Customer Service High School

DENIS GROSSI

**** ******* ** ***: 705-***-****

Innisfil, Ontario Cell: 647-***-****

L9S1W7 abp98q@r.postjobfree.com

EMPLOYMENT BACKGROUND

CANADA’S WONDERLAND., WOODBRIDGE

APRIL 2006 – TO PRESENT

Lead Hand

RESPONSIBILITIES: Fiberglass Specialist and Water Park Preventive Maintenance.

DESIGN STAMP., WOODBRIDGE

DECEMBER 2004 – DECEMBER 2005

Cement Finisher, drain and concrete

TRELAWNY LANDSCAPING., WOODBRIDGE

APRIL 2000 – OCTOBER 2004

Owner / Operator

QUEEN OF HEAVEN CEMETERY., WOODBRIDGE

MAY 1997 – MARCH 2000

Laborer / Janitor

FLAHERTY & SONS.

1990 – 1992

Manual Laborer

RESPONSIBILITIES: Delivery truck driver of heavy duty stonework’s.

GENERAL FREEZERS.,WOODBRIDGE

1989 – 1990

Assembly Line Worker

RESPONSIBILITIES: Assisted on the assembly line for the manufacturing of freezer box frames, in addition to other general shop duties such as maintenance and housekeeping.

LA PIZZERIA& PANZEROTTI.,WOODBRIDGE

1987 – 1989

Assistant

RESPONSIBILITIES: Kitchen help, mainly assisting the chefs in the preparation of dough. Also I would be responsible for making menu entrees as instructed. Delivery and pick-up of customer orders as they were required, including general maintenance and housekeeping.

400 DRIVEIN.

1985 – 1987

Theatre Usher

RESPONSIBILITIES: Initially employed as general kitchen help in the preparation and delivery of fast food orders, subsequently as a theatre usher.

VOLUNTEER WORK

VITANOVA FOUNDATION.,WOODBRIDGE

FEBRUARY 1993- 1995

Mentor Support / Overseas volunteer work for the Co-operativa San Patrignano, Ospedalteeo di Coriano, Via San Patrignano No. 53, Rimini, Italy.

RESPONSIBILITIES: The assistance and counseling of entry level drug rehabilitation patients. Extensive time was devoted to the learning and training of farming techniques including crop growing, livestock management, and custodian tasks for the long term support of the facility.

EDUCATION

* St. Peter Catholic School, Woodbridge

* Woodbridge High School, Woodbridge: Grade 12 Completed

* Attended High School Overseas, Riccione, Italy: Equivalent to Grade 12 Italian High

School Education.

SKILLS

Landscaping/ Construction skills:

*Operation of bobcats and backhoes

*Experience in planting trees, shrubs, flowers, and watering plants

*Laying sod, walkways, paying, interlock, stones, and building retaining walls

*Job pricing and outsourcing labor materials

* 10 years work experience in the field

Customer Service skills:

*Estimating customer’s jobs

*Landscape design to customers specs

*Problem solving

*Guaranteed services provided

Janitorial Maintenance skills:

*Operation of Blue Giant

*Knowledge in use of industrial cleaning equipment

*Maintained heating and cooling systems

*Facility Maintenance

HOBBIES AND INTERESTS

I enjoy meeting new people and work very well with my fellow employees. I enjoy playing classical guitar as well as spending time with my children. I also take part in activities such as coaching. (I am currently coaching the Woodbridge Strikers’ rep. soccer team).

REFERENCES AVAILABLE UPON REQUEST

Tim Marsden 905-***-**** ext.4393 ( supervisor at Canadas Wonderland)

Paolo Dellapoetta 416-***-**** (counselor for mental health)

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