Medical High School
Resume:
Amanda Delgado
Email: ********@*****************.***
Address:
City: Standish
State: MI
Zip: 48658
Country: USA
Phone: 989-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I am a very dedicated and reliable hard worker.A self-motivated and enthusiastic professional with a positive attitude. Passionate medical assistant who adapts quickly to new and changing environments. Natural capacity to lead or contribute to a team. Impeccable work ethic and who is successful at learning/developing on the job.
Educational Background:
High School Dipolma from Bay Arenac Isd Career Center, Bay City MI 1/2001 to 1/2012 (Medical Office Assisting)
High School Dipolma from Saginaw Valley State University, Bay City MI 1/2001 to 11/2012
High School Dipolma from Standish Sterling Central Highschool, Bay City MI 1/2001 to 11/2012
Job History / Details:
Professional Summary
I am a very dedicated and reliable hard worker.A self-motivated and enthusiastic professional with a positive attitude. Passionate medical assistant who adapts quickly to new and changing environments. Natural capacity to lead or contribute to a team. Impeccable work ethic and who is successful at learning/developing on the job.
Skill Highlights
Good problem solver
Time management
Compassionate
Good listener
Fast learner
Patient-focused care
Calm and level-headed under duress
Quick problem solver
Medical terminology knowledge
Charting expertise
Maintains strict confidentiality
Medical Assisting specialist
Promotes positive behavior
Independent judgment and decision making
Patience and self-discipline
Motivation techniques
Conflict resolution
Planning and development
Analytical thinking
Leadership
Recruiting and hiring
Staffing management
Accomplished leader
ICD-9
CPT and HCPCS coding
Strong work ethic
Strong attention to detail
Multi-tasking
Customer service
Office support (phones, faxing, filing)
Excellent verbal communication
Professional Experience
March 2002 to Current
Mcdonalds Standish, MI
Service Department Manager
Date
March 2002 - Crew Person- Learned Counter, Drive thru and Production
areas.
June 2004- Crew trainer- Monthly cleaning tasks
Train the new employees
Enforce and follow all procedures
5 Monthly Soc's on crew
November 28, 2009- Floor Supervisor- Learned how to run shifts and
manage while in a position.
Learned how to keep track of
monthly shift components and
complete at end of month.
8 monthly Soc's on crew
March 23,2010- Serve Safe Certified
June 2010-Bsm Certified promoted to Swing Manager- Run shifts
Monthly shift components
8 Monthly Soc's on crew
In charge of Soc tracking for the
store and assigning out to trainers
and other managers
In charge of cash tracking for the
store /- on a daily basis
In charge of keeping track and
writing up the crew for abs-
censes, tardies, ncns and unsati-
sfactory work issues.
In charge of grill training and
making sure all new grill employee
are being properly trained.
Help do interviews and hirring for
the restaurant.
September 1,2012- Promoted to Service Department Manager
Monthly shift components
8 Soc's a month
Help conduct interviews
Write-ups
Write Performance reviews/30 days
and 3 month evalutaions for
service crew.
Service of the restaurant
Cleanliness of the front counter
and Drive thru area.
Engaging with the customer
Running incentives for crew
Making sure all crew are following
are following and know procedure
100 percentage .
Making sure all managers are
enforcing procedures.
All Restaurant POP, which is the
advertising that the restaurant has
on its menu boards and around
the restaurant.
Set monthly service goals for the
crew.
Supervisor: Tony Riedel Work Number: 989-***-****
I believe that me being at one job for so long makes me reliable and shows that I am willing to do what it takes to learn the job at hand and work my way up the ladder.
Education and Training
2012 Bay Arenac Isd Career Center Bay City, Mi
Select One Medical Office Assisting
4155 Monitor rd
Bay City, MI 48706
Certificates received from classes
Medical Office Assistant 1
Medical Terminology
Medical Billing
Medical Office Assistant 2
I am currently studying and getting ready to take the state test to become certified. I am willing to intern or even get a foot in the door and start working in the Medical Assisting field while still studying to take this test.
I have all certificates and transcripts if you need to see them.
2005 Saginaw Valley State University Saginaw, MI
General Education Studies
7400 Bay Rd
University Center, MI 48710
989-***-**** - Registrar's Office
989-***-**** - Office of Continuing Education
I have completed 42 credits at this institution and am planning on going back to further my education in nursing.
I have also completed a Continuing Education class for Medical Billing which was 50 contact hours in 2007.
2004 Standish Sterling Central Highschool Standish, MI
High School Diploma
2401 Grove Street Rd
Standish, MI 48658
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