Customer Service Manager

Brian's InformationTitle: AllWilling to Relocate: NoMember Since: 2012-03-20

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Brian W. Surma 17218 Shetland Drive, Tinley Park, IL 60487 708-***-**** **********@*********.***

Objective: To secure a challenging position with a progressive company, utilizing my experience in

Quality control, shipping and receiving, technical support, including customer service,

and warehouse management.

Experience:

2005 to 2011 Signature Brass, Frankfort, IL

As warehouse manager, included daily order processing, inventory, shipment management, display production, and all other management daily responsibilities.

2004 to 2005 Stone wheel Auto Part, Crestwood, IL

Delivery of auto parts to various auto dealers.

2002 to 2004 Lehigh Shoe Company, Crestwood, IL.

Responsible for daily shipping and receiving of orders, on the road salesperson to various

Assigned companies for their employee have to purchase safety shoes.

2000 to 2002 Community Honda of Orland Park, IL

Shipping and receiving parts department, where all orders were received and processed,

Also driver for parts department, which included picking up and delivery of parts to other

Dealerships

1998 to 2000 National Support Center, Naperville, IL

Technical support agent for 3Com modems and network.

Education: Andrew High School

Moraine Valley Community College

References: Letter of recommendation – Signature Brass – 815-***-**** Nitika Gondal, President

Robert Madia Parts Manager - Community Honda – 708-***-****

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