Project Manager Management

PM CV

Resume keywords summary: Human Resources

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Work Experience

Experience level: 10 +

Profile/Cover Letter: Stephen G.A. McEntee - Human Resources Transformation Consultant

CV Synopsis

Availability: Immediate

Personal Profile: I am an Independent HCM Transformation Consultant/Programme Manager to Fortune 500 Companies, Global Corporations, Financial Institutions and Government. I have considerable Operation Start-up, Multi Site/Multi Cultural and Global Experience. I have contracted with organisations such as Deloitte Touch, PricewaterhouseCoopers, Royal Bank of Scotland, Siemens, UK & EU Government Departments, Rolls Royce and Tata Consultancy Services.

I have extensive experience in Programme Management and Human Capital Management (HCM). I am a versatile and flexible manager, proactive, pragmatic and innovative, able to develop strategies and solutions to meet organisational business goals and strategic objectives. I have been responsible for a number of projects ranging from; implementing HR Transformation, IT/Technology/Internet based operations, Employee Life Cycle, HRO, BPO, ERP, Change Management and Transition Programmes.

Investigating/evaluating current HR Operations, Outsourcing and IT Systems (HRIS-HRMS-Talent Management-Performance Management-Learning Management Systems-E-Recruitment etc). Programme managing systems implementations/upgrades to support the HR Strategy and Delivery Model, advising clients on Change Management, Communications and Transition.

I have over 15 years experience implementing all three of the major ERP/HR systems on the market SAP, Oracle and PeopleSoft, either as stand alone HR Programmes or as part of ERP Implementation Programmes.

I am a proficient administrator with effective communication skills, a team leader and team builder. I have been responsible for presentations/negotiations with Senior Management, Executive Boards, Trade Union s, Academia, Permanent Secretaries and Government Ministers.

HR Transformation Project History:

Item Dates Position Company Responsibilities

1. Feb 09 May 09 Programme Director Rural Payments Agency Develop the RPA HR Transformation Strategy. Business Case and Agenda for Change.

Development, consultation and Implementation of the People Agenda to deliver the Transformed HR Operating Model.

Ensuring that a "business orientated" approach is adopted in all HR Transformation activities.

Development, consultation and launch of all revised HR policies

Implementation of the performance management system

Responsibility and accountability for the delivery of all Strategic HR Projects.

Key Stakeholder Management -Internal/External

Identifying and realisation of business benefits

Embedding project management methodology. Programme Governance structure

HRMS ESS/MSS Strategy

Third party Vendor Management (BPO)

2. May-Oct 2008 - Programme Director CSC SAP HR Solution Design/Blue Print

Technical Infrastructure Design/Delivery

SAP Functional Specifications ( OM PA L&D CRM T & E Employee Life Cycle Reward and Recognition)

SAP HR Technical Development (Onshore Offshore)

Release/Testing Strategy-Management

Transition and Deployment

Data & Security Management

Programme Management Office

Programme Planning Risk & Issue Management

Stakeholder Management

Programme Change Control

Development of Global CSC SAP HR Practise Strategy

3. August 2007 March 2008 HCM Transformation

Consultant Tata Consultancy Services (TCS) HR Practise Marketing Strategy

Portfolio of HR Practise Clients

HR Stakeholder Relationship Management

Development of HCM Outsourcing Solutions

Delivering HCM Solution Presentations

Response to RFI/RFP

4. June 2007 - July 2007 HR Transition Programme Manager Williams Lea Development of HCM RFI & RFP Responses

Development of HCM Matrix for Due Diligence Investigation and analysis

Development of HCM TUPE/Transition Strategy

Development of HR Due Diligence & Transition Plans

Development of Change Management Strategy and Communication Plans

5. April 2006 June 2007 HR Programme Manager Rolls Royce Mentoring 12 R-R Project Managers

Programme Planning (UK, EU, Canada, USA & Asia)

Risk & Issue Management

Stakeholder Management

Process Change Control

HR Shared Service Centre Deployment

ESS/MSS Delivery

Talent Management

e-Recruitment

LMS/LCMS

6. Sept 2005 - Dec 2005

Group Systems Portfolio Manger Norwich Union

AVIVA Group Responsible for 3 Programme Mangers & Teams

Group Systems Programme Management

(Finance, HR, Web applications and Desktop)

Assisting Business Unit Executives and Steering Committees to formulate IT Strategies

Full Project Lifecycle

Resource Management

Change Programmes

Transition Planning.

