Customer Service High School

Adam Russell Palmer

Email: ********@**************.***

Address:

City: Mount Pleasant

State: MI

Zip: 48858

Country: USA

Phone: 989-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seasoned banking professional with strong leadership and interpersonal skills who adds energy and value to an organization's quest for excellence while seeking continuous self improvement.

Educational Background:

High School Dipolma from Central Michigan University, Mount Pleasant MI 1/2001 to 1/2013 (Business Administration)

High School Dipolma from Mid Michigan Community College, Mount Pleasant MI 1/2001 to 1/2013

High School Dipolma from Mid Michigan Community College, Mount Pleasant MI 1/2001 to 1/2013

High School Dipolma from Shepherd Public Schools, Mount Pleasant MI 1/2001 to 1/2013

Job History / Details:

Summary

Seasoned banking professional with strong leadership and interpersonal skills who adds energy and value to an organization's quest for excellence while seeking continuous self improvement.

Highlights

Detail-oriented

Analytical

Trustworthy

Problem Resolution

Organized

Natural Leader

Punctual

Motivate others

Accomplishments

Current Notary of Public-NMLS#980428-Associate in Applied Science-Assiociate in Science

Experience

September 2012 to Current

Comerica Bank Beaverton, Michigan

Retail Personal Banker I

Focus on customer service. Collaborating with teller and platform colleagues for sales strategies and implementation. Ordering of all branch supplies. Continuous education to stay current on all bank policies and government regulation. Processing of loans, opening accounts and helping all customers business and residential with their financial needs. Cold calling potential customers to uncover financial needs.

October 2011 to September 2012

Bank of America Alma, Michigan

Teller

Customer service in a sales driven environment. Uncovering customer needs and cross-selling of applicable bank products. Knowledge of all bank products, policies, and government regulation. Cash handling and processing customer transactions.

April 2010 to December 2011

LaBelle Management/Super 8 Mount Pleasant, Michigan

Night Auditor/Front Desk Associate

Data processing and entry. Auditing and finding all errors from days activity. Customer service and problem resolution in a environment with no management present. Taking customer reservations via phone and fax while implementing all ReStar phone standards. Employee of the month, 100 percentage on ReStar several months running.

October 2008 to October 2009

Chemical Bank and Trust Alma, Michigan

New Account Representative/Teller

Uncovering customer needs for service/products and opening all applicable accounts. Customer service while handling cash transactions. Ordering of all check and deposit slips through Deluxe.

Education

2015 Central Michigan University Mount Pleasant, Michigan

Bachelor of Science Business Administration

Currently enrolled part time in online classes through CMU Global Campus with anticipated graduation in 2015 and an end goal of earning my MBA.

2011 Mid Michigan Community College Mount Pleasant, Michigan

Associate of Science Business Administration

2007 Mid Michigan Community College Mount Pleasant, Michigan

Associate in Applied Science HVAC/R

2004 Shepherd Public Schools Shepherd, Michigan

High School Diploma General

Community Service

Salvation Army

Community Service

United Way

Donations

Isabella County Animal Shelter

Community Service

Central Michigan Community Free Methodist Church

Community Service

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