Manager Services

Mikala K. Martin

Email: ********@************.***

Address:

City: Fort Washington

State: MD

Zip: 20744

Country: USA

Phone: 202-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced and dedicated Human Services Professional with over 10 years of experience with at risk youth, families, and individuals with mental illness seeks a rewarding career providing services that empower youth and families struggling daily to determine and sustain away of living.

Educational Background:

High School Dipolma from Bowie State University, Bowie MD 1/2001 to 12/2011 (Social Work)

Job History / Details:

Career Objective

Experienced and dedicated Human Services Professional with over 10 years of experience with at risk youth, families, and individuals with mental illness seeks a rewarding career providing services that empower youth and families struggling daily to determine and sustain away of living.

Areas of Expertise

Case Management

Program Coordination

Crisis Prevention/ Reduction

Relationship Building

Mediating

Staff Supervision

Family Relations

Mentoring

Implementing Strength Base Model

Behavior Assessments

Experience

March 2012 to Current

Catholic Charities: Anchor Mental Health Washington, DC

Community Support Specialist

Provide community support services to as defined by DC Mental Health Rehabilitation Services regulations, using a Strength Based Recovery Model to adults who have a mental illness.

Accurately and comprehensively document all services provided to Consumers within specified time limits.

Participate in the development, updating, and implementation of Consumers' (Individual Recovery Plan) IRP.

Establish constructive relationships with with Consumers to promote acquisition of rehabilitative goals.

Implement various interventions to support Consumer in achieving goals specified in IRP.

Educate and assist Consumer with learning or re-learning ADL skills necessary to improve their quality of living.

Link Consumer to resources in the community.

Act as an advocate for Consumers to ensure adequate services are being provided to meet Consumers needs. Facilitate communication and collaboration with collateral providers and Consumers key supports.

Provide an average of 5 billable hours per day, for every working day.

Document all services into Echo database by the next business day.

August 2010 to May 2011

Prince George's County Department of Family Services MD

Case Manager

Used independent, professional judgment to provide case management services to clients.

Assisted seniors with developing and implementing measurable short term goals to obtain full-time employment.

Maintained small caseload .

Demonstrated ability to effectively use Social Work GIM model to serve clients.

Met bi-weekly with clients to discuss difficulties in job search, progress, and expectations.

Provided clients with necessary resources and support to effectively find full-time employment.

Documented sessions with client in client file.

Consulted with the Case Manager Supervisor to prioritize cases and set objectives.

Networked with local employers in order to link clients to employment.

Served as focal point for communicating and making necessary revisions in service plan.

July 2006 to February 2010

High Road School of PG County Capitol Heights, MD

Teacher Assistant

Provided support to teachers by assisting with- lesson plan preparation, student attendance, creating morning warm-up, completing behavior report for students, escorting students

Assisted in the educational and social development of pupils under the direction and guidance of the head teacher.

Categorized, filed, and updated student files and documents.

Communicate effectively with parents regarding students progress, or behavior issues.

Supported students with emotional, behavioral or academic problems and helped to develop social and life skills.

Prepared documents using Microsoft Word/ PowerPoint/Excel

Maintained databases for student records

Trained new employees on proper procedures for various duties.

Planned and oversee staff, student, and parent events.

Responded to inquiries through fax, mail, email, and telephone

June 2003 to August 2007

Nature's Friend Camp & Retreat Victoria, Va

Site Director

Assisted with developing and implementing fundraisers for the growth of Natures Friend Camp & Retreat

Directed staff meetings

Managed site budget and purchased materials needed.

Developed and directed youth (aged 7-14) enrichment activities for campers' participation within in the restraints of an assigned budget.

Supervised and trained camp counselors.

Supervised and ensured safety of all campers.

Process paperwork relating to campers/counselors (medical forms, camper covenants, injury reports).

Coordinated events for camp site (Talent Shows, Guest Speakers, Live Performances, Dances)

Complete an end of summer report containing the following: short summary of all other summer reports, overview of the summer at the site, and evaluation of the site.

Education

2011 Bowie State University Bowie, MD

Bachelor of Science Social Work

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