7. November 2004 September 2005 HR Business Process Project Manager Deloitte Touche

(Client Irish Health Authority) Responsible for 7 Project Managers & Teams

National HR Transformation Programme

HR & Finance Business Process Re-engineering

Establishment of National HR/Financial Processes

Process Change Control

HR Shared Service Centre Strategy

ESS/MSS Strategy

8. August October 2004 e-Recruitment & e-Learning Project Manager Transport for London Responsible for 4 Work Stream Managers

Evaluating Systems

Systems Procurement

Development of SLA s and KPI s

e-Rec & e-Learning process re-engineering

Development of Project Plans

9. April -

August 2004

Head of HR Siemens ICM N MS Delivery of Global Outsourcing HCM Solution/Operations

Development of HR Operational Strategy

Global HR Project Implementation

Re-engineering of HR Processes

TUPE

E-HR Delivery Model (SAP Platform)

Change Management

Transition Planning

10. July 2003 -

March 2004 HR Transformation Consultant/PM FirstAssist Group Ltd Oracle 11i e-Business Suite (HR/Fin/Procurement)

HR Strategy HRMS Evaluation

HR & Payroll Systems Implementation

HRSS, ESS and MSS (Oracle e-Bus Suite 11i)

HR Process Re-engineering

11. May September 2002

HR Consultant

Adviser HM Government

ODPM

DfT

DTI Identification of Needs to fit ERP Platform

Manage Expectations

Development Presentation of HR Transformation Strategy (PeopleSoft V8.8)

HR Re-Organisation HRSS ESS/MSS

Change Management

12. August 2001 April 2002

Reward Project Manager Royal Bank of Scotland I completed to time and budget an assignment for the Royal Bank of Scotland, the 2nd largest bank in Europe) as HR Consultant/Project Manager for the banks Reward, Performance Management and Pay Review Process s.

HRMS (PeopleSoft V7.5 V 8.3)

13. January - August 2001

Senior HR Consultant/ Project Manager Pricewaterhouse

Coopers My role was that of Senior HR Consultant/Project Manager advising on current HC Best Practise, providing a strategic focus for eleven projects leading to the implementation of an E-HR Self Service function

14. May 2000 December 2000

Project Manager Scottish Power As HR Project Manager for a project designed to provide e-HR to the Human Resources Function across a diverse group of companies belonging to the organisation in the UK, USA and Australia.

HRMS (PeopleSoft 7.5)

15. 8) May 1998 - June 2000

HR Consultant EU

Academia

Government I have developed a number of HR/HRD e-learning strategies for presentation to HM Treasury s Productivity team, demonstrating techniques for managers ande workforces.

CURRICULUM VITAE

Name: Stephen McEntee

Resides: Warrington Cheshire United Kingdom

Date of Birth: 26/10/1949

Nationality: British

Tel: +44 (0-192*-****** Mobile +44 (0-797*-******

Email: ******@********.***

INTRODUCTION

I am an independent HR/HCM Transformation Consultant to Fortune 500 Organisations, Global Corporations, Financial Institutions and Government. I have Forty (40) years experience in Human Resources/Human Capital Management, for the last 15 years I have been involved in National and International HR Transformation Programmes.

I am a versatile and flexible manager, proactive, pragmatic and innovative, able to develop strategies and solutions to meet organisational business plans/objectives. I have developed Business 2 Business, Business 2Employee strategies. I have been responsible for a number of Programmes ranging from; implementing IT/Technology/Internet based operations, Start-up Operations, HCM, Business Process Re-engineering, Change Management and Continuous Improvement programs. I have been responsible for the investigation of Outsourcing Options; i.e. issue of RFI and RFP s, Evaluation of Bids, Supplier Selection and Negotiations.

