Customer Service Administrative Assistant

MELANIE BARBER

Email: ********@**************.***

Address:

City: Granville

State: NY

Zip: 12832

Country: USA

Phone: 518-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Reliable and competent, Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who needs top-level support. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Educational Background:

High School Dipolma from ADIRONDACK COMMUNITY COLLEGE, Queensbury NY 1/2001 to 5/1988 (LIBERAL ARTS)

Job History / Details:

Professional Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Reliable and competent professional data entry and customer service skills.Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Summary of Skills

Administrative support

Self-starter

Attention to detail

Patient scheduling

Workers' compensation knowledge

Administrative operations

Staff motivation

Employee training and development

Patient charting

Work Experience

April 2012 to Current

Rite Aid South Glens Falls, New York

Wellness Ambassador/Pharmacy

Provide efficient customer service. Engage customers with information

regarding sales, health and wellness. Work closely with the community get them involved in all the services we have to offer and share our knowledge.

Ensure accurate completion of daily work duties.

September 2009 to December 2011

SARATOGA SPINE GLENS FALLS, NEW YORK

SURGICAL SCHEDULER

Provided efficient customer service to clients.Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Scheduled surgeries for multiple surgeons and booked operating rooms. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Managed incoming and outgoing calls for busy medical office. Accurately copied physician-dictated reports and complied with patient requests for copies of patient records.Coordinated admission processes and prepared medical records and agreement packets.Handled, processed and distributed confidential patient information.

Education

1988 ADIRONDACK COMMUNITY COLLEGE QUEENSBURY, NEW YORK

ASSOCIATES DEGREE LIBERAL ARTS

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