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Technical Support Project Management

Location:
Warwick, RI
Posted:
January 19, 2013

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Resume:

SCOTT C. TAVARES

** ***** *****

Warwick, Rhode Island 02889 &nbsp Phone: 401-***-**** mobile 401-***-**** mobile

Email: abp91r@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Articulate, collaborative Information Systems Lead Architect with 16 years verifiable expertise defining, designing, and building Java Enterprise Edition (JEE) Rational Unified Process (RUP) service- oriented architecture (SOA) distributed development solutions.

A multidisciplinary team leader with an exceptional issue resolution and client service skills, proposing and delivering critical projects for the State of Rhode Island, Pitney Bowes Corporation, and Textron Financial Corporation.

Fluent in enterprise architecture development paradigms leveraging both software and hardware reusability, security, reliability, communication, manageability, and open source resources.

PROFESSIONAL EXPERIENCE

Senior Consultant and Developer

THE COMPUTER MERCHANT, LTD., Boston, Massachusetts 1998 Present

Sustain xx.xx% uptime, installing and configuring three test and production JEE application servers.

Reduce inmate processing time x%, creating an internet-based, xx-gigabyte electronic document storage system in x months.

Server as technical advisor to Stonewall, Inc. developing and Infacts/WinFACTS internet interface with a Model-View-Controller (MVC) patterned JEE application via Apache Struts.

Orchestrate transfer of Infacts from a xx-gigabyte Wang Professional Application Creation Environment (PACE) database to client-server in xx months, programming xx PowerBuilder and Oracle interfaces.

Streamline x,xxx-inmate commitment and discharge process x%, tracking each incarceration incident by inmate, transforming a x-gigabtye/terabyte Infacts/CQuest database via a table-driven finite state-transition machine design in x months.

Contribute to design and development of new Infacts modules, including a x,xxx-code line discipline (booking) application and a JEE substance abuse tracking system (SATS) for Palm bar code scanning devices capable of XML and XSLT web communication.

Primary Projects:

Rhode Island Department of Correction (RIDOC): Advance Infact system application processing, communication, and storage capabilities in a JEE environment.

Senior Consultant, Covansys Corporation

Computer Sciences Corporation (CSC), City, Rhode Island 1996 1998

Boosted Textron software code reuse x%, conceived design pattern methodology, and built a mult-purpose mid-tier PFC layer.

Drove Textron s inventory financial system (IFS) end user productivity x%, reducing software defects to zero and code lines from xx,xxx to x,xxx in x months.

Reduced software development time x months/x% at Textron, establishing network directory structure, configuration management software, and a development documentation process.

In charge of entire project life cycle: Drafted engagement proposals, composed system requirements from user interviews, designed and developed applications, and managed client relationships.

Inventoried and analyzed 130 Semantic Q&A database applications for the RIDOC, authored project plan with functional requirements, logical and physical data models, software design, and programmed PowerBuilder and Oracle 8.0 applications.

Primary Projects:

State of Rhode Island Department of Correction (RIDOC): Led a 130-Semantic application conversion to PowerBuilder (PFC), Oracle, or Microsoft Access with integration into the Rhode Island DOC s proprietary Infacts application

Textron Financial Corporation (TFC): Conceived methodology for corporate software framework, development environment, optimizing billing history and inventory financial system (IFS) software tools and applications.

Pitney Bowes Corporation: Architected and completed a $x million, xx,xxx-code line sales compensation application proof of concept prototype x months ahead of deadline and x% below budget, leading a four-PowerBuilder developer team.

Senior Technical Support Representative, Powersoft Corporation

SYBASE INC., Concord, Massachusetts 1994 1996

Promoted in six weeks from help desk Level I to II and to Level III in less than one year.

Recruited to join the elite custom support team after volunteering as a proxy for two weeks.

Responded to more than 25 Level I end user calls daily, resolving Oracle, Sybase, PowerBuilder, and Microsoft SQL issues.

Selected out of 16 internal candidates for the five-person PowerBuilder 5.0 technical team designing Sybase framework development tools.

Wrote curriculum and taught two, 80-participant courses video-taped for Australian and United Kingdom branch office distribution, introducing PowerBuilder Foundation Class (PFC) libraries and multi-tier applications to developers, beta testers, managers, and salespersons.