Assessment of HR and Business software systems, identification of IT architecture and infrastructure, Evaluation of HR Transformation options for Transactional HR activities and Workforce access (Employee and Manager Self Service). HR Projects/Assignments have included Talent Management (Training and Development, e Learning, e-Recruitment, Succession Planning, Performance Management, Compensation Management and Workforce Planning)

HR CONSULTANCY/PROJECT MANAGEMENT EXPERIENCE

Previous Position: I was engaged by the Rural Payments Agency part of the DEFRA Government Department, as Programme Director for the People Transformation/Change Agenda. Assisting the RPA to develop a HR Transformation Strategy and Programme Governance Model that would demonstrate best practise and provide the agency with a cost effective and efficient HR Operating Model.

May Oct 2008: I completed an assignment as Programme Director for Computer Sciences Corporation (CSC) for the Royal Mail Group closing out the Blue Print phase of a SAP HR Implementation Programme, setting out the governance structure and building an enhanced team for the realisation phase of the SAP HR Implementation. The programme was frozen by Royal Mail Group due to budgetary constraints. CSC were reluctant to let me go and requested that I help them to devise a strategy to establish a Global SAP HR practise to operate across all CSC verticals.

August 2007 March 2008: I joined a Tata Consultancy Services Human Resources Outsourcing Practise as HCM Transformation Consultant Solutions Architect, focusing on developing the Global HRO Practise and developing HR/Payroll Outsourcing solutions to a variety of Global Fortune 500 companies.

June 2007- August 2007: Completed a short assignment for an organisation requiring HCM Consultancy and Programme Management skills, to facilitate the RFI RFP and Transition Planning for a Pan European Contract. The programme was cancelled by Williams Lea Executive Board who decided the contract was not a strategic fit

April 2006 - June 2007: Completed an assignment for Rolls Royce. Responsible to the Programme Director for the Programme Planning and Delivery of the HR Excellence Global Rollout Programme. Mentoring 12 Project Managers in areas of expertise such as Reward, Performance Management, Employee Policy, Recruitment, Training and Development, Reporting, Portal, HR Shared Service Centre, e-HR, Employee and Management Self Service, Communications and Business Implementation.

I am also responsible for the day-to-day Programme Management, Stakeholder Management, Risk and Issues Management, Process redesign, change control, quality assurance, managing expectations, financial control and reporting

Sept 2005 - Dec 2005: I completed an assignment for Norwich Union part of the AVIVA group, developing a Group Systems Program Management Function (Finance, HR, Web applications and Desktop), Assisting Business Unit Executives and Steering Committees to formulate IT Strategies that meet business requirements. The function will assume responsible for the full Project Lifecycle, Resource Management, Change Programs and Transition Planning. The organisational development model included the following teams, Program Office, Functional Consultants, BA s, Systems Analysts, Developers and Project Managers

November 2004 September 2005: I completed an assignment for Deloitte Touch who where acting as lead consultants for the Irish Health Service s National HR Transformation Programme, 7 regional Health Authorities becoming one National Health Service.

I was responsible for managing the National HR Business Process Re-engineering Project Teams, Recruitment, OM, PA, Time, Payroll, Travel, FICO, Training and Events. The development of a HR Shared Service, MSS/ESS e-HR Strategy for presentation to the HSE Executive.

August 2004 October 2004: I was engaged on a short term contract by Transport for London, advising on e-Recruitment and e-Learning systems and Procurement, prior to project planning the systems implementation to meet Business Requirements.

