Manager Engineer
Resume:
Seamus Hannigan
Email: *********@********.***
Address: **** * ********* ***, *** 39
City: Provo
State: UT
Zip: 84601
Country: USA
Phone: 801-***-****
Skill Level: Management
Salary Range: $70,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
SEAMUS HANNIGAN
1245 N. RIVERSIDE AVE. #39
PROVO, UTAH 84604
*********@********.***
Summary
Experienced IT Manager with demonstrated success in leading technical professionals and ensuring delivery of high-quality IT services. Skilled at building strong relationships and coordinating with internal and external decision makers. Excellent knowledge of industry trends and best practices with a strong record of building and managing high-performing teams.
Experience
Service Delivery Manager
Integratechs, 734 S Utah Valley Drive, American Fork, 84003
Jan 2012 to Present
aai Ensure delivery of quality IT services to 40+ companies, covering a variety of network and server infrastructures, including support for business applications in the medical, construction, government contracting, community services, legal, and publishing fields.
aai Responsible for 1.8 million dollars / year in managed services.
aai Train, coach, develop and motivate 6 to 9 engineers.
aai Provide consulting services for Technical Analysis reviews for new and existing customers.
Business Owner of IT Consultancy
Northern Ireland, England, Scotland, Ireland and U.S.
Jan 1997 to Jan 2012
aai Configured, analyzed and troubleshot assorted IT systems for private and public companies, as well as governmental agencies.
aai Collaborated with personnel to assess IT needs, strategized development, design and implementation of tailored solutions to respective businesses.
Technical Support Representative
Enterprise Group Compaq, Dublin
2001
aai Responded to internal and external inquiries requiring technical support. Analytical trouble shooting and researching.
aai Organized and mediated between engineers and customers to troubleshoot complex server issues and navigate intricate data systems.
Education/Certifications
CISSP - Certified Information Systems Security Professional Expected 2013
CompTIA Network Certification October 2005
Platform Accreditation April 2001
Microsoft Certified Systems Engineer October 2000
Skills
Networks
aai Windows Server 2003, 2008, 2008 R2
aai Hyper V, ESxi
aai Small Business Server 4.5, 2000, 2003
aai Citrix 4.5, XenApp
aai AIX/Linux/UNIX
aai BSD
aai SuSE
aai Redhat
aai Novell 3.12-5.0
Web Servers
aai IIS Version 2-7.5
aai Apache
Servers
aai All server brands
Email Systems
aai Microsoft Exchange Server 4.0, 2000, 2010
aai Lotus Notes
aai Blackberry Express Server 5
Security
aai Sonicwall
aai Monowall
aai AVG
aai Sophos
aai ISA
Desktop Systems
aai Windows XP
aai Windows 7
aai Apple
Databases
aai SQL
aai MySQL
aai Oracle
VOIP
aai Asterisk/Trixbox
Programming
aai Shell scripting
aai Batch Files
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