Software Project

Carmine Milicia

Email: *********@********.***

Address: *** ******* **

City: Drexel Hill

State: PA

Zip: 19026

Country: USA

Phone: 267-***-****

Skill Level: Management

Salary Range: $150,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CARMINE MILICIA

903 Kenwood Rd, Drexel Hill, Pa. 19026 267-***-**** *********@********.***

EXECUTIVE PROFILE

Information technology leader with a dedicated career leading the design, optimization and support of advanced technology solutions to support challenging business needs. Skilled in overseeing the complete redesign of technical infrastructures to improve performance, reduce costs, minimize downtime and enhance security. Able to plan and oversee the on-time and on budget delivery of mission-critical solutions.

SELECTED CAREER ACCOMPLISHMENTS

Conducted needs assessments; and spearheaded the implementation to redesign and transition the voice and data infrastructure from MPLS to an AVPN, Voice over IP network, positioning Pep Boys to take advantage of Unified Communications, when needed, to support new business initiatives.

Renegotiated the AT&T contract, reducing telecommunication costs by $8.5M over three years.

Worked with outsourcing provider to create a new Disaster Recovery and Business Continuity Model, reducing recovery time objective from two days to four hours, and minimizing recovery point objective to zero data loss.

Managed the development and implementation of the store processing infrastructure, both software and hardware, which enabled the company to replace its obsolete Point of Sales System in retail locations.

Managed the transition of datacenter to SunGard`s data processing facility which consisted of 177 servers. The transition was projected to take nine months and was completed in six months with a cost savings of $6,300,000 over five years.

PROFESSIONAL EXPERIENCE

THE PEP BOYS- MANNY, MOE & JACK, Philadelphia, PA 5/2000 - 6/2012

Director of System Services

Responsible for directing a team of up to twenty-eight technical personnel, in managing, enhancing and optimizing infrastructure to deliver data processing solutions in an Enterprise and Distributed computing environment in support of 715 stores across the United States and Puerto Rico. Functional areas of accountability span technology direction and strategy, process and quality improvements, project planning and management, contract negotiations, cost improvement and avoidance, resource management, internal and external audits, and customer / partner relations. Selected by CIO to provide dedicated leadership to Communications infrastructure in 2009 responsible for Network Connectivity throughout the enterprise and retail locations, also the management of Disaster Recovery, Security and Middleware / Network Monitoring strategies to enhance security, increase capability and minimize costs.

Managed the day-to-day SunGard datacenter outsourcing relationship, maintaining 99.9% system availability in support of business initiatives.

Drove the deployment of Cable/DSL circuits replacing the antiquated, unreliable backup network connection in the retail locations, improving the reliability and speed of the backup connection.

* Executed a comprehensive security strategy / audit to protect the company against the ever changing external security landscape including virus, worm, spyware, hacks and other potential problems.

Ensured the completion of annual PCI compliance for tier one retailer with no issues.

Renegotiated existing software and hardware contracts to save or avoid costs resulting in a $360,000 annual savings.

Managed the consolidation and replacement of the existing storage environment with newer technology resulting in a savings of $900,000.

Implemented a quality control program resulting in 99.9% system availability, 30% improvement in the mean time to repair and a 30% decrease of unplanned outages.

Initiated the development of the Information Systems Architecture providing a road-map and the rules of the road to build new Information Systems infrastructures and make day-to-day decisions which will capitalize on present investments.

CARMINE MILICIA PAGE 2

PROFESSIONAL EXPERIENCE (Continued)

CONSOLIDATED RAIL CORPORATION, Philadelphia, PA 01/1985 - 04/2000

Manager Software Engineering

Responsible for managing a staff of up to fifteen technical personnel supporting Operating System, Telecommunication, On-line System, Performance and Capacity Planning and Program Product Support. Accountable for the design, development, implementation, maintenance and problem resolution in the support of Conrail`s mainframe data processing infrastructure.

Managed the Year 2000 Infrastructure Software Migration project enabling the corporation to migrate all critical software required to support the business moving into the year 2000.

Coordinated the development of a project plan to migrate all CICS applications to CICS v4.1 and its supporting software creating a guideline to migrate Conrail`s on-line business applications to a vendor supportable level.

Jointly developed the Information System`s Millennium Strategy enabling the corporation to identify the work effort, resources and time needed to migrate all critical software required to support the business moving into the year 2000 and beyond.

Facilitated print strategy development, incorporating electronic mediums, to reduce printed output by two thirds resulting in $1,000,000 annual savings.

Participated in the coordination and execution of the data center migration from two locations to one enabling the corporation to relocate its data processing facility with minimal disruption to business.

Coordinated the development of a project plan to migrate manual 3480 tape drives to the STK tape robotics silo achieving cost savings of $600,000 annually.

Participated in IBM`s Early Support Program, consisting of MVS / ESA operating system and MVS/SMS subsystem software, enabling the corporation to position and effectively utilize its data processing resources supporting business applications.

Managed the conversion of continuous form printed output to cut-sheet technology positioning the corporation to implement its print strategy.

Coordinated the development of a software maintenance methodology used by system programmers to migrate operating system software changes across mainframe hardware platforms resulting in 99.9% system availability.

Skills

Enterprise and Distributed Computing Systems

Enterprise and Distributed Network Communications

System/Storage Virtualization

Security (SOX/PCI Compliance)

Data Center Management

Business Continuity/Disaster Recovery

Tactical/Strategic Planning

Project Planning and Execution

Financial Budgeting

Vendor Relations

EDUCATION

Masters of Science in Dynamics of Organization, University of Pennsylvania

B.S. Information Technology, Spring Garden College

PROFESSIONAL DEVELOPMENT

Penn State Executive Management Program

IMA Accelerating Change Program

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