April 2004 August 2004:I completed an assignment for Siemens Global Communications as Head of HR for a new Global Mobile Telecommunications Outsourcing Operation. Responsible for the development of a new HR Strategy Concept for the global operations, Project Managing HR operations to fit the concept into local service provision in up sixty international locations

June 03 April 2004:I completed an assignment in March 2004 for an MBO of a Health Care insurance company, formally part of the Royal Sun Alliance Group of insurance companies, advising on HR Strategy, Policy and Procedures and HRMS. Project managing the implementation of a HR Business Consultancy Model and HR & Payroll Systems, HR Portal to support HRSS, ESS and MSS, re-engineering HR processes to ensure a "process light" approach to minimise HR Transactions

May September 2002:Office of the Deputy Prime Minister, Department for Trade and Industry, Department for Transport. Advising on current HR Best Practice, Investigating/evaluating current HR Operations/Systems, Developing Departmental e-HR strategies, Evaluation of HRMS upgrades/moving to another HRMS to support the Departments e-HR Strategy. Design of HR Shared Service, ESS & MSS facilities. Restructuring of HR Departments and Change Management programmes

Reporting to HR Directors Liasing with HR Leadership Teams, Unit HR Heads of Department, internal and external IT departments and suppliers.

August 2001 April 2002: I completed to time and budget an assignment for the Royal Bank of Scotland, the 2nd largest bank in Europe) as HR Consultant/Project Manager for the banks Reward, Performance Management and Pay Review Process s. This Project formed part of a major integration programme for RBS/Nat West Banks

I was responsible for the annual reward programme, which included the following projects each headed by a Project or Work Stream Manager.

Project Office

Pay 2002 Project Team

Employee Relations Team

Reward Team

PeopleSoft Project Team

Systems Team

Communications Team

HR Delivery Team

Executive Pay Team

Integration Liaison Team

Also in scope for this project was the positioning of the Bank for e-enablement of the Reward Programme for 2003 upgrading to PeopleSoft V8.3.

January 2001 - August 2001: PriceWaterhouseCooper, my role was that of Senior HR Consultant/Project Manager advising on current HC Best Practise, providing a strategic focus for eleven projects leading to the implementation of an E-HR Self Service function. The model implemented provided for a central HR Professional Shared Service Centre supported by a HR Transactional Service Centre, with Corporate and Business Units retaining a small HR Professional staff acting as Business Partners and Strategists to the organisation.

In addition I was also responsible for PWC s Recruitment/Joiners Project. My project team consisted of the following work streams

HR Process Re-engineering Team

Lotus Notes Development Team

Project office Team

Business Relationship Management Team

Relocation Team

Employee Service Centre Team

Chang Management/Communications Team

PeopleSoft Project Team

Recruitment Team

Downstream Liaison Team

May 2000 December 2000: Scottish Power, Fortune 500 Utilities Corporation (25,000 employees) as HR Programme Manager for a project designed to provide e-HR to the Human Resources Function across a diverse group of companies belonging to the organisation in the UK, USA and Australia.

Addressing the Communications/Change Management issues with Executive Directors, HR Managers, Unions and employees. The Project Planning process mapping progress against agreed milestones, organising activities of a team drawn from a cross section of the groups business units and external consultants.

Redesigning the HR Function to meet HR Best Practice, clearly defining Professional and Transactional HR activities/competencies, standardisation of Group HR policies and processes for web enablement. The development a Business 2 Workforce strategy facilitated through the implementation of a leading edge HR Shared Service Centre. Negotiation with Trade Unions for Change to Terms and Conditions, TUPE arrangements and new working practise.

Investigation of outsourcing options for Transactional HR activities and Workforce access, i.e. BPO, Joint Venture Shared Service Centre or In-house Service Centre. Managing the tendering process from Pre-qualification, Invitation to Tender, Preferred Supplier Due Diligence to Project Implementation and Handover.

Managing a number of project managers (10 project Teams) to develop and implement Web-enabled HR systems providing for both Transactional and Professional HR functions. HR self-service, T&D, E-learning, Employer of Choice, Recruitment, Comp & Bens and Knowledge Management projects etc.

