Human Resources Customer Service
Resume:
Virginia Altemus
Email: *********@********.***
Address: *** *** **. *** ***
City: Biddeford
State: ME
Zip: 04005
Country: USA
Phone: 814-***-****
Skill Level: Management
Salary Range: $65,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Virginia S. Altemus, PHR P.O. Box 37 - Davidsville, PA 15928 - or 245 Elm St, Apt 101, Biddeford, ME 04005. 814-***-****
Summary of Qualifications:
Human Resources professional with over 30 years of strong generalist experience in private industry, government, health care and higher education, both union and non-union environments. Proven ability to work in evolving Human Resources environment. Varied management experience. Able to form quality relationships and establish credibility with diverse groups.
Professional Skills and Accomplishments:
*Extensive training and experience in employee relations, including investigation of allegations, writing of reports from investigations and making recommendations, court testimony when cases went to trial.
*Maintaining up-to-date knowledge of employment laws and changes. Researching, analyzing and recommending actions needed to stay in compliance.
*Establishment of benefit programs and negotiations with potential providers. Negotiated a 3% decrease for 2012-2013 in medical premiums from the previously agreed to level. *Development and implementation of policies and procedures. *Development and delivery of training programs for audiences at all levels in the organizations, including around the country, taking into account different state laws.
*Experience in contract negotiations, grievance processing. *Lead negotiator for two unions at current employer.
*Fully trained in Title IX responsibilities for higher education.
*Development of position descriptions and maintenance of them for accuracy of the duties and to ensure compliance with the ADA.
*Development, training and implementation of performance management system. Review annually for effectiveness and make changes as necessary.
*Analyzing salary information from surveys; application to positions in the organization. Management of the salary adjustment process, ensuring equity and adherence to our policy.
*Development of employee handbook and revisions as necessary. *Development of workers compensation program including panel of doctors, administration of program.
*Unemployment compensation administration including appeals, appearances with Hearing Officers. Have won over 95% of our challenges.
*Serving in strategic position, with other top executives. Participates in developing the strategic plan for the organization.
*Interaction with the Board of Trustees and County Commissioners.
*Development and deliverance of supervisory training. *Development of a diversity program for the organization. Overseeing delivery of programs and activities.
*Development and institution of a mentoring program to reduce turnover and to expedite effective contributions by new employees.
*Development and updating new employee orientation program to enhance the absorption of new employees into the culture and community of the organization.
*Adjunct teaching at community college and local colleges and university.
Employment:
Pennsylvania Highlands Community College (2006 - present) Associate Vice-President of Human Resources
Executive Director of Human Resources
Director of Human Resources
HR Generalist
Adjunct Instructor
Pennsylvania Highlands Community College (2010 - Present)
St. Francis University (2010 - Present)
Geneva College (2003 - 2005)
Cambria Rowe Business College (2002)
Cambria County, Ebensburg, PA (2003 - 2006) Assistant Director of Personnel
B. Dalton Booksellers, Johnstown, PA (2003 - 2007)
Bookseller - Part-time
MetLife Insurance Company, Johnstown, PA (1975 2001)
Director (1996 - 2001)
Created new HR department to provide uniform, full-range human resources support to the 400+ individual sales offices throughout the U.S. Managed a staff of 10 consultants and 6 support associates geographically dispersed throughout the country.
Manager Human Resources, MetLife (1986-1996)
Senior Human Resources Specialist, MetLife (1977-1986)
Death Claim Approver, MetLife (1975-1977)
Education:
M.A. - HR Management/Industrial Relations, 2000,St. Francis University, Loretto, PA.
B.S. - Business Administration/Management, 1974, University of Maine, Orono, ME.
Professional Certifications, Affiliations, and Awards: Professional in Human Resources (PHR), Society of Human Resources Management
Fellow, Life Management Institute (FLMI), Life Office Management Association Associate,
Associate, Customer Service (ACS), LOMA Associate,
Insurance Agency Administration, (AIAA), LOMA
National Bronze Leadership Award, Junior Achievement
Professional References
Mr. Russ Gramlich
Pennsylvania Highlands Community College Board of Trustees
Retired Vice-President of MetLife
426 Dickinson St
Johnstown, PA 15905
Dr. Edward (Ted) Nichols
Vice-President for Academic and Student and Student Services
Pennsylvania Highlands Community College
171 Gerry Lane
Johnstown, PA 15904
Ms. Erica Reighard
Dean for Faculty
Pennsylvania Highlands Community College
651 Ragers Hill Rd.
South Fork, PA 15956
Mr. Christopher Pribulsky
Director of Finance and Administration
Pennsylvania Highlands Community College
1228 Christy Dr.
Johnstown, PA 15904
Ms. Sue Hunt
Payroll Accountant
Pennsylvania Highlands Community College
578 Duwell St.
Johnstown, PA 15906
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