Contributed over $1 million of annual billing, supporting systems analysis and beta testing for more than 10 companies, including ACNielson and Los Alamos National Lab, as a two-person custom team member.

ADDITIONAL SOFTWARE DESIGN AND DEVELOPMENT EXPERIENCE

~ Senior Technical Support Representative (1994 1996) and Customer Support

Representative (1992 1994), Stream Global Services, Canton, Massachusetts

EDUCATION

COMMUNITY COLLEGE OF RHODE ISLAND, Warwick, Rhode Island

Associate of Science in Computer Engineering Technology, Expected 2009

~ Completed xxx quarter/semester hours of coursework, including Database Design and

Management, Advanced Technical Mathematics, Engineering Applications of Computers, and

Electronic Circuit Theory and Devices.

SYBASE CORPORATION, Concord, Massachusetts

Mastering the DataWindow, Year

Advanced PowerBuilder Techniques, Year

Applied Object Oriented Development, Year

PowerBuilder Performance and Tuning, Year

Using the PowerBuilder Foundation Class (PFC), Year

Using External Applications (COM Controls and Components), Year

MICROSOFT UNIVERSITY, Canton, Massachusetts

Microsoft DOS for Technical Support Professionals, Year

Microsoft SQL Server Configuration and Administration, Year

Microsoft Windows for Technical Support Professionals, Year

SKILLS

TECHNOLOGY EXPERTISE

Operating Systems

and Server Services:

Palm (Garnet) OS x years

Apache Tomcat x years

Palm (Garnet) OS x years

Sybase EAServer x years

Spring Application Framework x years

Microsoft Active Server Pages x years

Big and RESTful Web Services x years

Sun GlassFish V2 Enterprise Server x years

Microsoft Windows NT/2000/XP/Vista x years

Novell SUSE/Red Hat Enterprise Linux x years

Microsoft Internet Information Services (IIS) x years

Red Hat JBoss Enterprise Middleware System (JEMS) x years

Relational Database

Management Systems

and Frameworks:

Infacts x years

Oracle Xi x years

Hibernate ORM x years

Microsoft Access x years

Sybase PowerBuilder x years

Microsoft SQL Server X.X x years

Symantec Q&A Database x years

Application Programming

Interfaces (APIs):

Sun Java Persistence API (JPA) x years

Java Database Connectivity (JDBC) x years

Sun Java Foundation Classes v1.1/Swing x years

Sun Java Servlets and Server Pages (JSP) x years

Programming and

Scripting Languages:

Sun JEE and JavaScript x years

XML, XSLT, and HTML x years

Sun Java and Swing GUI Framework x years

XML and XSL Transformations (XSLT) x years

Sun JavaScript Object Notation (JSON) x years

Software and Enterprise

Architecture and Tools:

Design Patterns x years

Troux Technologies x years

Project Management x years

RDBMS Data Modeling x years

Object-Oriented Design (OOD) x years

Object-Oriented Analysis (OOA) x years

Unified Modeling Language (UML) x years

IBM Rational Unified Process (RUP) x years

Object-Oriented Development (OOD) x years

Development Frameworks

and Testing Environments:

Sun JUnit x years

SOA Software/LogicLibrary LogiDex x years

IONA FUSE x years

AT&T/Sterling Commerce GIS x years

Visual Caf x years

Apache Struts x years

Sun NetBeans x years

Sun JavaBeans x years

Sybase ObjectCycle x years

Spring Framework x years

IBM Rational Rose x years

IBM Rational ClearCase x years

IBM Rational RequisitePro x years

Eclipse IDE/Classic 3.3.2 x years

Sun Java Development Kit (JDK) 1.1.4/1.2/1.5 x years

ACTIVITIES

CERTIFICATIONS

Project Management Professional (PMP), Project Management Institute, Date

Sun Certified Programmer for the Java Platform, Standard Edition X.X, Date

Sun Certified Developer for Java Web Services, Date

Sun Certified Web Component Developer for the Java Platform, Enterprise Edition X.X, Date

HONORS

COMPANY NAME, City, State

Award Name, Description, Year



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