My project team consisted of the following work streams

Project office Team

HR Process Re-engineering Team

Professional HR Team

Transactional HR Team

Business Relationship Management Team

Relocation Team

Chang Management Team

PeopleSoft Project Team

Legal/Communications Team

E-Learning Team

Previous Positions 05/1998 - 06/2000

E-Strategy/HR Consultant: At the request of HM Treasury's Productivity Team, I have developed and presented a number of e-Strategies, for the provision of On-line Business support, Business 2 Business, Business 2 Workforce, Business 2 Consumer and Human Resources Development for Business Start-ups & SME's. I contributed to the debate for the development of the new Small Business Service.

I have developed a number of HR/HRD e-Learning Strategies for presentation to HM Treasury's Productivity Team, demonstrating techniques for developing Managers and Workforces. Skills Training and Employment Enhancement programs in the Community, especially for Social Inclusion groups, such as, Carers, Single Parents, Ethnic Minorities, The Disabled and Long Term Unemployed.

I was employed by the Halton College of Further Education, as the Managing Director of the Halton Daresbury Technology Management Centre, a node of the North West Technology Web. http://www.techweb.co.uk Responsibilities included helping companies with E-strategy/IT related issues, Training & Development, Technology Transfer Projects and Recruitment of Project Technical Personnel.

HR STRATEGY

Developing/reviewing Human Capital Strategy for Fortune 500, Financial Institutions and Government Departments. Aligning HR Transformation and HC strategy to Business Plans. Advising and implementing current HR Best Practise initiatives, HR Business Consultative Models, HR Shared Service, and Employee & Management Self Service. Assisting HR Leadership Teams to reorganise HR Functions.

I have developed HR/HC strategies to meet the needs of Social and Regional Regeneration programs to support Central and Local Government Policy and Programmes. I have considerable experience of working on committees and developing partnerships to achieve common goals. I have been responsible for implementing HR Change and Continuous Improvement programs.

HR MANAGEMENT

Thirty five years Generalist HR Management experience, responsible for ensuring that best practice HR management has been developed and implemented to support organisational business plans.

Directing the development of progressive e-HR strategies and policies

Provision of comprehensive, effective and efficient HR services

Development, implementation of employee relations strategies

HR monitoring and evaluation programs against current Best Practice

Evaluation and Implementation of HR Systems

Organisational Communications aimed at encouraging employee involvement and participation

Development of change program's to enhance individual and organisational performance

Performance Management

Ensuring line managers act equitably, legally and in accordance with HR policy/practice and the organisational business plan.

Transfer of Undertakings

Job Analysis, Design & Evaluation

Compensation & Benefits

Organisational Structure and Modelling

Manpower, Succession, Re-deployment & Career Path Planning

Performance Appraisal

HR Administration, Systems, Procedures, Statistical Analysis and Reports.

Establishment of Human Resources Development Plans

Conducting Training Needs Analysis

Implementing Training Solutions

Monitoring & Evaluating Training program's

Identifying Management Development Requirements

Career Progression and Succession Planning

Devising and Implementation of Recruitment Strategy & Retention Plans

The Development of Job Descriptions & Personnel Specifications

Screening and Conducting Selection Interviews.

Graduate Recruitment Programs

International Recruitment

Career Advice and Counselling

Interviewing Situations Managed Include Dismissal, Grievance, Disciplinary, Personal Performance Review s, Staff Relocation, Redundancy and Welfare Counselling.

E-HR

E-HR strategy development experience in assisting progressive organisations to develop and implement e-HR Functions, internal HR Self Service, HR Service Centres or Outsourcing of both Professional and Transactional HR activities to third parties. Identifying Transactional and Professional HR activities, roles and competencies. Assisting organisations to evaluate the benefits of the latest HR Systems and Market Offerings, identifying Web-enabled HR systems/infrastructure.

Scoping organisational HR re-structuring, Business Case, Cost Benefit and Return on Investment analysis. HR process reengineering as part of a comprehensive Business 2 Employee strategy encompassing E-HR, Employee Self-Service, E-learning, Employer of Choice, E-Recruitment, Performance Management, Comp & Bens etc. I have also been responsible for the development of HR Web Portal and front-end designs

HRMS EXPERIENCE

I have facilitated for clients the evaluation the major HR Systems offerings on the market, Oracle, SAP & PeopleSoft. I have been responsible for PeopleSoft implementations at Scottish Power. Royal Bank of Scotland and PricewaterhouseCoopers, past implementations have included intranet and portal development projects.

