Customer Service Administrative Assistant

Confidential User

Email: ********@****************.***

Address:

City: West Mifflin

State: PA

Zip: 15122

Country: USA

Phone: 412-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative Assistant focused on driving productivity by leveraging strong front office management skills.

Educational Background:

High School Dipolma from Orchard Park High School, Orchard Park NY 1/2001 to 6/2002 (spanish, business law)

Job History / Details:

Summary

Administrative Assistant focused on driving productivity by leveraging strong front office management skills.

Highlights

Microsoft Office proficiency

Excel spreadsheets

Meticulous attention to detail

Self-directed

Time management

Professional and mature

Cash handling

Risk management expertise

Reliable

Excellent communication skills

Energetic

People-oriented

Excels in team leadership

Dependable

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.

Experience

June 2006 to March 2011

Dollar Bank Pleasant Hills, PA

Customer Service Assistant Supervisor

Supervised the teller line which had 4 tellers, open deposit accounts, take loan applications, and book and fund loans. Balance of a teller box as well as the branch when closing supervisor. Excellent customer service skills.

March 2011 to 12/11/2012 12:00:00 AM

Dollar Bank Pittsburgh, PA

Senior Loan Administrator

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.

Education

2002 Orchard Park High School Orchard Park, NY

High School Diploma

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