trim, test, non-conforming product, re-work, records, equipment
operation and maintenance.
On
contract
to: Ecolab, Garland, TX 2/96 to 4/96 Plant Management
Support, Priority Project: Safety engineering/technical writing under
a 60-day federal deadline to resolve an urgent OSHA non-compliance
action item. Extracted requirements from OSHA 29CFR1910, developed
lock-out/tag-out procedures paralleling ISO 9000, giving nightly
status reports to local management and corporate. Correlated isolation
devices to equipment using facilities wiring diagrams and hands-on
verification. Assigned motor control panel/circuit breaker
designations for marking and procedural reference. Equipment included
coolers, conveyors, pumps, boilers, agitators, powder feeders, Foxboro
PLC, general illumination, and others. OSHA re-audit passed with
"model response" recognition. Humorously received management's
"Walk-on-Water" award.
On
contract
to: Huntsman Chemical Corp. Austin, TX 3/95 to 11/95VP
and Program Management Support, Technical Writing: Dual effort to
assure a successful ISO 9000 registration renewal audit and a separate
OSHA audit for retention of OSHA Star status. Developed policies and
ISO 9000 operating procedures featuring flow diagrams, P&ID's, and
graphics describing complex chemical processes. Developed user guides
for Foxboro PLC and UNIX-based Passport MRP. Extracted requirements
from OSHA 29CFR and developed safety procedures and courseware for
HAZWOPER, HAZCOM, PSM/PSRC, EPA, TNRCC, and TSCA compliance. Developed
on-line forms to automate incident reporting and enhance corporate
global WAN communications. Coordinated efforts with operators,
chemists, chemical engineers, process engineers, IS/IT staff, and
senior management. The ISO 9000 audit and OSHA audit passed without
discrepancy. Received "Contractor of the Year" award and promulgation
by corporate newsletter.
On
contract
to: (4) Ashland Chemical Corp., Decibel Products, Inc.,
Allen Telecom Group, Mark IV Industries, Dallas-Fort Worth, TX 3/94 to
3/95
Support to Sr. Management, Special Programs: Program expediter,
POC, developing policies and procedures to expedite development of ISO
9000 quality manuals, procedures, and work instructions. Identified
procedural elements and created a "work instruction for creating a
work instruction" for en-masse implementation. Coordinated activities
with ISO steering teams and provided status reports and presentations
to management. All audits passed for ISO 9001 registrations.
On
contract
to: Elbit Systems of America, Ft. Worth, TX 10/93 to 2/94
Support to VP of Business Development and Program Management:
Developed contract award-winning proposals describing electronic
systems design and installations, extracting contract requirements
from system specifications, SOW's, CDRL's, and DID's. Served as data
manager and configuration manager, subcontractor interface, and
monitored schedules. Performed technical writing of data items,
contract change proposals, status reporting, and various
presentations.
On
contract
to: University Research Associates (Super-conducting Super
Collider
), DeSoto, TX 3/93 to 5/93Project Manager Support/Technical
Writing/Configuration Manager
: Developed CM plans, design control
procedures, and a configuration status accounting system. Served as
configuration control board co-chairman and POC for
contractor/supplier interface. Gave configuration management
presentations to the Detector Collaboration Body. Program cancelled by
US DOE.
On
contract
to: EMSCO, Plano, TX 3/92 to 3/93 Configuration, Data, and
Documentation Manager
: Managed development of subcontracted technical
data for engineering drawings and system specifications. Prepared
contractor data requirements, including illustrated procedures for
drawing practices, software user guides, technical proposals, and
managed data QA effort.
On
contract
to: Defense Logistics Supply Center, Battle Creek, MI 2-91
to 3-92
Specifications & Standards Specialist, Technical Writing:
Developed user guides for tailoring requirements of military standards
and specifications for transition to commercial standards and
objective quality requirements.
On
contract
to: Atlas Powder Co., Aerospace Division, (ICI, Ltd.)
Richardson, TX 7/90 to 2/91 Program Management Support to
Directorates: Served in multiple capacities as Engineering Operations
Mgr, Configuration Mgr, and Data Mgr for a new start-up division.
Performed subcontractor surveillance as POC, schedule status
reporting, and gave CDR and IDR (critical and interim design review)
presentations to management and customers. All programs cancelled by
DOD due to funding transfer to Operation Desert Storm.
On
contract
to: Luminator, Mark IV Industries, Plano, TX 5/90 to 8/90VP Support
: Performed a short-term effort to reduce engineering
backlog and act as an external source to identify root cause of
nonconforming manufactured end items. Performed design checking of
fabricated parts, printed wiring boards and assemblies to verify
suspected cause. Developed procedures for extracting and documenting
customer requirements, engineering definition, configuration control,
and drawing checking for major reductions in prior "costs of quality.