Other HRMS offerings, i.e. Rebus with HR-e (aimed mainly at the upper end of the SME market), IBM with HR Access, People Click and People Cube are also bringing a HRIS/HRMS product to the UK market..

Evaluating Bolt on Recruitment and HR outsourcing operators Front-end packages to an off the shelf product such as Exult with My-HR, Intuit are also developing a front-end to other systems as a unifier for its US SME outsourcing operations

PROGRAMME/PROJECT MANAGEMENT.

I have extensive Programme/Project Management skills, having been responsible for a number of projects ranging from; implementing IT/Technology/Internet based projects, Start-up Operations, HR/HCM Transformation, Change Management programs.

I have project managed the implementation of three major HR start-up functions, both in the UK and in the Middle East. I was responsible for the Merger of eight independent Companies into a group structure integrating the HR Departments into one operational unit. I have also project managed a number of diverse implementation programs for the Halton Daresbury Technology Partnership aimed at improving competitiveness and attracting investment.

I Designed, Developed and Project Managed the building of the first UK Information Communications and Technology Centre (ICT), this centre required application development for NVQ based training and business support programs delivered to SME's via networks. Bringing together a number of diverse Project Teams from Local and Central Government, Academia, Business Support Agencies i.e. Business Link, TEC s, Inward/Single Regeneration Boards, IT and Telecomm Industry.

The centre became the model for the development of a national ICT programme, this innovative approach to developing solutions to meet National Government initiatives, attracted the interest of both the Competitiveness Office and the Treasury, cumulating in the provision of strategies and solutions to meet the requirements of SME support, social and education programmes.

BUSINESS ANALYST

I have been responsible for the translation of requests from organisations developing the Business Case/Requirement Specifications (with supporting cost/benefit analysis) to meet the business's requirements and which are in line with the Business Plan/Strategy. Assisting in documenting user-requirements and producing gap analyses with respect to the product/service, investigation of incidents and development of solutions to assist in their resolution. Development of B2B, B2C and B2Workforce strategies to complement organisational Business Plans. Cost Benefit Analysis and Return on Investment and HR metrics

GENERAL INFORMATION

I became interested in IT- Communications Technology as an effective delivery vehicle for business service and processes in 1995, when employed by Business Link as the HR Professional responsible for delivering HR services to Organisations in the North West of England.

I was asked by the EU and DTI to resolve the problems of Education and Development of senior management teams being mentored without having to attend academic institutions. I formed a partnership with IBM, ICL, TEC s, BL s, Academia, Local Central Government Agencies and Industry to develop a solution for the effective delivery of management development programs.

With the help of this team I conceived and built the first Information, Communications and Technology Centre in Europe, the centre became the model for all ICT s in UK and mainland Europe. From this centre with IBM I developed the concept of a Virtual University, which IBM went on to develop with Duke University in the USA.

I was then asked by the Cabinet Office to devise HR Delivery mechanisms to aid the competitiveness of UK SME s and Training for Social Exclusion Groups. My work in this area led to the formation of the Small Business Service.

INSTITUTE & COMMITTEE MEMBERSHIP

Corporate Member: - Society of Human Resources Management Current Member

Member: - SHRM International Consultancy Forum Current Member

Corporate Member:-Institute of Personnel Management 1975 - 1983

Corporate Member:-Institute of Training & Development 1979 1983

No submited work experiences

Background and Experience

Education Level: Bachelor's Degree

School Name: Liverpool John Moores University

Major: Human Resources Management

City: Liverpool

Country: United Kingdom

Graduation Date: 15/06/1979

Description: HCM Management

Languages

Language Level

English Fluent

Job Preferences

Job Category: Project Manager Job

Job Type: Contract Job

Job Status: Immediate

Desired Salary: $0 per year

Desired Location: All

Willing to Relocate: Yes

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