Manager Management

Crystal Kuklo

Email: ********@**************.***

Address:

City: Wailuku

State: HI

Zip: 96793

Country: USA

Phone: 209-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Assistant Property Manager- Adept in customer relations, sales, collections and real estate management. Seeks a challenging position in property management with room for continued growth and professional development.

Educational Background:

High School Dipolma from Beyer High, Modesto CA 1/2001 to 6/2000 (Biology)

Job History / Details:

Summary

Assistant Property Manager- Adept in customer relations, sales, collections and real estate management. Seeks a challenging position in property management with room for continued growth and professional development.

Highlights

Microsoft Office

Excel

Yardi Voyager

Rent Roll

Tax Credit Certified

Knowledge of leasing and market conditions

Multi-family property management

Sales and marketing

Fair housing mandates

Receivables/Payables

Accomplishments

Implemented new rent collection procedures, increasing rental income.

Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.

Overseen Property daily functioning including marketing, payables/receivables, reporting.

Worked hand in hand with vendors, owners, and residents.

Knowledge of current Fair Housing practices & OSHA Regulations

Experience

September 2005 to Current

First Point Management Group Turlock, CA

Assistant Property Manager

Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.

Conducted apartment tours for potential tenants and answered any questions.

Collected and kept careful records of rental payments.

Monitored and documented all income, including delinquencies.

Managed all day-to-day activities involving tenants, subcontractors and property management.

Monitored all infrastructure and building expenses and reviewed and approved invoices.

Fully abstracted all leases and entered all pertinent information into the Yardi Voyager management system.

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

February 2002 to September 2005

FPI Management Modesto, CA

Assistant Property Manager

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Collected and kept careful records of rental payments.

Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.

Monitored and documented all income, including delinquencies.

Handled customer complaints personally to verify they were properly handled.

Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.

Monitored common areas for cleanliness and safety.

Worked with the owners to identify, develop and achieve community goals and objectives.

Established and implemented leasing goals while managing an effective lease expiration program.

Monitored all infrastructure and building expenses and reviewed and approved invoices.

Notified property manager when change in existing tenants circumstances might affect continued eligibility.

Conducted apartment tours for potential tenants and answered any questions.

Education

2000 Beyer High Modesto, CA

High School Diploma Biology

Coursework in OSHA, Risk Management and Fair Housing

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