Manager Customer Service

Jennifer Veasey

Email: ********@***************.***

Address:

City: Hayes

State: VA

Zip: 23072

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have had many jobs in the nine years I have been working but I am always dependable and I do any and everything that is required of me. I have been a cashier, a server, a cook, a CNA, someone that takes care of animals, and a manager. I'm a quick learner and I'm always willing to learn something new. I am trying to go back to school to get my LPN unless I can find something else I would rather do. Anything in the medical field would really be great. I am looking for a career, something that I can stay with for the rest of my working career. I love to work, if its slow, well that happens sometimes but I make the best of it and find things to do or clean. I hate to stand around, if you're standing around then nothings getting done and there's always something to do.

Educational Background:

High School Dipolma from Gloucester High, Gloucester VA 1/2001 to 6/2005 (General Education)

High School Dipolma from Meredith College, Gloucester VA 1/2001 to 1/2013

Job History / Details:

Summary

I have had many jobs in the nine years I have been working but I am always dependable and I do any and everything that is required of me. I have been a cashier, a server, a cook, a CNA, someone that takes care of animals, and a manager. I learn very quick and I always am willing to learn something new.I am trying to go back to school to get my LPN unless I can find something else I would rather do. Anything in the medical field would really be great. I am looking for a career, something that I can stay with for the rest of my working career. I love to work, if its slow, well that happens sometimes but I make the best of it and find things to do or clean. I hate to stand around, if you're standing around then nothings getting done and there's always something to do

Highlights

Strong leader

Customer-oriented

Hardworking

Dependable

Adaptable

Willing to learn

Was CNA certified

Supervisory skills

Experience

October 2010 to Current

Pizza Hut Gloucester Point, Va

Shift Manager

Scheduled and directed staff in daily work assignments to maximize productivity.

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Developed and maintained exceptional customer service standards.

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

August 2009 to June 2010

McDonalds Flatwoods, WV

Sales Associate

Made sure everyone that came through got everything that they needed in a timely fashion

Made sure my area along with all the dishes in the restaurant were clean and put away.

Always had a smile on my face it makes customers want to come back

March 2008 to March 2009

Pizza Hut Gassaway, WV

Shift Manager

Had to know how to cook, serve, take orders, make dough as well as manage the restaurant

Made the schedule and helped make the food order

Had to make sure every customer was taken care of and that there were no problems with their order at all

April 2007 to November 2007

Riverside Convalescent Center West Point West Point, Va

CNA

Read and recorded temperature, pulse and respiration.Observed and documented patient status and reported patient complaints to the case manager.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients' living quarters.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Kept facility stocked with necessary supplies, equipment and instruments.Tended to patients with chronic illnesses.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Administered simple range of motion exercises.Comforted patients and provided them with reassurance and encouragement.

November 2003 to August 2005

7-11 Gloucester, Va

Sales Associate

Stocked the store in between customers and made sure that nothing was expired on the shelves. cashed out customers and also made sure they were able to find everything alright.

Education

2005 Gloucester High Gloucester, Va

High School Diploma General Education

Meredith College Raleigh, NC

Psychology

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