Customer Service Manager

MICHELLE HIRST

Email: ********@********-*****.***

Address:

City: CLINTON

State: IA

Zip: 52732

Country: USA

Phone: 563-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic leader with talent for producing high employee morale. Delivering the training, support and resources to create initiative and input for long term organizational benefit. Seasoned background in team leadership, exceeding goals and a professional with extensive project experience from concept to development.

Educational Background:

High School Dipolma from SCOTT COMMUNITY COLLEGE, Davenport IA 1/2001 to 4/1999 (GENERAL)

Job History / Details:

Professional Summary

Enthusiastic leader with talent for producing high employee morale. Delivering the training, support and resources to create initiative and input for long term organizational benefit. Seasoned background in team leadership, exceeding goals and a professional with extensive project experience from concept to development.

Experience

December 2008 to 12/20/2012 12:00:00 AM

Remington Seeds LLC Dewitt, IA

PRODUCTION MANAGER

Responsible for overseeing entire field inspection for crop production. Experienced operator of farm equipment, trucks and scales with detailed knowledge working with automated systems to ensure proper weight and bagging of product. Successfully managed entire crop team while providing the ability to reach and achieve quotas through continuous efficiency of time and management skills.

March 2007 to September 2008

Swiss Colony Clinton, IA

SR. PROCESSOR

Responsible for processing high volume mail orders. Effectively controlled the release of proprietary and confidential information to determine the issuing of company refunds. Worked directly with customers to resolve conflicts and issues while maintaining excellence in customer service and positive communication.

April 2003 to May 2007

Von Maur Davenport, IA

INNVENTORY MERCHANDISER

Responsible for ensuring merchandise orders were accurate in quantity and quality. Organized and stocked new items and prepared for package and delivery to other stores.

March 2000 to May 2002

CAR FREASHNER CORP DEWITT, IA

PRODUCTION SPECIALIST

Experienced professional working on several production lines. Completed and exceeded in all daily and weekly quotas of product, prepared spread sheets showing volume and efficiency.

Education

SCOTT COMMUNITY COLLEGE Davenport, IOWA

Accounting and Finance GENERAL

Coursework towards an associates in accounting and finance

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