Customer Service Supply Chain

Randy Reaves

Email: *********@********.***

Address: **** *** ****** ****

City: Granbury

State: TX

Zip: 76049

Country: USA

Phone: 817-***-****

Skill Level: Director

Salary Range: $85,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

RANDY REAVES

6200 Old Bridge Road, Granbury, Texas 76049, P.817-***-****, *********@********.***

Management Experience

Manufacturing-Production- Packaging / Re-packaging-Distribution-Logistics-Inventory-Process Improvement-Supply Chain-Quality Control-Maintenance-Human Resources-IT-Customer Service-Fulfillment

FIVE CARD HAND

1) Focus is on Process and People Improvement, and Accountability. -Never failing means you probably didn`t try something new...Failing isn`t the problem; Having the same failure repeatedly is unacceptable.-

2) Great Success in both Start-Up as well as Turn-Around situations -Start up is often easier but turn-around is often more fulfilling-

3) Quality and Morale are always prominent, even after bad news or stress. -So often bad news is given without a truthful explanation...That is what causes the fall out, not the news.-

4) Innovative Always trying to be more competitive in the marketplace. -No! - Just means you`re not willing to or are too lazy to try.-

5) I learned a long time ago, it`s impossible to have fun while going broke --- I ALWAYS find a way to have fun.

ACCOMPLISHMENTS AND ACHIEVEMENTS

* Increased Capacity by 655% (From $116M to $768M) in 9 months. --- All Pokemon Cards and Combo Boxes for North America, Asia, and Europe were packaged and distributed under my management.

* During that same time became #1 Supplier for Target and did a full WMS implementation

* Through Continuous Process Improvement, decreased failure rates, from 15.2% to 0.51%.

* Designed and headed up equipment manufacturing that improved throughput by 62%.

* With an ROI of less than 6 months, and is still being used over a decade later

* Highly profitable contract negotiations with several international companies in Belgium, Japan, and China

* Developed an incentive program that established both individual and group initiatives that helped accelerate production by over 28%, at the same time saving over $12,200,000 to the cost of the project.

* Consistently achieved 3 Deep Bench Strength at every sub-ordinate position.

* Have successfully managed the move, build out, and re-installation of 4 facilities and have done so within or under budget, ahead of schedule, and without impact to our customer`s demands and/or promised schedules. .

* Three division start up roles. All three coming in under budget and ahead of schedule.

* On all three occurrences we became the #1 facility within 6 months of go-live.

* All three facilities are still fully functional and profitable indicating excellent secession planning.

* Good communication with all levels of all organizations.

* Achieved an 872 day record of No Lost Time Accident Free work place.

* Currently @ 856 Days and counting

* I have ramped up (above) by 655% and was the driving force to ramp down by 306%. I have consistently proven that I know when and how to make the tough decisions to keep a company profitable and/or solvent.

* Have had as little as 1 direct reports with 8 indirect, to as many as 2 Directors, 7 Managers and over 450 indirect reports

PROFESSIONAL EXPERIENCES/CAREER HISTORY

TLD / Vend Catering 2010 to Present - Packages, fulfills, and distributes Coffees, Teas, and Vending Supplies and Equipment

Yaquinto/Cartamundi USA 2007 to 2009 - Global leaders in playing card printing, manufacturing and packaging.

Integracolor 2006 to 2007 - One of the largest printing companies in North America, offer a range of printing, finishing, fulfillment and supply chain management software solutions under-one-roof.

Wizards of the Coast...1998 to 2005 -(A subsidiary of Hasbro, Inc.), is considered the global leader in hobby gaming, developing and publishing game based and other entertainment products celebrated the world over.

Texas Direct, Inc 1996 to 1998 -Full service, one stop shop Direct Mail and Fulfillment Company. Operations included from Pre-Press all the way to having our own in-plant USPS representatives on site; largest mailer in Tarrant County.

Pinnacle Brands, Inc 1986 to 1996 -Printed, Converted, and Packaged Sports Cards and Memorabilia under the Pinnacle, Score, and Donruss Brands; Also had a specialty manufacturing process for animation and 3-D.

SFENA 1983 to 1986 - Manufactured and Installed Automatic Pilots for Helicopters. Biggest program was units for 103 birds for the TH57A Coast Guard through Bell Helicopter.

EDUCATION

Navarro Junior College: Associates in General Education

Southwestern University: Bachelors of Science: Operations Management

(Drafted by NFL: 20 Credit Hours shy of completing my degree)

Currently enrolled to complete my degree

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