Engineer Project

Joyce Joy

Email: *********@********.***

Address: *** **** *** ***** *****

City: Wausau

State: WI

Zip: 54401

Country: USA

Phone: 612-***-****

Skill Level: Experienced

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Joyce Joy

105 West Bos Creek Drive Wausau, WI 54401

612-***-**** *********@********.***

Technical Developer Analyst

Business Analysis

Client Relationship Building

Problem Solving

Innovative, accomplished information technology developer and

analyst, with more than 20 years in data and programming analysis,

software design, and project management.

Expertise in:

Requirement Gathering Test Planning, Creation, Execution

Software Development Data Mapping System Conversions

Project Design Development Issue Escalation Resolution

Process Improvement Functional Specifications Development

Full Life-Cycle Project Development Implementation

Significant Accomplishments Milestones

* Brainstormed and conducted extensive analysis to bring UMR

claims processing into compliance with new federal health insurance

regulations, which required massive cross-business group changes to applications. Interface with

and lead offshore programmers and consultants in the completions of the application

redesign and testing process. ~ UMR

* Conceptualize solutions through analyzing systems and programs

to determine the necessary steps to reach the goals of each

individual process and monitor entire project to assure that each component works seamlessly with

the others. ~ UMR

* Pinpoint errors in coding and JCL and rectify the errors to

keep project on schedule and within budget. ~ UMR

* Designed, coded, and implemented COBOL II programs. Defined

specific data requirements in collaboration with product area

programmers, then coordinated data

analysis, design, testing, and implementation of project with each

product area. ~ American Express

Technical Snapshot

* Databases: DB2 IMS/DB

* Languages: COBOL II CICS COBOL HTML XML SQL JCL

JAVA

* Applications: Microsoft Office: Word Excel Visio

PowerPoint

Xpediter FileAid Method 1 Project Management SPUFI

Syncsort

Professional Experience

UMR, Wausau, WI 2008

Present

Senior Applications Developer

Subject Matter Expert

As a lead developer, create high-level design of claims processing

systems, producing well-defined requirements and functional design

specifications to translate into technical solutions in

collaboration with offshore consultants.

* Manage and oversee work of offshore team.

* Lead testing efforts, interface with testing group members to

facilitate issues and resolve problems while also coordinating

testing resources across technical and business areas.

WELLS FARGO, Minneapolis, MN 2006

2008

Consultant Business Analyst

As a business systems consultant, enhanced Sales Tracking System in

collaboration with other business analysts and programmers.

* Led testing process, created test plans, test cases, and test

scenarios covering all aspects of project functionalities and

clearly documented testing results.

* Created well-defined requirements and functional design specs

easily translated into technical solutions.

* Analyzed design testing strategy

s business and system

specifications used to verify functionality of system enhancements.

DAYTON HUDSON, Minneapolis, MN 1998

1999

Senior Programmer Analyst

Improved continuity in project delivery and implementation as well

as significant cost savings through internalizing formerly

outsourced programming.

AMERICAN EXPRESS, Minneapolis, MN 1989

1998; 1999

2006

Staff Engineer Data Analyst (1999

2006)

Staff Engineer

Financial Planning Department (1997

1998)

Staff Engineer

Retail Brokerage Area (1995

1997)

Staff Engineer

CAMS Area (1993

1995)

Staff Engineer

Limited Partnership (1989

1993)

As Data Analyst, directed Mutual Fund Transfer project that

converted American Express (AXP) mutual fund accounts from

Shareholder Administration Recordkeeping (SHARK) to DST

s Systems

Inc. TA2000 Mutual Fund recordkeeping system. This project focused

on the processing of accounting transactions such as purchases,

redemptions, and dividends.

* Coded in Java for APEX Select, a tool for advisors used to

create client plans.

* Designed, coded, and implemented COBOL II programs in DB2 for

the reporting system for planners in the financial planning area.

As Lead Staff Engineer in Financial Planning Department, directed

the design, coding, and implementation of COBOL II programs created

to gather product area data, later downloaded to advisor

s

workstation for retrieval of client information.

Prior Background

Programmer Analyst BEMIS COMPANY, Minneapolis, MN 5 Years

Programmer Analyst METROPOLITAN MEDICAL CENTER, Minneapolis, MN

1 Year

Application Programmer MIDWEST COMPUTER SYSTEMS, La Crosse, WI 3

Years

Programmer AMERICAN FAMILY INSURANCE, Madison, WI 1 Year

Education

Associate Degree

Data Processing

WESTERN WISCONSIN TECHNICAL INSTITUTE, La Crosse, WI

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