Theresa Shelton

Email: abpa7d@r.postjobfree.com

Address:

City: Chester

State: VA

Zip: 23831

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.

Educational Background:

High School Dipolma from J Sargent Reynolds Community College, Richmond VA 1/2001 to 6/1991 (Advanced)

High School Dipolma from Manchester High School, Richmond VA 1/2001 to 11/2012

Job History / Details:

Executive Summary

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.

Core Qualifications

Staff training/development

Supervision and training

Bar management

Operations management

MS Office proficiency

ACE Personal Trainer certification

Top-rated sales performance

Microsoft Outlook, Word and Excel

National account management

Client account management

QuickBooks

Professional Experience

September 2009 to November 2012

Department of Occupation and Regulation Richmond, Virginia

Event Inspector

Documented, filed and maintained proper licenses and documents for the event. Reviewed documents and records for completion and accuracy prior to event. Complied with state policies, procedures and regulations. Reconciled and reported all monies collected at the event. Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff at the event.

August 2002 to March 2006

Riptides Seafood Chester, Virginia

ABC Manager

Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Regularly updated computer systems with new pricing and daily food specials. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Consistently obtained highest rating from the county health department. Managed accounts payable, accounts receivable and payroll. Carefully prepared weekly payroll to keep up with projected revenue for the week. Initiated negotiations regarding vendor contracts and kept updated records of contracts. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.

January 1995 to June 2002

Energy Savings Exteriors of Richmond Henrico, Virginia

Regional Manager

Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment. Recognized as top sales generator, increasing sales level by 70 percentage in 1999 alone. Retained and ensured proper handling and care of 150 existing client accounts. Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. Prepared monthly commissions payroll reports for 10 sales representatives. Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses. Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly. Reviewed project drawings to perform installation activities according to specifications.

August 1990 to January 1995

Kar Products Des Plaines, Illinois

Territory Manager

Achieved 147 percentage of quota within the first year as Territory Manager. Grew number of customers by 45 percentage in 12 months. Scheduled and attended at least 15 appointments per week. Planned and organized routes within territory to maximize efficiency and time in the field. Generated monthly and annual sales reports. Executed 7 daily cold calls to top level executives to increase client base. Exceeded targeted sales goals by 23 percentage . Emphasized product features based on analysis of customers' needs. Answered customers' questions regarding products, prices and availability. Taught potential clients about products through seminars and other special events. Responded to all customer inquiries in a timely manner.

Created and directed sales team training and development programs.

April 1989 to August 1990

Bennett Ford Chester, Virginia

Salesman

Consistently met and exceeded department expectations for productivity and accuracy levels. Identified prospective customers using lead generating methods and performing promotional programs to optimize revenue levels. Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Negotiated and closed contracts to establish sales and customer retention goals.

May 1985 to March 1989

Medical College of Virginia Richmond, Virginia

Executive Secretary for the department of Anesthesiology

Systematically increased office organization by developing more efficient filing/documenting system and database protocols. Facilitated organized record retrieval and access by maintaining filing system for both in-house attending doctors and residents. Improved communication efficiency as primary liaison between departments.

Education

1988 J Sargent Reynolds Community College Richmond, Virginia

Associate of Science

Office Administration coursework Microsoft PowerPoint certification Coursework in Professional Prospecting Skills

1985 Manchester High School Chesterfield, Virginia

High School Diploma Advanced

Certifications

CPR certified through American Heart AssociationProfessional Server Certification Corporation (PSCC) Certified

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