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Customer Service Assistant

Location:
Winnipeg, MB, Canada
Posted:
January 19, 2013

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Resume:

Angela Howells 204-***-****

* ** -*** **** * t. Winnipeg, Manitoba, R2L 2 B5 abp90s@r.postjobfree.com m

PROFILE

An enthusiastic, reliable and organized team player skilled in laboratory and field techniques. Motivated

to participate in experiences that further build upon knowledge of ecosystem dynamics and professional

readiness.

EDUCATION

B achelor of Environmental Science 2009 - P resent

University of Manitoba

Major: Conservation and Biodiversity

Expected date of graduation: May 2012

Pharmacy Technician Diploma 2004

P rofessional Career Development Institute

RELEVANT COURSES

Community Ecology Boreal Ecology

Vascular Flora of Manitoba Biological Diversity, Function and Interaction

P rinciples of Ecology Environmental Science Concepts and Issues

RELATED SKILLS

Environmental Monitoring

Focused training on recognition of wetland plants, aquatic insects and local fish species acquired

through interpretive training with Ducks Unlimited

Collected and prepared plants for herbarium specimens and identified species using taxonomic

keys

Trained in the identification of local bird species both visually and aurally

Analyzed water samples obtained in the field to determine species diversity both visually and

under a compound microscope

Versed in experimental design and methods of statistical analyses to estimate density and

distribution

Meticulous in recording field data and ensuring accuracy in storage and laboratory preparation

P erformed microscopy work using compound and stereoscopic microscopes

Observed, measured, and compared the diversity of water samples from different sources us ing

Sequential Comparison Index (SCI)

Communication/Teamwork Skills

Submitted laboratory reports in accordance with specified formats .

Effective in teams in to identify contribution and capable of assuming projects to meet deadlines

independently

Contributed to the organization and coordination of projects including the Environment career

fair

P roficient in researching technical information and summarizing research findings in reports and

presentations

Effective in delivering interpretive programming to diverse audiences. Able to engage students to

participate in programming, advise and provide educational opportunities while exploring the

wetland ecosystem.

Computer Skills

P roficient in networking and computer programming through several years of employment.

Skilled in working in Mac and PC platforms

Created documents, spreadsheets and slide shows using programs such as Microsoft Office and

Open Office

Configured email clients such as Outlook Express and Mail

Created web pages using software such as Dreamweaver

Analyzed data and created maps using IDRISI and ArcGIS

Outdoor/Other skills

Comfortable working outdoors regardless of weather or pests

Capable of interpreting Garmin GPS for navigation

Experienced in driving ATVs and boats; canoeing as well as kayaking

WORK HISTORY

Patient Services Representative, Canada Drugs 2010-present

Nature Interpreter, Oak Hammock Marsh Interpretive Center 2010-present

Senior Customer Service Specialist, Convergys 2006-2010

Respite Worker, P rivate Family 2004-2006

ABA Tutor, St. Amant Center 2004-2006

Child Care Assistant, Beautiful Savior Lutheran School 2003-2004

LICENSES/CERTIFICATES

Class 5 Driver s License

Emergency First Aid/CPR July 2009

Workplace Health and Safety Information Systems September 2009

Child Care Assistant January 2004

P ossession and Acquisition License September 2011

P leasure Craft Operator Card February 2011

M EMBERSHIPS

Manitoba Environmental Industries Association (MEIA) Student Chapter 2010 - P resent

The Wildlife Society (TWS) Student Chapter 2010 - P resent

Environmental Careers Organization of Canada 2011

PERSONAL INTERESTS

Enjoy the outdoors, cycling, camping, swimming, canoeing and reading.

Angela Howells 204-***-****

4 27 -170 Watt St. Winnipeg, Manitoba, R2L 2 B5 abp90s@r.postjobfree.com m

REFERENCES

Nathalie Bays, Education Coordinator

Oak Hammock Marsh Interpretive Centre

467-3308

Paula Grieef, Resident Naturalist

Oak Hammock Marsh Interpretive Centre

204-***-****

Leslie Goodman, Coordinator

Cooperative Education Option

C.H.R. Faculty of Environment, Earth, and Resources

440 Wallace Bldg.

P hone: 204-***-****

Email: abp90s@r.postjobfree.com



Contact this candidate