Customer Service Sales

Dustin Mackey

Email: *********@********.***

Address: **** * ***** ******

City: omaha

State: NE

Zip: 68164

Country: USA

Phone: 402-***-****

Skill Level: Experienced

Salary Range: $35,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Dustin A Mackey

Omaha, NE 402-***-****

*********@********.***

Experienced banking professional with a track record of exceeding individual and corporate goals. Looking for a financial services company that will partner with me in my professional growth in banking services.

Professional Experience:

BCN Painting, Omaha, NE Foreman (3/1/12-current)

* Foreman: I ran a crew of four employees

* Made sure that the correct materials were at each job

* Made sure that the correct processes of the job were being applied each day

* In charge of dealing with the builder and clients on a daily basis

Wells Fargo Bank, Omaha, NE Personal Banker (2010-2012)

o Teller: Developed my initial understanding of the banking processes as a teller. Trained in banking procedures and customer relations

Excelled in Customer service: Customer satisfaction surveys measured my customer service attributes.

* 7 of 9 customers gave me a perfect score on every service point

o Excelled in Sales of banking services as a Teller to new and existing customers

* Minimum expected 120 sales in three months - I in turn sold at least 240 sales each quarter and for three quarters in a row

* With these sales in my 2nd quarter; I finished 3rd overall in a three State region

* My 3rd quarter in sales to customers; I became 1st overall in the three state region with 340 customer sales

o Promoted to Personal Banker after 9 months as a teller.

Personal Banker's goal was to sell banking services to at least 8 customer sales per day or 480 sales per quarter

Excelled in sales as a Personal Banker in the 1st quarter I finished 3rd overall in sales in a 3 state region with 780 customer sales at 13 a day

* My final 1/2 quarter as a Personal Banker I averaged 16.8 customer sales per day; 1st in the three State region in sales

Construction Services, Omaha, NE Assistant Foreman

(2000-2010)(5-01-2012-present)

* Hired to install siding on houses

* Developed and maintained positive customer relationships

* Construction trouble-shooting and problem solving

* Achievement: Promoted to Assistant Foreman

* Project Manager

* Inventory Manager

* Marketing/Sales Manager

Education:

o Bellevue University BA Degree (2009) Bachelor's Degree Business Administration

With honors of 4.0 GPA

o Metro Community College Associates Degrees (2007)

o Business Transfer

o Professional Studies

Skills and experience:

* Computer skills include: Internet, Word, Power Point, and Excel.

* Software 4 major banking production systems: Teller, Banking, DOS (coded) and online banking

* Communication skill; cold calling, personal presentation, loans, lines of credit, wire transfers, extensive banking product knowledge and customer service urgency and negotiating

References per request:

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