Customer Service Manager

Melissa West

Email: abp9ny@r.postjobfree.com

Address: ***** ** ** **

City: Theresa

State: NY

Zip: 13691

Country: USA

Phone: 315-***-****

Skill Level: Management

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MELISSA WEST

33248 CO RT 46 * Theresa, NY 13691 * USA

HOME PHONE (315) 836 - 6169

abp9ny@r.postjobfree.com

OBJECTIVE

Seeking a position with a growing organization who rewards initiative, allows opportunity in making a positive impact, and experiencing long term career growth.

SKILLS

Management

* Successful and effective leader, equally effective as member of a team.

* Highly organized able to multi-task and accomplish multiple objectives.

* Professional demeanor and attentive to detail.

* Expertise in coordinating and supervising activities.

* Enjoy working in a fast-paced environment; highly detail-oriented

Administrative

* Writing and Editing: Computer Skills -- Highly computer literate, including all major operating systems

* Applications including MS Office Suite, WordPerfect Suite, and legal research applications.

* Web page design. Familiarity with Macromedia, Microsoft, and Adobe programs.

* Above-average familiarity with Internet use, including political, social, and legal research and issues.

* Types 45 plus words a minute

Research

* Business Communications and Marketing

* Social Relations in the Workplace

* Interpersonal Communication

* Economy and Society

* Managerial Accounting and Corporate Finance

Customer Relations Development

* Driven to provide excellent customer service

* Able to assess complex situations and formulate solutions

* Excellent verbal and written communication skills

* Frequently given presentations to large audiences.

* Comfortable and confident public speaker

* Able to motivate others to action.

EDUCATION

University of Phoenix, Phoenix, AZ

* Associates in Arts - Health Care Administration (GPA 4.0), July 2011.

* Bachelors in Health Care Administration- Management (GPA 4.0) Anticipated Graduation February 2013.

Quinabuag Valley Community College, Danielson, CT

* Paralegal Certificate, March 2000

* Effectively Manage A Small Business Certificate, June 2007

EMPLOYMENT

Contractor, 2011- Current

One Stop Services, FT Drum, NY

Homemaker, 2008-2011

Philadelphia, NY

Team Associate, 2005- 2008

Lowes Distribution, Plainfield, CT

Direct Support Associate, 2003- 2005

Mosaic, Ashford, CT

Manufactoring Operating Systems, 2001-2003

Whitcraft, LLC, Eastford, CT

STRENGTHS/ABILITIES

* Pending college graduate with solid academic skills and considerable experience planning and implementing programs,

projects, and public-relations events.

* Motivated and accomplished office manager and administrative professional with over 10 years experience.

* Attentive to detail, able to take initiative, prioritize multiple tasks and manage workload.

* Resourceful team player with can-do attitude.

* Gained essential knowledge evaluating and structuring finances, and cash flow analysis.

* Competitive and ambitious.

* Welcome new challenges.

* Highly motivated with strong work ethic.

* Able to prioritize tasks and meet deadlines.

Contact this candidate