"
On
contract
to: Atlas Powder Co., Aerospace Div., (now ICI, Ltd.)
Richardson, TX 11/89 to 2/90Directorate Support, Business
Development, Technical Writing: Supported start-up of new operating
division, developing proposal narratives in response to a major RFP.
Effort included WBS breakout, technical data bids, manloading and
scheduling requirements, and the technical, management, and cost
proposals. Gave configuration management presentations to military
customers during pre-award survey and technical conferences. Contract
awarded over four competitors.
Others, On contract to: 1989 and prior
Electrospace Systems, Richardson, TX: Engineering management support
and configuration manager.
UTL Corp, Dallas, TX: MIL-Q-9858 quality program implementation,
technical writing of procedures.
DoD Standardization Branch, Washington, DC: Specifications & Standards
Specialist
.
E-Systems, Garland, TX: Engrg operations supervision of contract
engineering personnel, airborne electronics.
Lockheed MSD, Austin, TX: Producibility studies, analyses, economic
evaluations, make-or-buy presentations.
Lockheed MSD, Austin, TX: Integrated Logistics Support (ILS)
requirements extraction for re-design effort.
McDonnell Douglas Corp
., Tulsa, OK: Configuration management, DC-8
re-engine program.
Electrospace Systems, Richardson, TX: Program management support,
airborne electronic systems.
Perry & Associates, Plano, TX: Process engrg, aircraft wet lay-up and
filament wind FRP composites.
Perry & Associates, Plano, TX: Design and wet lay-up of yacht for
USYRU sanctioned PHRF and IOR racing.
General Dynamics, Fort Worth, TX: Electromechanical packaging design,
program plans, procedures.
E-Systems, Greenville, TX: Mechanical Engrg & Technical Writing. EM
design, procedures, processes.
Bell Helicopter, Fort Worth, TX: Design Checking of MIL-W-5088 wiring
installations.
E-Systems, Garland, TX: Design checking, trade studies, proposals,
producibility analyses.
Texas Instruments, Dallas, TX: Mechanical Engrg/EM Design/Design
Supervision. Make-or-buy analyses.
Autogram Corp, Plano, TX: Safety Engrg, EM Packaging Design,
Electronic Buyer, Contract Administration.
Luminator, Div Gulton Ind.: Mgr of Engrg Operations. Management of
design/drafting, ILS departments.
Luminator, Div Gulton Ind.: Design Checker, Resident QA interface,
Logistics/Product Support.
LTV, Grand Prairie, TX: Logistics Support (ILS), Logistics engineering
and provisioning analysis.
LTV, Grand Prairie, TX: Maintainability engrg, human engrg, safety
engrg, misc logistics/product support.
LTV, Grand Prairie, TX: Design checking of aircraft systems
installations, wiring, and wiring harnesses.
LTV, Grand Prairie, TX: Mechanical design of aircraft structural
composites.
IBM, Huntsville, AL: Design/Drafting Checker, Saturn V instrumentation
unit installs and EM designs.
Sperry Rand, Marshall Space Flight Ctr
., Huntsville, AL:
Electromechanical design drafting, SIVB stage.
Vitro Corp, Marshall Space Flight Ctr
., Huntsville, AL:
Electromechanical design drafting, Saturn V.
3M Co., Huntsville AL: Customer Service Rep, 35mm engineering
microfilm systems.
ITT Kellogg Telecommunications, Milan, TN: K60 Crossbar Technician
.
US Navy
: Aviation Electronic Technician Petty Officer (E5), UHF/VHF/LF
Comm, LORAN/TACAN Nav, IFF.
EDUCATION:
US Armed Forces Institute (USAFI), Physics US Navy, Aviation
Electronics ATA/ATB
University of Alabama, School of Engrg University
of Texas,
General Studies LTV/UTA Maintainability Theory Prof. Engr's
Exam Review, University of TX Numerous misc courses, Technical &
Business Writing Information Mapping, Onsite Seminars & Courses Misc
Management/Supervision Seminars & Courses Network World, Inc.
Seminar-ATM Integration
PROFESSIONAL AFFILIATIONS:
ANSI & ISO Industry Committee Participant Society for Technical
Communication (STC)
OTHER:
Telecommuting fully equipped: ram-packed desktops, laptop with modem,
128kbps ISDN. Current release apps, security/encryption, virus
scanning/protection
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