Manager Administrative Assistant

Rebecca Allen

Email: ********@****************.***

Address:

City: Pilot Knob

State: MO

Zip: 63663

Country: USA

Phone: 573-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Adaptable mature social services professional skilled in intakes and assessments, crisis management and comprehensive case management. Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.

Educational Background:

High School Dipolma from Central Methodist University, Park Hills MO 1/2001 to 5/2011 (Psychology)

High School Dipolma from Central Methodist University, Park Hills MO 1/2001 to 11/2012

Job History / Details:

Summary

Adaptable mature social services professional skilled in intakes and assessments, crisis management and comprehensive case management.

Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.

Highlights

BachelorÆs degree in psychology

Understanding of diverse communities

Verbal and written communication skills

Ability to de-escalate clients in vulnerable emotional state

Proficiency with Windows and Microsoft applications

Schedule management

Administrative support

Employee training and development

Experience

March 2011 to June 2012

Victory Mountain Boys Ranch Ironton, MO

Case Manager

Assisted in increasing from 12 to 14 resident capacity facility

Maintained a caseload of 14 active clients.

Maintained accurate records and reports regarding the clients' histories and progress, services provided, and other required information.

Assessed client risk factors and treatment service needs.

Provided assessments and made recommendations to the court.

Collected information about clients through interviews, observation, and tests.

Developed and maintained cooperative working relationships with agencies and organizations involved with individual clients.

Attended and participated in community meetings and groups.

Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources.

Carried out functions and responsibilities as it pertained to giving orders and conducting evaluations of clients in restraint/seclusion.

Counseled clients on concerns.

Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.

Encouraged clients to express their feelings and discuss what was happening in their lives, and helped them to develop insight into themselves and their relationships.

Established a therapeutic relationship with residents.

Maintained case files that included activities, progress notes, evaluations, and recommendations.

Maintained confidential client records and files and completed required paperwork.

Maintained databases, mailing lists, telephone networks, and other information to facilitate the functioning of health education programs.

Participated in individual and weekly group supervision.

Provided the tools for clients and their families to communicate better, and negotiate issues for improved family relationships.

Maintained client-related paperwork, client diagnostic records, and progress notes.

Maintained professional code of conduct.

Served as a trainer for program staff.

Functioned as the team leader and coordinated treatment and placement activities.

Participated in case conferences and staff meetings.

Managed office, recruiting new employees, staffing and training.

Assisted in arranging seminars and workshops.

May 2009 to April 2011

Victory Mountain Boys Ranch Ironton, MO

Assistant Case Manager/Office Manager

Case Management under the supervision of program director while completing my degree

Interviewed clients individually and in families, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.

Provided case management services to youths and families.

Utilized intake and screening instruments to conduct an assessment of needs and to obtain a complete medical history.

Worked one on one with families or clients.

Assisted in building facility from an eight to a twelve bed facility

Aboded by the laws of confidentiality

Addressed legal issues, assisting with hearings and providing testimony to inform courts of clients progress

Assisted in the coordination of mental health support services provided by the team

Assisted in the orientation of families to the visitation policies and the procedures for visits prior to the initial visitation.

Prepared required treatment records and reports

Conducted intakes, assessments, and treatment service plans.

Conferred with clients to develop plans for post-treatment activities.

Coordinated and supervised clients on outings.

August 2005 to June 2009

Victory Mountain Boys Ranch Ironton, MO

Child care specialist

Provided daily care of adolescent males in a residential setting

Managed daily activities for residents

Prepared nutritious meals focusing on healthier eating habits

Prepared medication administration records

Administered medications

Recorded daily activities and behaviors of residents

Oversaw doctors visits and medical needs

Worked with school personnel in appropriate class placement for residents

Education

2014 Central Methodist University Park Hills, MO

Master of Science Clinical Counseling

Degree in progress

2011 Central Methodist University Park Hills, MO

Bachelor of Science Psychology

Coursework in Sociology, Psychology and Communications.

3.7 GPA

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