Customer Service Manager
Resume:
Looking for Work (New Haven/East Haven/North Haven/Milford)
Date: 2012-12-03, 12:29PM *****************@*****.***
Shaniqua Lowman
New Haven, Ct 06519
Cell :443-***-****
**************@*****.***
OBJECTIVE Utilize my skills and experience and offer positive growth to advance my opportunities within your company and be successful.
EDUCATION North County High School (2006-2010)
10 1st E. Avenue
Glen Burnie, MD 21061
May 2010 Received High School Diploma
WORK EXPERIENCE
June 2011- November 2012 Saver Automotive Products, Inc.
4665 Hollins Ferry Rd. Halethorpe, MD 21227
Production
-Assembly of Wiper blades
Inventory Manager
-Maintained inventory in and out of the warehouse for raw material
-Usage of excel to organize tracking of shipments
Shipping Coordinator
-Pulled and shipped finished material
-Usage of excel to organize tracking of shipments
-Trained employees on shipment process
Returns Inspector
-Inspect and document customer returns and document defects
Customer Service
-Complete customer return authorizations through fax and e-mail
Feb2011 - Aug2011 Dots Fashion
6711 Gov. Ritchie Highway Glen Burnie, MD 21061
Sales Associate
-Hanging shipments, Customer Service, Merchandising, Floor sets
Oct2010 - Jan2011 ShopRite Supermarket
6720 Gov. Ritchie Highway Glen Burnie, MD 21061
Customer Service Representative
-Answering/transferring calls, assisted customers with discrepancies
Scanning
-Price change overs, Product price discrepancies
ADDITONAL SKILLS Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Typing (40wpm).
Organizational Skills
Leadership Skills
REFERENCES Ilisha Dilver, Assistant Manager
DOTS Clothing
6711 Gov. Ritchie Highway
Glen Burnie, MD 21061
Susan Lee, Human Resources Director
Saver Automotive Products, Inc.
4665 Hollins Ferry Rd
Halethorpe, MD 21225
Rick Black, President
Saver Automotive Products, Inc.
4665 Hollins Ferry Road
Halethorpe, MD 21227
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