Xu Wang

Tel: 647-***-****

Email: abp96k@r.postjobfree.com

January 7, 2013

Hiring Manager

3K Consulting

Dear Hiring Manager,

Re: Business Analyst

I would like to apply for the position of Business Analyst. My background and qualifications are summarized as below.

I have over 3 years business analysis experience in different positions, mainly in governments.

My responsibilities in my previous jobs included web-based service development, process improvement, business development and project management. My strong big picture thinking skills were put in good use due to the nature of the work (project implementation in which the whole picture of the business needed to be taken into account). At the same time, I fully understood that strategic and creative thinking needed to be based on and supported by detail things such as statistical data and other qualitative information. Therefore I utilized my widely recognized detail attentive and analytical skills in data collection and analysis with the aid of advanced skills of software applications, e.g. Microsoft Access (including creating macro), Excel (including Pivot tables and VLookup), and Visio as well as others such as Quickbase and Lagan. Thanks to my project management experience in which I used MS Project, I am proficient with the application too.

My strong problem solving skills played a key role in my successful completion of a World Bank high risk project by identifying the root causes and proposing feasible solutions which secured the multi-million US dollar project fund. I conducted customer surveys (from start to end including questionnaire development) while working in the Ontario Ministry of Transportation. My superior communication and interpersonal skills helped a lot in engaging key stakeholders and establishing strong relationships which ensured the success of the projects. I am a self-motivated team player and highly organized which was often mentioned by my supervisors and colleagues as one of my strengths.

In order to systematically gain the knowledge of business analysis and project management, I took courses in Business Analysis (BABOK) and Project Management (PMBOK) at the University of Toronto. My possession of a Master’s degree in business was and will be surely helpful in the business-related work.

I believe that the combination of my diverse experience as well as skills and education/training background will enable me to make considerable contribution to the continued success of the organization.

Thank you for your consideration and I look forward to hearing from you.

Sincerely,

Xu Wang

Xu Wang

Tel: 647-***-****

Email: abp96k@r.postjobfree.com

Career Objectives: A Business Analyst position where I can utilize my strong business analysis and project management skills which played a critical role in my past experiences of successfully carrying out analysis work to support decision-making, operational efficiency enhancement, and business development.

QUALIFICATION HIGHLIGHTS

Over 3 years experience in Business analysis in different positions, including in OPS. Certificate of Project Management and business analysis course from the University of Toronto.Proficient in MS Office including Excel, Visio, Access, PowerPoint, and Project. Strong analytical and problem-solving skills demonstrated by the successful completion of a World Bank high risk project using the skills to identify the problem and root causes and propose feasible solutions.Superior written and verbal communication and interpersonal skills which enabled the efficient communication with a large number of project stakeholders in previous jobs.Self-motivated team player, challenge the status quo to capitalize on new opportunities and improve business results. Highly organized.

PROFESSIONAL EXPERIENCE

February 2012-October 2012, Program Coordinator, Canadian Executive Services Organization

Analyze client needs, develop solutions and project proposals.Identify areas for improvement of the program development and implementation processes.Assist the program manager in database development and reporting.Prepare documents including agreements with clients, program proposals, and reports.Assist in program financial analysis.

August 2010-July 2011, Business Analyst, 311 Toronto, City of Toronto

Conducted business analysis to improve business processes and increase operational efficiency. Projects included web based services development, business process redesign.Collected data and requirements from stakeholders through focus groups, interviews, shadowing, and workshops as well as through document reviews.Undertook research on best practices and used results in the design of the customized solutions.Documented and designed business processes with MS applications of Visio, Excel, Word.Assisted in project planning and monitoring.Conducted analysis based on statistics and customer information to prioritize projects.Developed the organizational readiness documents for projects and training manuals.Communicated with stakeholders for requirements verification, validation, and document sign-off. Prepared reports, correspondence, and briefing notes. Updated documents to improve the quality in terms of data accuracy and consistency.

Xu Wang

abp96k@r.postjobfree.com

January-July 2010, Business Consultant, Customer Service Office, Ministry of Transportation Ontario

Defined business process improvement project objectives and scope.Analyzed business processes, conducted SWOT analysis, and gathered stakeholder needs and input through surveys, interviews, shadowing, and workshops. With software applications, recorded data and conducted quantitative and qualitative analysis on customer requirements. Conducted research on best practices and identified gaps and made recommendations on solutions.Prepared research and project reports and presented the findings to the management.

2009, Intern, Toronto Environment Office, City of Toronto

Conducted research on best practices of climate change adaptation.Assisted in the development of program prioritization tool as well as cost and benefit analysis. Presented report to division representatives.Developed profiles for the climate change programs implemented by the City of Toronto.Liaised with City divisions and other related institutions to collect data.

2003-2008, Senior Project Officer, Ministry of Environmental Protection of China, Beijing

Created tools with Microsoft Access and Excel to track and report project fund and progress.Conducted analysis for business process improvement and project component automation. Prepared requirements document for the development of project Management Information System.Managed World Bank funded environment projects. Achievements included:Conducted analysis on program development and implementation processes.Identified business opportunities, developed business cases and financial analysis, and project proposals. Developed milestones and performance indicators and monitored progress. The projects were completed on time and on schedule to ensure the fund release from the World Bank;Conducted risk assessment and change management. Successfully completed a project listed as high-risk by the World Bank by identifying root causes of the problem and changing the process.Assisted in preparation of procurement documents and selection of vendors.

2001-2003 Business Consultant, China International Economic Consultants Co. Ltd., Beijing

Provided consulting services to research projects on Small and Medium-sized Enterprises development and local economic development.Provided strategic planning and project management consulting services to clients.

EDUCATION, TRAINING AND DEVELOPMENT

Certificate, Project Management, University of Toronto.Course, Business Analysis, University of Toronto. Master in International Business, cole Sup rieure de Commerce de Grenoble, France.Diploma, English Language, Beijing Foreign Language College, Beijing, China. Training, Economic and Social Development, Japan.

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